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布吉聖蒂雅納泰度假村及 SPA (SHA Extra Plus 認證)的評價

5 out of 5
布吉聖蒂雅納泰度假村及 SPA (SHA Extra Plus 認證)
8 Moo 14, Khok Kloi, Takua Thung, Phang Nga

評價

9.0

卓越

10 分評分，優異；53 則評價中有 36 則" "
8 分評分，不錯；53 則評價中有 11 則" "
6 分評分，一般；53 則評價中有 2 則" "
4 分評分，欠佳；53 則評價中有 0 則" "
2 分評分，很差；53 則評價中有 4 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
性價比高
物超所值，服務好，房間和私人泳池很乾淨，公共泳池大，沙灘一流，沙幼水清。
於 2023 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 優異

ChingChen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
很讚的飯店
非常棒的飯店，服務好，裝飾美，價格合理，非常完美
於 2023 年 7 月住了 2 晚

8/10 不錯

Shin Yann

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

8/10 不錯

Rainer (Friedrichshafen)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Amazing place
於 2024 年 3 月住了 1 晚

10/10 優異

hang

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Robi (Minusio)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

8/10 不錯

Robi (Minusio)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

10/10 優異

Tamara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wunderschönes Hotel! Super schön und sehr saubere Zimmer! Super freundliches und hilfsbereites Personal! Würden wir sofort wieder buchen!
於 2024 年 1 月住了 7 晚

10/10 優異

Emily

讚好：職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚

8/10 不錯

Sybil

於 2024 年 1 月住了 4 晚

10/10 優異

sheri

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fabulous, beautiful and quiet villa each with their own private pool and outdoor tub. If you are looking for serious r&r to mentally unwind, this is the place for you.
於 2023 年 11 月住了 2 晚

8/10 不錯

Mirjana

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
sehr schönes und gepflegtes Hotel
於 2023 年 11 月住了 5 晚

10/10 優異

Oksana

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚

10/10 優異

Peter

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is a little further. What it lack in outside dining and shopping it by far the BEST in service. Staff are forever attentive and polite Pa the Guest Relations Office should be commended
於 2023 年 10 月住了 2 晚

10/10 優異

Louis

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚

2/10 很差

Silvan

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Schrecklich, kenne die anderen Santhiya bereits, diese auf Phuket ist einfach nur enttäuschend. Personal unfreundlich, sind eher damit beschäftigt auf dem Telefon zu tippen als die Gäste zu bedienen. Der Sandstrand ist zugemühlt, zudem ist Baden im Meer verboten (rote Flagge) Die Zimmer sind ganz okay, man hört jedes Wort der Nachbaren. Als Gast kriegt man gebrauchte flip flops, die werden am Check out verrechnet. Werde dieses 5 Stern Hotel nicht weiter empfehlen. Ganz klar ein 3 Stern Hotel / Hostel
於 2023 年 9 月住了 9 晚

10/10 優異

Armada VVS

於 2023 年 9 月住了 1 晚

10/10 優異

Thanaporn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚

10/10 優異

Ben

於 2023 年 8 月住了 2 晚

10/10 優異

Sahil

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 7 晚

10/10 優異

Lalthuama

讚好：整潔度、職員與服務和住宿狀況
Sehr schön
於 2023 年 8 月住了 5 晚

6/10 一般

Tal

於 2023 年 6 月住了 2 晚

10/10 優異

Nicholas

於 2023 年 5 月住了 4 晚

8/10 不錯

Maria

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very beautiful property, well decorated. Very quiet and attentive staff. But a bit Isolated and expensive prices for anything booked through the hotel making it very expensive to go and see or do anything. Loved it though and can recommend.

