3 間餐廳;供應早餐、午餐、晚餐;多國菜

拷叻海景度假村 - SHA Extra Plus 認證的評價

4 out of 5
拷叻海景度假村 - SHA Extra Plus 認證
18/1 Moo 7 Nang Thong Beach, Khaolak, Takua Pa, Phang Nga

評價

8.2

很好

10 分評分,優異;193 則評價中有 65 則" "
8 分評分,不錯;193 則評價中有 87 則" "
6 分評分,一般;193 則評價中有 30 則" "
4 分評分,欠佳;193 則評價中有 6 則" "
2 分評分,很差;193 則評價中有 5 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

8.4/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

Uwe

多人同遊
讚好:整潔度和職員與服務
We contacted the accommodation several times before the start of the journey without success. There is no indication that the bungalows are only equipped with double beds. We were charged additional costs for providing an additional bed. It was not possible for two friends to share the same bed together. The breakfast was quite one-sided. The staff was very attentive and friendly. The facility and rooms were generally clean. Hotel facility is very outdated. Massive maintenance backlog. All in all we had a good stay. But we will no longer book the hotel.
於 2024 年 2 月住了 10 晚

8/10 不錯

Arno

讚好:整潔度、住宿狀況和客房舒適度
Everything ok but house-cleaners complained using incence and candles during the buddhist chanting and meditation…., maybe next time choose a hotel that accepts buddhist!
於 2023 年 4 月住了 3 晚

6/10 一般

JAMES

不滿:整潔度和住宿狀況
Dated and dirty
We had an acceptable pool villa with beach access for which we had paid handsomely however I’d have been horrified to be in the huge block rooms. The resort is jaded and unloved. The dining room is scruffy and a total covid hazard. Tabl s have dirty mats and uneven surfaces. This is the first hotel where I saw guests actually bringing in their own breakfast ( as opposed to taking fruit etc out) it c a n only be described as basic and pedestrian with poor choice and little attention to top up empty platters. The beach is beautiful unspoilt and lovely but sadly the hotel needs to refurbish and bring it into the 21st century. The decking around our villa was treacherous, peeling paint and unattractive. The gardens could be better maintained. Given better management and a makeover this hotel could be lovely as it has prime beach front position
Nice pool but grotty decking
No privacy
Beach access good
於 2023 年 3 月住了 3 晚

8/10 不錯

Sarah

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 4 晚

6/10 一般

Gerhardus

伴侶同遊
不滿:住宿狀況
Ontbijt ronduit slecht locatie is goed maar de hele dag zelfde bandje muziek bij de strandbad te hard onnodig rust weg bij het strand kan de accomadatie wel een opknapbeurt gebruiken .en voor het ontbijt sterkte een 3
於 2023 年 1 月住了 7 晚

8/10 不錯

Antonie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great resort - just needs more guests so go soon.
It is sad to see a resort of this size with only us 4 as guests for the 4 days we stayed there but despite that we still enjoyed our stay very much. We missed the very good breakfast buffet that they served in 2019 when we were there but still enjoyed a good breakfast that was cooked to order with a very good selection to choose from. The service overall was excellent but one lady, Aom, stood out with good communication skills and a real passion for serving her customers. Rooms had lots of space and comfortable beds and there was a bath and a nice walk in shower. Overall a very good hotel and I hope that things will change fast so that they can get back to normal.
於 2022 年 7 月住了 4 晚

8/10 不錯

Allan

於 2022 年 3 月住了 7 晚

10/10 優異

Gunnar

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sehr schön gelegenes Resort
Sehr schöne Anlage, am Strand gelegen, sehr freundliches Personal, zuvorkommend, sehr gutes Frühstück, sofort wieder, empfehlenswert!
於 2022 年 1 月住了 2 晚

8/10 不錯

Joachim

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel hat seinen Charme behalten. Man muesste nur etwas flexibler sein. Als Silvestermenue gabs Seafoodbasket fuer 2 Personen. Da ich kein Seafood esse, war es nicht möglich , ein Single basket mit Aufpreis zu bestellen, ich haette a la Card gegessen. So haben wir ausserhalb gefeiert.
於 2021 年 12 月住了 3 晚

8/10 不錯

Johanna

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 7 晚
re 於 2020年3月10日的回應
Dear Johanna, Thank you very much for your good review. We are appreciated to your holiday with us. We look forward to your next holiday here. Best regard,

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 6 晚
Resident Manager 於 2020年3月8日的回應
Thank you for staying with us. Hope to welcome you again soon.

