Kyoto Taian Teahouse Hotels

"Rude, unhelpful and pretentious."

"Had a great experience"

"Great place. Easy to get around the city from the hotel. 1st class service a throw back to the grand hotels of the past."

"This hotel is huge, and a nightmare because of all the tourist groups and their million suitcases that crowd the lobby. There are warning about "congestion at breakfast", so i had my coffee somewhere else .. The location was not very convenient, it's only good if your train arrives on that side of the station. Otherwise it is a long long walk just to get to any bus or subway. The staff was incredibly helpful and did the best they could given the horrifying tour groups crowd. Rooms are small but ok. No public baths. It is a 3 star hotel, not 4"

"A wonderful hotel. I wish we had stayed at this chain throughout other stops on our trip. The onsen, free laundry, and food contribute to the overall genuine experience."

"We found many hairs on the bed Except that everything was great"

"The breakfast was awesome! The staff gave us a better room after we informed them that the A/C is a bit noisy."

"We loved everything about this beautiful hotel including: excellent location steps away from train station, Lawson market next door, big rooms for Japanese standard, impeccable cleanliness of our room and the hotel in general, separate shower/bathtub area from the toilet which is convenient for us since we were 3 in the room, super comfortable beds with down comforter, and oh my gosh the BREAKFAST was incredible and so varied - western and Asian choices galore including many traditional foods and also some to be adventurous with. I would stay here again in a heartbeat"

"We had a lovely one night stay at the Candeo. Located above a shopping mall which was very handy for food and drink. The staff at the hotel were friendly and helpful. We arrived at the hotel early and were able to leave our bags until check in time and when we came to check in they had been taken to our room. A nice touch. We stayed here to go to the local parkrun which was only a 25 minute walk away on Saturday morning. Will definitely stay again."