4/10 欠佳
Emily
2025 年 11 月 19 日
不滿：設施服務
Key Issues During Our Stay at The Fletcher Bondi:
- Amenities felt very cheap (IKEA/Kmart quality) and cookware caused food to stick, regularly setting off the smoke alarm.
- Only two thin, small bath towels provided for an 11-night stay; had to request more and no laundry products were supplied.
- Bed was unstable — no headboard, wobbly frame, and moved across the floor even when sitting on it, causing the rug to bunch up.
- Door was difficult to lock from the outside; took 30 minutes on the first night with slow communication from the property team.
- Door lock felt insecure (push-button only) and the door banged throughout the night, requiring us to wedge a chair against it.
- Daily presence of small flying insects in the bathroom.
- Cockroaches seen in both the kitchen and bathroom on multiple days; provided spray did not resolve the issue.
- Apartment located at the end of a dark driveway with uneven ground and very poor lighting (motion light lasting only a few seconds).
- Noise form above apartment, you could hear every conversation and footstep.
Emily
於 2025 年 11 月住了 11 晚