8/10 不錯

真實旅客

讚好:職員與服務
於 2020 年 2 月住了 4 晚
Resident Manager 於 2020年2月22日的回應
Thank you for your stay with us. See you soon if you like

8/10 不錯

C.H. (Bern)

家人同遊
讚好:整潔度
Das ursprünglich gebuchte Familienzimmer war für den Preis eine Zumutung. Bekamen dann gegen einen hohen Aufpreis bessere Zimmer. Das Personal ist teilweise sehr unfreundlich und desinteressiert.
於 2020 年 2 月住了 10 晚
Resident Manager 於 2020年3月8日的回應
Sehr geehrter Herr C.H., Wir bedauern, dass Ihre Erwartungen durch Ihre ursprüngliche Buchung nicht erfüllt werden konnten. Daher war es uns eine Freude, Ihnen Ihr bevorzugtes Upgrade zu einem sehr ermäßigten Preis anzubieten. Vielen Dank für Ihren Besuch. Mit freundlichen Grüßen Die Geschäftsführung von Seaview Resort Khao Lak

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度和職員與服務
Sijainti ja kokonaisuus erittäin hyvä. Huoneet kuluneet ja tunkkaiset mutta tilavat ja muuten hyvät.
於 2020 年 2 月住了 7 晚
Resident Manager 於 2020年2月15日的回應
Thank you for your stay with us. We are currently making major improvements to the hotel and facilities. We are sure that you will feel the difference the next time you stay with us

8/10 不錯

Pisseau (ORLEANS )

家人同遊
讚好:整潔度
Hotel bien situé en bord de mer , belle plage et accès centre ville très proche Une personne parle le français à l accueil Ce qui est très appréciable Petit déjeuner varié Belle piscine Le seul gros reproche climatisation des chambres bruyantes
於 2020 年 1 月住了 9 晚
Resident Manager 於 2020年2月15日的回應
Thanks for your visit. Your feedback on air conditioning noise will be noted for future quality improvements.

10/10 優異

Rebecka

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastiskt boende för mig och min käraste och våra två barn. Underbart läge
於 2020 年 1 月住了 4 晚
Resident Manager 於 2020年2月15日的回應
Thanks for your visit. We are happy that you had a wonderful time with us

8/10 不錯

真實旅客

讚好:客房舒適度
Perfekt beliggende hotel ift strand og by
Hotellet ligger perfekt ift strand såvel som hovedgaden, som nåes enten til bens eller i hotellets buggy, hvor man sættes af bag McDonalds. Der er en lille hyggelig og stille gade, der adskiller hotellet på vandsiden og hoteldelen,der ligger op mod byen. Store fine pools, som vi dog ikke benyttede andet end en enkelt gang, da det lune hav, ligger lige nedenfor hotellet. Fin service i receptionen og tildels også fin i morgenmadsrest., dog var der noget galt med kaffemaskinerne næsten hver morgen, og det gav kø og lidt irritation. Personalet i baren/strandcafeen var ofte lidt sløve i optrækket og ikke særligt opmærksomme. Vi boede i et Deluxe Ocean Wing værelse, og det skuffede lidt og mindede mere om et 3-stjernet hotel end 4!
於 2020 年 1 月住了 7 晚
Resident Manager 於 2020年2月15日的回應
Thank you for coming. We regret that there was a queue when you got your coffee. This problem has already been solved. As we're currently making major improvements, we'd love to hear more about what you didn't like about your room. In any case, we are sure that you will feel a positive development on your next stay.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 18 晚
Resident Manager 於 2020年2月15日的回應
Thank you for your visit

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚
Resident Manager 於 2020年2月15日的回應
Thank you for your visit

8/10 不錯

Jessica

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fint!
Vi trivdes på Seaview. Fantastisk frukost och fint läge vid stranden. Underbart poolområde. Stora fräscha rum.
於 2020 年 1 月住了 3 晚
Resident Manager 於 2020年2月15日的回應
We are happy when you are happy. See you next time and thank you for visiting

8/10 不錯

DMITRY

家人同遊
讚好:整潔度、職員與服務和客房舒適度
Slow service, poor english speaking personnel, poor condition of the rooms. The positives: excellent landscape, amazing pools and very tasty food.
於 2019 年 12 月住了 9 晚
Resident Manager 於 2020年2月15日的回應
Thank you for your stay with us. Your feedback is our incentive and is used for further improvement. See you soon

