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"Toilet was very dirty upon arrival. A second pillow should be provided as well. I didn’t receive check in instructions until the last minute, which was stressful."

"Clean room helpful staff"

"Clean Room but the room can't change temperature. Staff ask as to open some windows instead. Overall pretty nice to stay good value for the price. "

"Coin laundry is convenient and the location of the hotel is excellent. "

"Clean room staff was very nice "

"Excellent "

"The place is old "

"Needed to pay 3000 yen per person to go to the pool that was listed as a property amenity. Only those who are on a higher floor have access included with their room. Since we weren't on a top floor room - just the 23rd floor, we were told we would need to pay extra to access it. Really, the pool should not be listed as a property amenity if it's not available for guests unless we pay extra. View was really nice. Staff were really nice. We specifically chose to make a reservation at this hotel because it had a pool."

"Very close from train station and local bus stop. It was very convenient to move around. Room was clean but bit old I guess."