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特卡特牧場精品酒店的評價

4 out of 5
特卡特牧場精品酒店
KM 10 Carretera Tecate-Ensenada, Tecate, BC

評價

8.4

很好

10 分評分，優異；161 則評價中有 91 則" "
8 分評分，不錯；161 則評價中有 40 則" "
6 分評分，一般；161 則評價中有 16 則" "
4 分評分，欠佳；161 則評價中有 6 則" "
2 分評分，很差；161 則評價中有 8 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.4/10 

住宿狀況

9.4/10 

環保程度

評價

6/10 一般

Marisela

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
El personal no sabe tratar a los huéspedes ! Son despotas y groseros ! No son capaces de ayudarte a pedir un taxi dicen que no son sus funciones !
於 2023 年 3 月住了 3 晚

6/10 一般

SOCORRO

於 2023 年 3 月住了 1 晚

8/10 不錯

Alejandro

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy tranquilo, seguro y bonito. Aire acondicionado/Calefacción son unidades viejas. Televisión muy chica.
於 2023 年 1 月住了 1 晚

10/10 優異

Alejandra

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful property Great customer service
於 2023 年 1 月住了 1 晚

10/10 優異

Jose de Jesus

於 2022 年 12 月住了 1 晚

10/10 優異

Alejandro

讚好：整潔度、職員與服務、設施服務和住宿狀況
Buena privacidad
於 2022 年 12 月住了 1 晚

10/10 優異

Jose

於 2022 年 11 月住了 1 晚

10/10 優異

Wensley

於 2022 年 11 月住了 1 晚

6/10 一般

SHIRLEY GABRIELA

家人同遊
讚好：整潔度和職員與服務
Rancho bonito
It’s a nice old place, it does not matches the picture in the website. The restaurant food is great and the costumer service outstanding. The price was more than the one I was quoted when I made the reservations. Too expensive for the value of the rooms. The place is under remodeling
於 2022 年 11 月住了 1 晚
Pedro Sanchez / Director de Proyecto 於 2022年11月15日的回應
Dear Shirley Gabriela,Thank you for taking the time to share your opinion on our property.I will personally address the issue of your concern with our sales office and marketing regarding the prices and photos. We are working hard to provide our guest with the most cofortable experience in hotel services, we have some works in progress to improve our services in standard rooms and suites, hope to have the opportunity to see you soon.Respectfully,Pedro Sanchez Project Director

10/10 優異

Blanca

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is very well maintained.
Pedro Sanchez / Director de Proyecto 於 2022年11月15日的回應
Hello Blanca,We are happy that you have fully enjoyed your stay with us. We will keep working hard to povide our guest with the best quality in rooms as well our restarurant and other facilities. Hope to have the opportunity to see you one more time beteween us.Respectfully,Pedro SanchezProject Director

8/10 不錯

EDGAR

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I stayed with my family this past weekend and was very pleasantly surprised. The facilities were very clean and the staff was extremely friendly and accommodating. My only "negative" is that the restaurant was a bit overpriced for the offerings. I was told (and saw) that the restaurant will be getting remodeled soon as it does need some updating. I look forward to hopefully visiting again.
於 2022 年 9 月住了 1 晚
Pedro Sanchez / Project Director 於 2022年9月13日的回應
Dear Edgard,Thank you for taking the time to share your opinion on our services. I will personally adres to our Food & Beverages Dept to review the issue of prices in our menu.Hope to have the opportunity to see you very soon.Respectfully,Pedro SanchezProject Director

10/10 優異

Alberto (San Pedro)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel. I will come back definitely and recommend it to my friends and family.
於 2022 年 9 月住了 1 晚
Pedro Sanchez / Director de Proyecto 於 2022年9月6日的回應
Dear Alberto,We are happy that you have fully enjoyed your stay a Hotel Boutique Rancho Tecate. We do our best every day to provide our guest and visitors the best hotel experiences in Baja California.Thank you so much for your review, we all hope to see you very soon in Rancho Tecate.Respectfully,Pedro SanchezProject Director