10/10 優異

Ines

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Erholung pur
於 2019 年 12 月住了 14 晚
Resident Manager 於 2020年2月15日的回應
Thank you for your visit

8/10 不錯

Lauri

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perus hyvä ja siisti hotelli
Perus mukava ja siisti hotelli! Vähän tingitty laadussa - huoneissa ei sateenvarjoja, kylpytakkeja, aamiainen hyvä!Ei herättänyt suuria tunne skaaloja mihinkään suuntaan, auto vertauksella - perus Toyota Corolla!
於 2019 年 12 月住了 16 晚
Resident Manager 於 2020年2月15日的回應
Thank you for your stay with us. We will surely surpass your experience on your next stay with us.

8/10 不錯

Marita

家人同遊
讚好:職員與服務和客房舒適度
Ett bra medelklasshotell
Rummen var bra , något hårda sängar . Strand och poolområde var fina . Frukosten mycket bra . Lite dyrt att äta och dricka på hotellet . Läget var mycket bra .Men stället saknar faktiskt mysfaktor , väldigt stort område .
於 2019 年 12 月住了 9 晚
Resident Manager 於 2020年2月15日的回應
Thank you for your visit and your feedback. We work on the coziness and we are sure that you will feel it the next time you stay with us

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 8 晚
Resident Manager 於 2020年2月15日的回應
Thank you for your stay with us

10/10 優異

Eckhard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Underbara khao lak
Vilket fint semester hotell mycket bra för par och barnfamiljer ensamstående och äldre.Ett stort fint rum glad personal väntade på oss .frukost rikligt ,gott kaffe färsk frukt.rena fina pool,gymn,fritidsaktiviteter och så den härliga långgrunda stranden,underbart.Vi längtar re dan tillbaka Eckhard
於 2019 年 12 月住了 9 晚
amp 於 2019年12月31日的回應
Thank you for your review we will keep our standard and service to serving the guest.

6/10 一般

Katherine (England)

伴侶同遊
讚好:職員與服務
I liked the friendliness and enthusiasm of the staff and the location of the hotel. The hotel is looking tired and could do with a bit of a facelift which may now happen under new ownership
於 2019 年 11 月住了 10 晚
Amp 於 2019年12月12日的回應
Thank you for your feed back for the next improvement after de-branding.

6/10 一般

Michael (Rostock)

家人同遊
Die Lage war absolut ok. Guter Zugang zum Meer , aber in Bezug auf die Organisation und die Ausstattung der Anlage im Ganzen sollte etwas getan werden. Eventuell könnte das aber mit dem Betreiberwechsel , Centaraausstieg, zusammenhängen, der unmittelbar davor stattgefunden hat. Das Personal war jedoch durch sehr freundliches Auftreten immer sehr bemüht.
於 2019 年 11 月住了 9 晚
Amp 於 2019年12月12日的回應
Thank you for your feedback on behalf of our management team we would like to inform you that we will improve by our best after de-branding.

4/10 欠佳

真實旅客

於 2019 年 11 月住了 13 晚
Amp 於 2019年12月3日的回應
Thank you very much for your review and hope to welcome back for the next season.

8/10 不錯

真實旅客

於 2019 年 11 月住了 11 晚
Amp 於 2019年12月3日的回應
Thank you for your review and look forward to welcoming for the near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hier hat alles gestimmt!
sehr schönes Hotel, gute Lage, große Zimmer, leckeres Frühstück. gerne wieder!!
於 2019 年 11 月住了 7 晚
Amp 於 2019年12月12日的回應
Thank you for your feedback we appreciated to welcome you and family in the near future.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 11 月住了 8 晚
Amp 於 2019年11月22日的回應
Thank you for your feedback we appreciated to serving you.

