「Restaurant staff was very helpful, the day of departure however, cleaning personnel came in to the room without knocking while we were still in. When complained to the front desk the gentleman simply said “cleaning staff thought the room was empty” when asked why not knock first he simply said “they were confuse” didn’t apologize or anything.」
「The rooms are very outdated, Douglas, Rebecca, Felix and Edwin were extremely friendly & helpful!! The other staff was not so much, Cruz was extremely rude & disrespectful. Cruz was trying to charge me and make me pay $256.00 in 38 champagne cups, he said I drank 38 champagne glasses which is nearly impossible for 1 person to drink and still be sober. The experience wasn’t the greatest. The bathroom in our room smelled like urine bad.」