The staff was great but my chikdren were highly upset when we checked in and were told the pool would be closed the duration of our stay as well as the fitness center.
Haley
2025 年 7 月入住 2 晚
2/10 糟糕
Patricia,Rogersville
与配偶出行
2025 年 7 月 6 日
不满意:住宿条件和设施,清洁度
First woman who greeted us at 2:10 pm was abrupt. Said she could not let us “on the floor” while housekeeping were still there.” Had to unlock lobby restrooms for our use. Upon our return to check in (after 3 pm), room 210 smelled badly of mustiness, and furniture was torn and very worn. Breakfast staff served wearing a bathrobe, and pool was closed “for daily cleaning” the entire 3 days we were there.
Patricia
2025 年 6 月入住 2 晚
2/10 糟糕
Ivan
2025 年 6 月 17 日
满意:清洁度
Mal servicio al cliente esperé mucho para que me dieran una atención
Ivan
2025 年 6 月入住 1 晚
4/10 很差
Janett
与家人出行
2025 年 5 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
The property it’s in poor condition
Janett
2025 年 5 月入住 1 晚
2/10 糟糕
Samantha
2025 年 5 月 26 日
Samantha
2025 年 5 月入住 6 晚
10/10 超赞
Diane,Livonia
与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was close to the freeway and yet quiet
Diane
2025 年 5 月入住 1 晚
4/10 很差
yacnahi
与配偶出行
2025 年 4 月 30 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Shower head dripping, mold in shower, poor water pressure.
yacnahi
2025 年 4 月入住 2 晚
10/10 超赞
Steve
与配偶出行
2025 年 4 月 30 日
满意:服务设施,清洁度
The ladies at front desk at check in were so friendly and very helpful.
They offered us complimentary cookies and recommended an excellent restaurant for supper,which didnt disappoint.
If Holiday Inn could bottle the skill ser of the staff here in Sweetwater Tennessee, it would benefit the whole organization.
Keep up the great work👍👏👏
Steve
2025 年 4 月入住 1 晚
8/10 还可以
Jermale,Dallas
商务旅客
2025 年 4 月 28 日
满意:员工和服务,清洁度
Gym was closed.
Jermale
2025 年 4 月入住 3 晚
4/10 很差
Philip
与配偶出行
2025 年 4 月 25 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was very dated. There was no housekeeping service at the hotel and we weren't notified about this at check in. Staff was friendly.
Philip
2025 年 4 月入住 2 晚
2/10 糟糕
earl
与配偶出行
2025 年 4 月 24 日
不满意:员工和服务、服务设施、住宿条件和设施
THIS HOTEL HAS A WATER HEATER PROBLEM. IF YOU LOVE COLD SHOWERS, STAY HERE. IF NOT, AVOID IT. I QUESTIONED OTHERS STAYING THERE AT BREAKFAST, THEY HAD SAME PROBLEM. WATER DOESN'T GET HOT. GIRL AT FRONT DESK GAVE ME ATTITUDE AT CHECKOUT. SAID SHE LIVES AT HOTEL. HAS HOT WATER. MANAGER NOT IN YET. ADVISED I SHOULD NOT BE CHARGED FOR OVERNIGHT STAY. TOLD HER TO HAVE MANAGER CALL ME ABOUT THIS. SO FAR NO CALL. SHE PROBABLY NEVER MENTIONED OUR CONVERSATION TO HER. WE DONT TAKE COLD SHOWERS. HAD TO WAIT TILL I GOT HOME. SAD. THIS WAS 4/24/25 ROOM 324. FRONT DESK GIRL TOLD ME TO CALM DOWN. I WANTED TO SHOVE HER IN A COLD SHOWER.
earl
2025 年 4 月入住 1 晚
6/10 一般
Cathy
与家人出行, 商务旅客
2025 年 4 月 23 日
满意:员工和服务,清洁度
不满意:服务设施
The staff and breakfast area what great.
Cathy
2025 年 4 月入住 1 晚
6/10 一般
Adam
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Adam
2025 年 4 月入住 1 晚
6/10 一般
Kendrick
2025 年 4 月 16 日
Kendrick
2025 年 4 月入住 1 晚
10/10 超赞
真实旅客
2025 年 4 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good spot for a one night stop
Stopped on way back from Florida. Room was clean. Bed was comfortable. Staff was friendly and breakfast was good
真实旅客
2025 年 4 月入住 1 晚
8/10 还可以
Silvana
商务旅客
2025 年 4 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Silvana
2025 年 4 月入住 1 晚
8/10 还可以
Amy
2025 年 4 月 12 日
Amy
2025 年 4 月入住 1 晚
2/10 糟糕
Br
与家人出行
2025 年 4 月 11 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I walls were dirty cabinet that held fridge falling apart. Sink and Taps, walls, corners of floors and dirty. This hotel should have been rated 5
Br
2025 年 4 月入住 1 晚
10/10 超赞
Cassandra
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Passing through
We normally stay at this hotel on our way back from Florida. The staff was friendly and the room was spacious. There is a variety of places to eat/door-dash. And I love they provided a list of restaurants.
Need to work on make sure the room phone works and put anti-slip in the tubs.
Cassandra
2025 年 4 月入住 1 晚
8/10 还可以
Jonathan
2025 年 4 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jonathan
2025 年 4 月入住 1 晚
2/10 糟糕
Angela
与家人出行
2025 年 4 月 5 日
不满意:清洁度、服务设施、住宿条件和设施
It was dirty the floors the linen looked like it wasn’t even changed from previous guests.
Angela
2025 年 3 月入住 1 晚
2/10 糟糕
Stavros
2025 年 4 月 2 日
不满意:住宿条件和设施,员工和服务
Stag very rood
Stavros
2025 年 4 月入住 1 晚
6/10 一般
真实旅客
2025 年 3 月 30 日
满意:清洁度
不满意:客房舒适度,员工和服务
Avoid this particular Holiday Inn
Not very good stay. Check in was bad. Ice machine and elevator were just outisde my door, loud. Bed was hard and TV digital broadcast only was bad.
真实旅客
2025 年 3 月入住 1 晚
8/10 还可以
Robert,snellville
与配偶出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
Nice property over all but routine maintenance is some lacking. Example flooring in elevator needs replaced. Fresh coat of paint would help etc.
I would stay there again. The staff was helpful and friendly but seemed overwhelmed by their duties.
Robert
2025 年 3 月入住 1 晚
2/10 糟糕
Kristen
与家人及幼儿出行, 与家人出行
2025 年 3 月 28 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Would not recommend at this time. The owner needs to update & bring a lot of things up to code. We had no hot water for 2 days. Could not take a shower @ all the day we checked out. Manager did agree to compensate some of our cost for this issue & that’s appreciated. Ice machines were out of order on 2 floors too.