8/10 不錯

AJ (香港)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
ビーチが目の前で付近のスーパーやレストランへのアクセスも 良いロケーションです。 部屋は、大きく清潔で、若干シャワーの水圧が弱く感じましたが とても快適に過ごすことが出来ました。 ただ、自分と息子は全く気にならなかったのですが、 妻は、夜カエルの鳴き声がうるさいといってました。 レストランお食事も全て美味しいです。 また、滞在期間中、妻が誕生日だったので 部屋に戻ったら、バースデーケーキがサプライズで 用意されており感謝です。
於 2019 年 11 月住了 6 晚
Amp 於 2019年11月21日的回應
Dear AJ, On behalf of resort, we would like to thank you for your visit us and have a great stay with your family. If you have a chance to come back we appreciated to welcome your family to our resort again.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super morgenmad men meget støj i det lille lokalet. Super personale gode senge
於 2019 年 7 月住了 5 晚
Koy 於 2019年7月27日的回應
Dear guest, Thank you for staying with us and it is a pleasure to hear that you impressed with breakfast and service from our staff. My team and I are looking forward to welcome you again in the near future. With best regards, Jomkwan Jailak Rooms Division Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 2 晚
Adrian Kuert 於 2019年6月30日的回應
Dear guest, It is a pleasure to see that you have enjoyed your stay and we hope to welcome you again soon. Kind Regards Adrian Kuert Executive Assistant Manager

10/10 優異

真實旅客

於 2019 年 6 月住了 1 晚
Koy 於 2019年6月24日的回應
Dear guest, Thank you for scored us 5 and it is a pleasure to hear that we are met your expectation. My team and I are looking forward to welcome you again in the near future. With best regards, Jomkwan Jailak Rooms Division Manager

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度和職員與服務
Schönes Hotel an schönem Strand, gutes und reichhaltiges Frühstück. Schöne Pools. Für Familien mit Kindern gut geeignet. Große Zimmer.
於 2019 年 4 月住了 6 晚
General Manager 於 2019年5月5日的回應
Dear guest, Thank you for this wonderful review and it is a pleasure to read that you have enjoyed your holidays at our resort. My team and I are looking forward to welcome you again in the near future. With best regards, Wim N.M. Fagel General Manager

6/10 一般

真實旅客

親子同遊
讚好:整潔度、職員與服務和設施服務
Chambre réservée pas ne correspondait pas au descriptif.
於 2019 年 2 月住了 6 晚
General Manager 於 2019年4月17日的回應
Dear guest, Thank you to take the time to give your comment on your recent stay at our resort. Our team has double checked the descriptions of the room categories. We hope to welcome you back in the near future. With best regards, Wim N.M. Fagel General Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和設施服務
於 2019 年 4 月住了 13 晚
General Manager 於 2019年4月17日的回應
Dear guest, It is a pleasure to read that you have enjoyed your stay and we hope to welcome you again soon. With best regards, Wim N.M. Fagel General Manager

8/10 不錯

Willi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotelleitung/Personal sehr freundlich und zuvorkommend. Aus Versehen haben wir "Family Residenz" gebucht. das entsprach in keiner Weise unserer Vorstellung. Konnten sofort Pool Villa buchen. Das war Klasse!
於 2019 年 3 月住了 15 晚
General Manager 於 2019年3月24日的回應
Dear Willi, thank you for your wonderful review and pleased to read that our team members handled your additional request very professional and fast. We hope to welcome you back soon. With best regards, Wim N.M. Fagel General Manager

10/10 優異

Amit

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 4 晚
Jomkwan 於 2019年3月22日的回應
Dear guest, Thank you to take the time to write this wonderful review and to share with other travellers. I have shared your compliments with our team members and we hope to welcome you back very soon. With best regards, Jomkwan Jailak Rooms Division Manager

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel propre, chambre familiale très spacieuse, Superbe piscine, restaurants et commerces à proximités.
於 2019 年 2 月住了 9 晚
General Manager 於 2019年3月11日的回應
Dear guest, Thank you to take the time to write this wonderful review and to share with other travellers. I have shared your compliments with our team members and we hope to welcome you back very soon. With best regards, Wim N.M. Fagel General Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Anlage und Frühstück top! Nicht so gut war,das zu viele Familien mit Kleinkindern gerade Urlaubten,da ich nur ruhe wollte.
於 2019 年 2 月住了 15 晚
General Manager 於 2019年3月4日的回應
Dear guest, Great to read that you have enjoyed your holidays and appreciated the resort and the breakfast. We hope to welcome you back soon. With best regards, Wim N.M. Fagel General Manager

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務、設施服務和住宿狀況
It was good place have vacation at. Near to the sea and near to village
於 2019 年 2 月住了 6 晚
General Manager 於 2019年3月2日的回應
Dear guest, Thanks for the score 4 out of 5 and we are looking forward to your next visit. With best regards, Wim N.M. Fagel General Manager

