The room we booked has a cockroach. Our keycards got deactivated twice. And tv internet does not work. We got the summit suite and it’s not even worth the price. The worst hotel i’ve been too.
Mary
於 2024 年 6 月住了 2 晚
10/10 優異
Jaime
2024年6月5日
讚好:職員與服務和住宿狀況
Excellent
Jaime
於 2024 年 6 月住了 1 晚
8/10 不錯
Vicente Tan
2024年5月16日
Vicente Tan
於 2024 年 5 月住了 1 晚
10/10 優異
shellane
2024年4月7日
讚好:整潔度、職員與服務和住宿狀況
shellane
於 2024 年 4 月住了 2 晚
6/10 一般
Gary
伴侶同遊
2024年3月27日
讚好:職員與服務
不滿:住宿狀況
The property is a bit dated. Our room was pretty dated and no safe Cabinets missing doors tile broke outside of entry door and very noisy. Lots of street noise.
Gary
於 2024 年 3 月住了 3 晚
10/10 優異
真實旅客
家人同遊
2024年3月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was an amazing stay.
真實旅客
於 2024 年 3 月住了 1 晚
4/10 欠佳
CAROL LYNN (Oceanside)
2024年3月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Terrible condition for a 4-star hotel. Supervisor/manager did not even look up from the front desk when I was telling them about the bad condition of the deluxe king room that I booked. His answer to the staff is to give an extension cord for the refrigerator which did not have an outlet. Walls had peeling paint, bathroom had moldy grout, towels had worn edges, bare toiletries, no desk chair. Overall poor customer service and not caring probably because of attitude of supervisor/higher ups. Not reflective of Philippine hospitality.
CAROL LYNN
於 2024 年 3 月住了 3 晚
10/10 優異
Magrand
伴侶同遊
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Is good
Magrand
於 2024 年 2 月住了 3 晚
6/10 一般
Angelito John (Anaheim)
家人同遊
2024年2月26日
讚好:職員與服務
不滿:整潔度和住宿狀況
Staff were nice and friendly but rooms are dated and run down.