8/10 不錯

DAVID

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was excellent!! I was disappointed with the check in process since the check in desk is the same for lot buyers who are making payments and/or servicing their contracts. I had to wait long time before I was attended by someone. Other than that everting was great and our stay was very pleasant
於 2022 年 8 月住了 1 晚
Pedro Sanchez / Proyect Director 於 2022年9月6日的回應
Dear David,Thank so much for taking the time to send your commnents. Please, accept our appologies for any inconvenience you may have had during the check in at our property, I will personally address this issue with our staff at front desk to fix it.Hope tho have the opportunity to see you soon.Respectfully,Pedro SanchezProject Director

6/10 一般

Karen guadalupe

於 2022 年 8 月住了 1 晚
Pedro Sanchez / Director de Proyecto 於 2022年8月7日的回應
Hola Guadalupe, Buenos Dias. Agradecemos el favor de sus comentarios. Lamentamos no haya disfrutado completamente de nuestros servicios. Trabajaremos fuertemente para mejorar cualquier punto que nos permita poder generar a nuestros huespedes las mejores experiencias de un hotel campestre en la region. Espero poder saludarle personalmente muy pronto. Respetuosamente, Pedro Sanchez Director de Proyecto

8/10 不錯

Fausto

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy bien
Muy bien. Lo único malo es el horario tan limitado del restaurante.
於 2022 年 7 月住了 3 晚
Pedro Sanchez / Director de Proyecto 於 2022年8月2日的回應
Estimado Sr. Fausto, Agradecemos la gentileza de su comentario. Puede estar seguro que trabajaremos fuertemente para corregir este tema. Espero nos de la oportunidad muy pronto de poder atenderle y asistirle con todos nuestros servicios.

10/10 優異

Octavio (Carson)

於 2022 年 7 月住了 1 晚

8/10 不錯

Marco

於 2022 年 7 月住了 1 晚

6/10 一般

Andrew

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
Several of the photos are perhaps fraudulent or very outdated. The broad description of the facility is I think not accurate. I wish especially for the price there was hot showers.
於 2022 年 6 月住了 1 晚
Pedro Sanchez / Proyect Director 於 2022年8月2日的回應
Dear Andrew, Thank you so much for sending your comments. We are sorry that you have not fully enjoyed your stay with us. We will do our best to fix the issue of our bank of photos at our website. You can be sure that all what you see now are part of no edited photos and we will replace them as soon as we can. Hope to have the opportunity to see you soon. Respectfully.

10/10 優異

Armando

不滿：住宿狀況
於 2022 年 6 月住了 1 晚

10/10 優異

Said

於 2022 年 4 月住了 2 晚

8/10 不錯

Julio César

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lugar para descansar
Es un lugar para ir a descansar y caminar por los viñedos, habitaciones limpias y cómodas en general nos fue bien muy buena atención solo que le falta remodelar un poco la recepción y el restaurante, la comida está rica.
於 2022 年 4 月住了 1 晚

10/10 優異

Ana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 1 晚

8/10 不錯

Sergio

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place to explore
Excelente conservación del resort, muy buen cuidado del medio ambiente y reglamento razonable. Muy amable todo el personal. El único inconveniente pudiera ser que tiene anunciado prestamos de bicicletas sin costo y en realidad si tiene costo, y los horarios del restaurante limitados
於 2022 年 4 月住了 2 晚

10/10 優異

Loreto

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo estubo muy bien, lugar muy tranquilo
於 2022 年 3 月住了 1 晚
asistente administrativo 於 2022年3月25日的回應
Gracias !!! sus comentarios son muy importante para nosotros. es un placer atenderlos y esperamos que regresen pronto a su casa RANCHO TECATE RESORT. Saludos

10/10 優異

JUAN

於 2022 年 3 月住了 2 晚
asistente administrativo 於 2022年3月24日的回應
Gracias !!! por alojarte aquí, tu opinión es muy importante para nosotros, esperamos verlos pronto en esta su casa RANCHO TECATE RESORT.