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything here was satisfactory. Beds clean and room clean. The pool was well used and the kids slide was a real hit. It’s a nice family getaway, having the two bedroom suite with bunk beds and an extra bed for our 3 children was perfect. The staff were very friendly and we brought our bikes and scooters with us and the children loved getting around the huge resort this way. Breakfast buffet with eggs station, live noodle station and pancake station was very good. We would have loved some non sweetened yoghurts and cereals and freshly cut fruits for a healthier cold breakfast but all in all it was a good meal. Great family getaway.
於 2019 年 2 月住了 1 晚
General Manager 於 2019年2月25日的回應
Dear guest, Great to read that you had a great family getaway. We are looking forward to your next visit. With best regards, Wim N.M. Fagel General Manager

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務
不滿:住宿狀況
無料でファミリータイプにグレードアップは有り難かったが、部屋は広いが設備が古く冷房の効きも悪かった。施設は広すぎてフロントまで遠かったが、裏道で繁華街に出られるので便利。
於 2019 年 2 月住了 7 晚
General Manager 於 2019年2月19日的回應
Dear guest, Thank you to share the experiences of your recent stay at our resort with others. We are looking forward to your next visit. With best regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 7 晚
General Manager 於 2019年2月15日的回應
Dear guest, thanks for this great score and to know that you had a wonderful stay at our resort. We look forward to your next visit. With best regards, Wim N.M. Fagel General Manager

8/10 不錯

Rebecca

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great spot in Khao Lak
A great hotel, very big with multiple pools and perfectly located
於 2019 年 2 月住了 1 晚
General Manager 於 2019年2月13日的回應
Dear Rebecca, It is a pleasure to read that you have enjoyed your stay and hopefully you will visit us again soon. With best regards, Wim N.M. Fagel General Manager

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務和設施服務
Wir waren 3 Wochen im Centara und haben uns gut erholt. Zum Hotel: Nettes kinderfreundliches Personal, sauberer Strand, tolles Frühstück. Abendessen teils zu teuer im Vergleich zu den Restaurants auf der Straße. Carpe Diem Team nur zu empfehlen, unser Sohn wurde liebevoll beschäftigt. Grundsätzlich sehr schön für Kinder, auch essen ist dem Kindergeschmack angepasst. Die Familienzimmer am Ende der Anlage können wir nicht empfehlen da zum Teil stark abgenutzt und zu weit vom Strand entfernt. Die Bungalows mit und ohne Pool sind die deutlich bessere Alternative da im besseren Zustand und näher zum Strand und dem Hauptpool. Personal ist sehr nett auch wenn sich die Arbeitsweise/ Einstellung deutlich unterscheiden. Manche deligieren die Arbeit nur weiter (besonders beim Abendessen spürbar), andere sind sehr gewissenhaft. Das Spa in der Anlage ist zwar gut, aber eigentlich auch zu teuer und die Massage am Strand ist mindestens genauso gut aber dafür um einiges günstiger. Bonanza hat sich für uns nicht gelohnt, es gibt zu viele Ausnahmen die nicht damit bezahlt werden können und man bindet sich zu stark an das Hotel. Umgebung: Hotel ist gut gelegen, im Ortskern. Shops, McDonald’s, Restaurants, alles da. Ausflüge: Ausflüge im Hotel sind überteuert, lieber auf der Straße buchen oder selbst mit Taxi hinfahren, kommt deutlich billiger raus. Die turtle Farm ist zu empfehlen, das Elefanten reiten eher nichts für ganz kleine Kinder oder ängstliche Leute.
於 2019 年 1 月住了 18 晚
General Manager 於 2019年2月10日的回應
Dear guest, Thank you for this detailed review and great to read that your family have enjoyed your stay. The team and I are looking forward to welcome you another time in the near future. With best regards, Wim N.M. Fagel General Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Tranquility
The location is amazing, Khao Lak has the most beautiful beach in Thailand. The neighborhood has many restaurants but is very nice and tranquil. We booked ocean side room (needs bit updating) but upgraded to ocean side pool villa. The villa was so nice and big, so quiet and close to the beach and main pool. The resort itself is huge containing 3 separate buildings and 3 pools. They have a direct access to the main street through the resort. Breakfast is very good, large variation of foods. Will definetaly go back there the next time!
於 2019 年 2 月住了 7 晚
General Manager 於 2019年2月13日的回應
Dear guest, thank you to write this wonderful review and to share your experiences at our resort with other travellers. All of us are looking forward to your next visit! With best regards, Wim N.M. Fagel General Manager