We know it's an older hotel, but we don't mind that. However, this experience was terrible. I rarely write reviews, but I definitely want to share this one online. First, the shower didn't have hot water in the morning; it only had slightly warm water after 6:15 AM or later. Second, the staff wasn't very helpful. After washing my hair, I found the hair dryer wasn't working. My family asked at the front desk, and they said they didn't have any extra hair dryers, only one per room. The staff also seemed reluctant to help us, as we thought other unoccupied rooms might have hair dryers we could borrow, but we weren't sure if all rooms were rented out. My family then tried to ask the staff to try the hair dryer again, but luckily it wasn't broken; it was just the electrical issue in our bathroom. Third, there were only two clothes hangers. Fourth, the hot spring water wasn't hot, just lukewarm. There was a so-called changing room nearby, which was full of insects, including dead mosquitoes and ants, and it wasn't cleaned at all. Fifth, breakfast was supposed to be from 8:00 AM to 10:00 AM, but when we arrived at 8:30 AM, 80% of the food was gone, and the staff didn't refill it. The breakfast only consisted of a few breads and cereal s , no eggs, no basic hotel breakfast. This experience is very bad, the staff did not follow up or care. It is okay to stay for one night, but in comparison, there are more better options. I believe motels are better.