10/10 優異

Jose R

家人同遊
讚好：整潔度、職員與服務和住宿狀況
It was very peaceful around the ranch and the hospitality was incredible!
於 2022 年 3 月住了 1 晚
asistente administrativo 於 2022年3月19日的回應
Good morning, thank you very much for your comments, it was a pleasure having you at RANCHO TECATE, we hope your return very soon, I remain at your service. Greetings.

10/10 優異

Jorge

於 2022 年 3 月住了 1 晚

10/10 優異

felipe

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lo único que no me gusto fue los muebles de el restaurante, pero solo eso todo lo demás excelentemente incluido la comida
於 2022 年 2 月住了 2 晚
asistente administrativo 於 2022年3月19日的回應
Buenos días agradezco la gentileza de su comentario, en breve estaremos presentado la nueva imagen en el área de restaurante , terraza y área de juegos; esperamos verlo muy pronto en esta su casa.

10/10 優異

Alexis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 3 晚
Customer Service 於 2022年2月5日的回應
Apreciable huésped: Muchas gracias por tomarse el tiempo para dejar sus amables palabras y observaciones después de su reciente estancia con nosotros. Estamos encantados de que haya disfrutado de todos los detalles que nos enorgullecemos de ofrecer a nuestros huéspedes. Esperamos tener el placer de tenerlo en casa en un futuro próximo. Saludos cordiales.

6/10 一般

keiko

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is nice. We didn't get to use the pool but it looked nice. The room can use some upgrades. The furniture, the walls, design were worn out and a bit beat up. Other than the room itself, the place was nice.
於 2021 年 10 月住了 1 晚
Guest relations manager 於 2021年11月2日的回應
Dear guest, Thank you so much for choosing us as your home far away home. We apreciate your kind review and your feedbaack. Hope we see you soon!

10/10 優異

CHRISTIAN

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to have a relaxing time. Very clean, nice and we got complementary coffee and bottle of wine. Very nice and probably will stay there again soon.
於 2021 年 10 月住了 1 晚
Guest relations manager 於 2021年10月29日的回應
Dear Christian, Thank you so much fro your kind review. Hope to see you soon,

10/10 優異

Lizabeth

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚
Guest relations manager 於 2021年10月7日的回應
Gracias por hospedarse con nosotros! Esperamos verles pronto!

10/10 優異

Kim

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Always a top notch experience
Wonderful classic Mexican resort with great architecture and furnishings, manicured grounds, and luscious pool area. Our go-to location when driving north from the wine country.
於 2021 年 8 月住了 1 晚
Guest relations manager 於 2021年8月23日的回應
Dear kim, Thank you so mucho for choosing us as your Hotel. Hope to see you soon!

10/10 優異

真實旅客

讚好：整潔度和職員與服務
Great customer service
於 2021 年 7 月住了 2 晚
Guest relations manager 於 2021年7月6日的回應
Dear guest, Thank yoy for choosen us, your opinion is very improtant to us. Hope to see you soon!

10/10 優異

真實旅客

於 2021 年 6 月住了 1 晚
Guest relations manager 於 2021年6月24日的回應
Gracias por tu calificación! Esperamos verte muy pronto!

6/10 一般

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful stay, location and staff were great. The problem was that I did not get the room I paid for. When I booked I requested a room with vineyard view, and agreed o pay the additional room fee. Ion check in I was told that there were no rooms with such views. I want to be charged for a regular room. And that option should be removed as it is deceiving to your clients.
於 2021 年 4 月住了 2 晚
Guest relations manager 於 2021年5月17日的回應
Dear guest, We apologize for this situaction, the CEO has already been informed to take the corresponding actions. We hope to come back soon Thank you!

