Verified
2/10 Terrible
Adrianna B.
10 Mar 2026
Disliked: Cleanliness, communication, listing accuracy
Headline: Overwhelming artificial odors, broken furniture, and privacy concernsCleanliness/Odor: The home had an overwhelming, artificial laundry scent that we could not remove. Even after washing the provided linens four times with unscented detergent and bleach, the smell persisted. It was so severe we had to purchase our own airbed, pillows, and bedding just to sleep comfortably.Property Condition: The couch was separated and would not stay together, and the fireplace was non-functional. While the host sent maintenance to "fix" them, the repairs were temporary and failed almost immediately.Privacy Violations: Maintenance entered the home without any prior notification or consent, which is a direct violation of VRBO's safety and privacy rules. Despite being promised a notification for the second visit, it never happened.Communication & Billing: Getting the agreed-upon 100 credit for our extended stay was a struggle. It took five days and repeated follow-up emails to receive it after check-out.Note to Future Guests: The host contacted us before we could post this, asking to resolve issues to avoid a sub-4-star review. Given the actual condition of the home, this makes the existing high ratings feel very misleading.
Adrianna B.
Stayed 9 nights in Feb 2026