2/10 很差

MAYUKO

於 2023 年 4 月住了 6 晚

2/10 很差

MAYUKO

於 2023 年 4 月住了 6 晚

10/10 優異

Maureen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 4 月住了 6 晚

10/10 優異

Miriam

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful villa with an amazing pool and friendly staff. The area of the hotel is abit isolated
於 2023 年 4 月住了 4 晚

10/10 優異

Nancy

於 2023 年 4 月住了 4 晚

10/10 優異

Jennifer

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr schönes Hotel zum entspannen und mit den liebevoll, stylischen Privatbungalows in eine andere Welt einzutauchen.
於 2023 年 3 月住了 2 晚

6/10 一般

Charis S

讚好：整潔度、職員與服務和住宿狀況
The hotel itself and the garden villa with pool is stunning. Perfect location on a quiet beach. Hotel transfer excellent service. Check in and out easy. Welcome drink as very cheap apply juice. The staff were helpful in suggesting day trips. I do not feel this is a 5 star hotel however. The food quality is very average and disappointing. The Chinese dim sum was the best selection at breakfast. The meat quality was very poor. Over cooked salmon at dinner time. Fruit and vegetables at breakfast/lunch/dinner were good but small selection. Cheap juice from concentrate at breakfast.The wine selection is limited and very poor selection of what is available. A bottle of Veuve Clicquot is almost £200 which is exponentially expensive. Cocktails were expensive for the size. Construction throughout the day was not what you expect at a relaxing 5 star resort. Why does the grass need to be cut at 1pm by the pool area disturbing the peace and quiet? Also construction near the rooms started at 8am. When I requested that the workmen not work near my villa while I was making use of the outdoor bath tub, this request was ignored and the workmen could see into my private garden area from the work they were doing on a higher balcony. Inside the room was very clean but the garden and pool and bath tub area neglected in cleaning. The glass sliding doors were very dirty. Bottled water every day was nice. Mini bar selection good. The hotel offer mosquito spray repellent to guests complimentary.

8/10 不錯

HAET NIM

於 2023 年 3 月住了 3 晚

10/10 優異

Yasemin

於 2023 年 3 月住了 5 晚

10/10 優異

Steven

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Absolutely gorgeous property and accommodations. Rooms are spacious and well furnished. The staff are friendly and helpful in every way. A great value!!
於 2023 年 3 月住了 2 晚

10/10 優異

CHANTAL

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
L’hôtel est sublime, piscine extra et plage de sable fin avec mer turquoise. Le petit déjeuner est limité en choix. Le restaurant de l’hôtel est bien, la nourriture y est bonne. La chambre est magnifique avec piscine privée. Il faut savoir qu’il y a un coq, donc on est réveillé de bonne heure car il chante fort et à toute heure. Aucun restaurant autour, il faut prendre un taxi pour aller au village le plus proche mais les taxis sont très cher. L’hôtel est isolé de tout commerce. Nous connaissons le Santhiya de Koh Yao Yai et nous pouvons dire que nous le préférons à celui là. Suggestion pour l’hôtel, vous devriez louer des vélos ça serait vraiment bien. Dans l’ensemble l’hôtel est bien et nous le recommandons pour des vacanciers qui aiment rester à l’hôtel car on est loin de tout.
於 2023 年 1 月住了 4 晚

10/10 優異

Shideh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect place
This is a quiet place with a beach from heaven The staff are just simply the best PJ took well care of us. 11 lovely days passed by quickly If you are looking to recharge your batteries this is the place And you still can do activities around the resort New Year’s Eve there was a nice dinner with entertainment Everything about this place is calming If you are looking to party , keep looking this place is peaceful thank you to the team
於 2022 年 12 月住了 11 晚

10/10 優異

Manuel

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
All was above expectations, Pj , Joney & Mim they make my Stay wonderful 🙏💯
於 2022 年 11 月住了 2 晚

