hsinchih,Thank you for staying with us and completing your survey. I am sorry we fell short of meeting your expectations. We will work harder to make sure your next visit is a more positive experience.

Thank you for staying with us during your recent trip to Syracuse. We appreciate you taking the time to complete the survey. We look forward to your next visit.

Thank you for staying with us during your recent trip to Syracuse. We appreciate you taking the time to complete the survey. We look forward to your next visit.

Thank you for rating your experience with us.

TE-CHING, We truly appreciate you taking the time to rate your experience with us, and provide your insight. We look forward to exceeding your expectations during future stays!

Thank you for the 4 star review. We appreciate you staying with us and hope you will do so again in the near future.

Thank you for staying with us. We wish you the best. The hotel closed on May 13th. We appreciate you and hope all your future stays, wherever they are, exceed your expectations.

Carolyn,Thank you for staying. I am sincerely sorry for what you experienced. Sad to say, but we are closing tomorrow. We wish you luck in the future and stay safe and healthy

Elizabeth,Thank you staying with us. I am sincerely sorry for falling short of delivering the service you expected. I am sad to say we are closing after this weekend. We wish you the best and please stay safe and healthy.

Lisa,Thank you for staying with us and for the 4 out of 5. I am sad to say we are closing after this weekend. We wish you the best and please stay safe and healthy.

Yvonne,Thank you for staying with us and for the 5 out of 5. I am sad to say we are closing after this weekend. We wish you the best and please stay safe and healthy.

Carole.We thank you for the 5 out of 5. We wish you the best as we are closing after SU Graduation next week. Please stay safe and healthy. All the best in the future.

Thania,We thank you for the 4 out of 5. We wish you the best as we are closing after SU Graduation next week. Please stay safe and healthy. All the best in the future.

Taryn,We thank you for the 4 out of 5. We wish you the best as we are closing after SU Graduation next week. Please stay safe and healthy. All the best in the future.

Amy,Thank you for staying with us recently. I am sincerely sorry for falling short of meeting your expectations. I understand your disappointment. It is sad to say that our hotel will be closing after Syracuse University Graduation in 2 weeks. We will do our best to improve up to our last guest's departure.

Thank you for staying with us. We wish you the best. The hotel closed on May 13th. We appreciate you and hope all your future stays, wherever they are, exceed your expectations.

Viviane,Thank you for staying with us and for the 4 out of 5. We wish you the best and want you to stay safe and healthy.

Scott,Thank you choosing to stay with us. We appreciate the 4 out of 5. I am very happy we were the perfect hotel for your visit to SU. I am sorry to say we will be closing our doors as a hotel after this years SU Graduation. We will be a Dormitory. Good luck and stay safe and healthy.

Jason,Thank you for staying with. We appreciate the 4 out of 5 on your review. Your comments were also very much appreciated. Please stay safe and healthy.

Joseph,Thank you for staying with us recently. I am sincerely sorry for falling short of meeting your expectations. We will work harder to make sure this does not occur again. Stay safe and healthy.

Clara,Thank you for choosing to stay with us recently. We appreciate the 4 out of 5 as well. Stay safe and healthy and if you come back to the area prior to our closing in May 2024, we hope you can stay with us again.

Michele,Thank you for staying with us recently. I am sincerely sorry for falling short of meeting your expectations. It as not typical for us to have guests leave disappointed. I will make sure we do better so this does not occur again.

Michelle,Thank you for choosing to stay at the Sheraton Syracuse. We appreciate the 5 out of 5 score. We hope you have another chance to stay prior to our closing in May. Stay safe and healthy.

Gladys,Thank you for choosing to stay at the Sheraton Syracuse. We appreciate the 4 out of 5 score. We hope you have another chance to stay prior to our closing in May. Stay safe and healthy.

Colleen,Thank you for staying with us and for the 5 out of 5. I am so happy to hear we could provide you a comfortable place while dealing with a concerning situation. I wish the best for you and your family.