10/10 優異

Iván

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Viva Tecate Baja MX
Awesome Place 😎
於 2021 年 4 月住了 2 晚
Guest relations manager 於 2021年5月2日的回應
Estimado Ivan, Gracias por elegirnos como tu hotel para vacacionar en tan hermoso destino que es Tecate, gracias por compartir tu experiencia y esta increíble fotografía. Esperamos verles pronto!

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and quiet place, great views of the mountains with a lot of outdoor activities and good food
於 2021 年 4 月住了 1 晚
Guest relations manager 於 2021年4月5日的回應
Dear guest, Thank you for your kind review, your opinion is very imporant to us. Hope see you soon!

8/10 不錯

MARCOS

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy bien para viaje familiar
Súper buen lugar, un poco alto de precio pero vale la pena
於 2021 年 2 月住了 1 晚
Guest relations manager 於 2021年4月2日的回應
Estimado Marcos, buen dia! Gracias por tu amable comentarios, nos complace saber que disfrutaron de su estancia. Esperamos verles muy pronto!

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente ubicacion para relajarte y tomar la ruta del vino
於 2021 年 3 月住了 2 晚
Guest relations manager 於 2021年3月31日的回應
Estimado huésped, Gracias por elegirnos, nos complace saber que disfruto su estancia con nosotros. Esperamos verle muy pronto!

10/10 優異

Angelica

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Property is beautiful. We need more time next time to enjoy.
於 2021 年 3 月住了 1 晚
Guest relations manager 於 2021年3月23日的回應
Dear Angelica, We appreciate your kind comment and review. We are pleased to hear that you enjoyed your stay. Hope to see you very soon, it will be a pleasure to serve you again. Best regards

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 3 月住了 1 晚
Guest relation manager 於 2021年3月25日的回應
Estimado huésped, Agradecemos su calificación, para nosotros es muy importante su opición Esperamos verle muy pronto!

8/10 不錯

真實旅客

於 2020 年 10 月住了 1 晚
Guest Relations Manager 於 2020年10月20日的回應
Gracias por su preferencia! Esperamos verles pronto!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely property. Peaceful and quiet and away from the road. Would love to return another time.
於 2020 年 3 月住了 1 晚
Alfonso Cortés, Guest Experience Supervisor. 於 2020年3月22日的回應
Dear Guest, Thank you very much for your feedback! We would love to receive you again, and hope to keep providing the quality service you deserve. Gladly at your service,

10/10 優異

MELITON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Guest Experience 於 2019年11月28日的回應
Muy buenos días, Muchas gracias por su reseña, esperamos poder volver a recibirle pronto en esta, su casa. A su atento servicio

10/10 優異

EricM. (San diego. CA.)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful ranch and excellent service.............
於 2019 年 11 月住了 1 晚
Guest Experience 於 2019年11月26日的回應
Good morning, Thank you very much for your review! We hope to welcome you once again and provide the service of excellence you deserve. At your service

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 1 晚
GES 於 2019年10月2日的回應
Gracias por su evaluación. Esperamos que vuelva pronto.

8/10 不錯

Ruth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
GEs 於 2019年10月2日的回應
Gracias por su evaluación, Esperamos que vuelva pronto. Saludos

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Large room; excellent food at restaurant; great staff.
於 2019 年 7 月住了 6 晚
GES 於 2019年8月12日的回應
Dear Guest. Thank you for your review. We hope to see you soon. Thank you

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rancho Tecate offers peace and relaxation. The surroundings are gorgeous and I enjoyed my strolls around the property. There are vineyards, mountains, palm trees and a lake. So beautiful! The pool doesn’t close and there are comfortable cabanas. Just wish the pool was heated at night. The staff is very friendly.
於 2019 年 6 月住了 3 晚
GES 於 2019年7月5日的回應
Dear guest. Thank you for your kind review. We appreciate your feedback, we will keep working hard to meet our guest expectations. We hope to see you soon.