10/10 優異

pascal

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 5 晚

10/10 優異

Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Herrliches Weekend ohne Stress
Wir hatten uns während unseres 2-tägigen Aufenthalts rundum wohl gefühlt. Die grossen Zimmer in den Villas sowie die privaten Pools waren sehr angenehm und trugen viel zu unserem Wohlergehen bei. Der kurze Spaziergang durch die gepflegte Anlage zum Restaurant, zum grossen Pool sowie zum Strand war stets abwechslungsreich. Immer gab es was zu sehen. Sämtliche Angestellten, denen wir begegnet sind, waren sehr freundlich und hilfsbereit. Auch das Essen im Restaurant hatte uns ausgezeichnet geschmeckt. Die Qualität der Lebensmittel erschien uns überdurchschnittlich gut. Das Einzige das mich etwas gestört hatte, waren die Tablets zur Bestellung des Menüs. Ich bin für so etwas vielleicht schon etwas zu alt 🤔. Ich hätte hier herkömmliche Menükarten und die persönliche Entgegennahme der Bestellung bevorzugt. Wir kommen sehr gerne wieder in dieses Hotel zurück.
於 2022 年 6 月住了 2 晚

8/10 不錯

Mie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic service and luxury pool villa.
I had a fantastic stay. However due to covid a lot of the hotel was shut down (like shop and library) and it wasn't possible to book any tours. Language was a bit difficult as only a few staff members spoke fluent English. I had hoped for a better breakfast which I found quite limited with the same items every day. No difference in types of fruits or juices which were a bit monotonous over 6 days. Sourroundings and room were perfect and the service level top of the line.
於 2022 年 5 月住了 5 晚

8/10 不錯

Gary

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good and bad
Stayed at the hotel for a week March 2022. The rooms we had were really nice and authentic Thailand. Staff were very friendly and helpful, the reception staff were always available to answer any questions and the restaurant staff especially Kent, Mim and Honey were very helpful too. The swimming pool is large but unfortunately not very clean we had to ask reception if they could get it cleaned which they did but it was just a pity we had to ask and it wasn’t much cleaner after the cleaners had departed. The hotel is very remote and the cost of a taxi if you wanted to go say into Phuket town was quite expensive and added up if you wanted some kind of entertainment at night.
於 2022 年 3 月住了 7 晚

8/10 不錯

Bogumila

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 6 晚
Chatcharin Matsombat 於 2021年12月16日的回應
Dear Bogumila, Greetings from Santhiya Phuket Natai Resort & Spa – Traditional Thai-style luxury beach resorts on Khok Kloi’s Natai beach. We greatly appreciate your kindness in taking your time sharing this amazing review for us. Our Resorts are designed in a traditional style and contemporary Thai tropical, with steep-roofed pavilions, all constructed from luxurious teakwood. Resort furnishings and furniture are also crafted from the same elegant hardwood. We look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Koh Phangan. Respectfully yours, Kunyapak Benjerd Customer Service Center Santhiya Phuket Natai Resort & Spa

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is incredible, devoted and always trying to help. The food is great and the choice abundant, room service is efficient and fast and so polite. Room s are confortable (I stayed there a bit more than 3 weeks so I could change room to experience different environment. Polls are good size and always clean like the rest of the venue. The only little turn down is that the entire complex is made with wood and wood gets grey very fast under the hot sun so it makes the overall look of the complex looking somewhat under maintained but it is not the case.
於 2021 年 2 月住了 28 晚
Chatcharin Matsombat 於 2021年3月30日的回應
Dear valued guest, Greetings from Santhiya Phuket Natai Resort & Spa – Traditional Thai-style luxury beach resorts on Khok Kloi’s Natai beach. We truly focus on the customer services and do care about guests' living. Last but not least, we are more than happy that you appreciated services from our service-mind staffs. They would be so proud of themselves and could not wait to serve you again for any of your further trips with Santhiya! However, we are really sorry for the inconvenience caused during your stay. Please rest assure that your feedback means a lot to us. We will take your comments as lessons for us to improve our business. We will make your holiday satisfaction. Once again, thank you very much for your positive comment and we look forward to warmly welcoming you back here as our special guest again, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Koh Phangan. Respectfully yours,

