4/10 很差
Eric
2025 年 8 月 16 日
满意：清洁度
不满意：员工和服 务、服务设施、住宿条件和设施
This is a beautiful historic building. I think it used to be a very nice hotel. (At some point Queen Elizabeth stayed here). But the management has changed and things are not very well run now. Here are a few things: We were in a standard double room. According to the description, there was supposed to be a desk in there. But there was not one (no table surfaces at all, except for tiny little round bedside tables). There was supposed to be a coffee machine... there was, but it was stuck in a tiny cabinet in which it was not possible to use it (for example, there was no way to access the water basin, which was at the very back of the cabinet). The only way to use it was to remove it from the cabinet and perch it on a window sill (remember, there was no desk or table in the room). Even then, the coffee was very poor. Another thing: there was no perceptible ventilation in the bathroom... whatever smells occurred there stayed a very long time, and dispersed into the rest of the small room. (We were told by the staff that there was some sort of quiet ventilation, but we could not in any way sense it). Also, though it was advertised as a double room, there was only one chair. So, on the whole, it was pretty disappointing. We reported these problems to the staff and they politely said they were sorry, but there was nothing they could do about it.
Eric
2025 年 8 月入住 2 晚
