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"Ray was very approachable and always on hand to help at breakfast, a real asset to the team."

"Very nice and friendly staff!!!"

"Good customer service , especially front desk receptionists "

"Best service and Friendly stuff."

"Nice place cool c’ean"

"Excellent stay at Golden Tulip Dammam/Corniche 20-25 Nov 2025) Exceeded my expectations and was undoubtedly good value for money: Points of note: 1. Staff in all roles throughout the hotel were pleasant efficient and welcoming- particularly Front Desk /Reception, and Housekeeping team who were most courteous and helpful. 2. Layout, location and condition of the hotel were very good and in all respect ideal for my purposes. 3. My room with en-suite was most pleasant, large, airy, exceptionally clean and well presented. Very comfortable bed / pleasant practical furnishings, and clean fresh linen. 4. Location felt safe and secure with nearby pleasant eating places to enjoy. 5. 9/10 rating and will most definitely return as the opportunity arises (Len Miller / UK) "

"I recently stayed at Dana Rayhaan by Rotana. While the hotel itself is comfortable with a good atmosphere, I faced an issue with a booking date entered by mistake. Upon arrival, the staff informed me that the reservation was set for a later date. I immediately contacted the booking platform, and they confirmed they would work on the issue within 24–48 hours. During that time, I continued staying in the same hotel as a regular guest, hoping for a simple date modification for the unused night. However, both the hotel and the platform insisted that the booking could not be adjusted due to policy, even though I was already staying and paying for the same room category. Policies should be there to prevent abuse, not to penalize honest mistakes made by guests who are already staying at the hotel. A bit of flexibility from both sides would have turned this experience into a fully positive one. Overall, the hotel has potential, but I hope they consider more supportive customer service when cases involve genuine errors and guests already staying in their property."

"The staff top to bottom, the hotel, the restaurants, top notch. I made hell for them and every time they came back with a vengeance of generosity haha (room 208--they know). I will def be back. You should stay here"

"Very nice hotel. Friendly, helpful staff and nice breakfast. "