10/10 優異

Jo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect stay
Amazing private villa!!
於 2020 年 12 月住了 1 晚
Kunyapak Benjerd 於 2021年1月8日的回應
Dear Jo, Greetings from Santhiya Phuket Natai Resort & Spa – Traditional Thai-style luxury beach resorts on Khok Kloi’s Natai beach. We greatly appreciate your kindness in taking your time sharing this amazing review for us. Our Resorts are designed in a traditional style and contemporary Thai tropical, with steep-roofed pavilions, all constructed from luxurious teakwood. Resort furnishings and furniture are also crafted from the same elegant hardwood. We look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Koh Phangan. Respectfully yours, Kunyapak Benjerd Customer Service Center Santhiya Phuket Natai Resort & Spa

10/10 優異

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent resort
The rooms and service were excellent. Very good design and very relaxing. The food quality was not on par with all other aspects of this extremely high quality of the resort.
於 2020 年 10 月住了 3 晚
Kunyapak Benjerd 於 2020年10月28日的回應
Dear Khun Thomas, Greetings from Santhiya Phuket Natai Resort & Spa – Traditional Thai-style luxury beach resorts on Khok Kloi’s Natai beach. Thank you for choosing us as your holiday destination and sharing this perfect review for us. Once again, thank you very much for your positive comment and we look forward to warmly welcoming you back here as our special guest again, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Koh Phangan. Respectfully yours, Customer Service Center Santhiya Phuket Natai Resort & Spa

10/10 優異

Chikara

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing luxury facilities and rooms
Amazing luxury facilities and rooms. It's a waste for one night. I recommend staying for multiple days. I would like to visit again.
於 2020 年 9 月住了 1 晚
Kunyapak Benjerd 於 2020年9月17日的回應
Dear Khun Chikara, Greetings from Santhiya Phuket Natai Resort & Spa – Traditional Thai-style luxury beach resorts on Khok Kloi’s Natai beach. We greatly appreciate your kindness in taking your time sharing this amazing review for us. Our Resorts are designed in a traditional style and contemporary Thai tropical, with steep-roofed pavilions, all constructed from luxurious teakwood. Resort furnishings and furniture are also crafted from the same elegant hardwood. We are very excited to read that you appreciated our beautiful resort with traditional Thai style, effective facilities and perfect staff services. Once again, thank you very much for your positive comment and we look forward to warm welcoming you back here as our special guest soon, or you may visit our Santhiya Resorts & Spas - in Koh Yao Yai, Koh Chang or Koh Phangan. Respectfully yours, Kunyapak Benjerd Customer Service Center Santhiya Phuket Natai Resort & Spa

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My wife and I stayed here for two nights for a chance to relax and unwind. The room and outdoor area including the private pool were beautiful and exactly as we expected. The Thai style was a nice touch. The staff were friendly. Watching the sunset from the beach was an amazing experience as it was very private and only a few people close by. Would definitely recommend stopping by a Seven Eleven on your way to the hotel as we did to buy snacks, water etc as there is nothing close by. Would recommend buying beer down the street from the small roadside restaurant as beer was 60 Thai Baht for a small bottle compared to the high price in the minibar. Very limited options for food nearby. Due to this, we decided to eat at the hotel. We were both very disappointed with the food. We would take off 1-1.5 stars for this. The quality of food was below average and the options on the restaurant menu were very limited and not up to par for a hotel of this caliber. It was obvious that the food was not all fresh. It's one thing if the price matches the quality of food being offered. However, in this case; the food was below average and the prices were astronomical for what was offered. The free breakfast was also very average compared to other hotels we stayed at in Thailand that were much much cheaper. Besides the quality of the food, everything else was exceptional and we both enjoyed our time here.
於 2020 年 2 月住了 1 晚
Graiphat P. 於 2020年3月13日的回應
Dear Valued Guest, Greetings from Santhiya Phuket Natai Resort & Spa - Traditional Thai-style luxury beach resorts on Khok Kloi’s Natai beach. Thank you for sharing this review for us via our Expedia.com page. We are really glad that you were totally satisfied of your stay but we do apologise for any disappointment that may cause during your stay. Santhiya has its own concept to respond to every single customer expectation. Hopefully, we could have a chance to service you again. Respectfully Yours, Graiphat P. Customer Service Centre

2/10 很差

Franz

於 2020 年 2 月住了 3 晚