Staff are friendly, professional and helpful. I am satisfy with the living experence.
The thing upset me is that my family saw the Airbus Shuttlebus Service advertisement; we booked through hotel.
We was told that the travelling time is around 30 mins to 1 hour; It is a nightmare that the shuttlebus went to many different locations, the travelling time takes 1 hours 30 mins; we almost missed the flight, it is ridiculous.
I sent the feedback through email; it is disappointing that there was no reply, not even an apology!