Jim,Thank you for choosing to stay with us recently. We appreciate the 5 out of 5 as well. Stay safe and healthy and if you come back to the area prior to our closing in May 2024, we hope you can stay with us again.

Ellen,Thank you for staying with us recently. We appreciate you choosing our hotel. We do hope you have a chance to stay again in the near future. Stay safe and healthy.

Susan,Thank you for staying with us recently. We understand there are many choices of hotels and appreciate you stayed here. Thank you for the 10 out of 10 as well. We do hope you can stay again, real soon.

Orlando,Thank you for staying with us recently. I appreciate your valuable feedback. I am sincerely sorry for what you experienced and have shared your comments with our Housekeeping leaders. We will correct the concerns you have shared. I have also shared your comments with Isa, who is greatly appreciative. Stay safe and healthy.

Anne,Thank you for choosing to stay with us and for the 4 out of 5 on your survey. We are happy you enjoyed your time and hope to see you again, soon.

Susan,Thank you for staying with us and providing your valuable feedback. I am sincerely sorry there was an issues the heating unit in the room. I understand not wanting to move rooms as well, as once you get settled, you don't want to start over. I have shared your comments with our team and we will make sure the issues are corrected. Stay safe and healthy.

Matthew,Thank you for choosing to stay with us. We are very happy you enjoyed your time at the hotel. We hope to see you again, soon. Stay safe and healthy.

Cynthia,Thank you for staying with us. We truly appreciate the 5 out of 5 and the wonderful comments regarding our associates. Please stay again and stay safe and healthy.

We will miss you too!!!Thank you for staying with us and scoring us a 10. We are sorry we will be closing and appreciate you staying. Stay safe and healthy.

Andrew,Thank you for staying with us recently. Our goal is to exceed our guests' expectations. I am sincerely sorry for falling short of meeting your expectations. We will work harder to make sure this gets corrected.

Colleen, Thank you for staying with us. We appreciate the 5 out of 5 score. Wishing the best of luck to your student and hope to see you again soon. Stay safe and healthy.

Thank you for staying with us and completing the survey provided. Sorry for not delivering the perfect stay, but we will strive to do so the next time you choose to stay with us. Stay safe and healthy.

Justina,Thank you for staying with us and sharing your feedback. We appreciate the 5 out of 5 score. We hope you can stay again soon. Stay safe and healthy

David,Thank you for the 10 out of 10. We appreciate you staying with us and yes, the hotel is being converted into a Dormitory for SU. I do hope you get another opportunity to stay prior to May 2024. Stay safe and healthy.

Judy,Thank you for staying with us and for the 5 out of 5 on your survey. It is appreciated. I do hope you can stay again. Stay safe and healthy.

Thank you for staying with us. I am sorry we fell short of meeting your expectations. Please contact us directly at the hotel if you would like to share any additional details so we may be able to correct the concerns you encountered.

Al,Thank you for staying with us and for the 4 out of 5 on your survey. It is appreciated. I do hope you can stay again. Stay safe and healthy.

Christopher,Thank you for staying with us recently. We appreciate the 10 out of 10 on your survey. I am glad you found our staff and location exceeded your expectations. We hope you can stay again, soon. Stay safe and healthy

Michael,Thank you for choosing to stay with us and for the 5 out of 5 on your survey. We appreciate it and are happy you enjoyed your time with us. We hope you can stay again soon. Stay safe and healthy

Sara,Thank you for staying with us and for the 5 out of 5 on your survey. It is appreciated. I do hope you can stay again. Stay safe and healthy.

John,Thank you for staying with us and for the 5 out of 5 on your survey. It is appreciated. I am so happy to hear you enjoyed your meal in Sitrus. I do hope you can stay again. Stay safe and healthy.

Lin,Thank you for staying with us and for the 5 out of 5 on your survey. It is appreciated. I do hope you can stay again. Stay safe and healthy.