Room was very nice. Communications, happy hour were great but no a/c was a little painful. Car ride was awesome!
TRACY
4/10 欠佳
Debra (Warren)
多人同遊
2023年8月15日
不滿:住宿狀況
Our unit was far inferior to the usual Fairmont standard. Furnishings were shabby and very dated, and there was black mold in our shower. I won't stay at a Fairmont again - apparently I can't rely on their reputation to give me a good travel experience.
Debra
於 2023 年 8 月住了 4 晚
4/10 欠佳
Courtney
家人同遊
2023年7月16日
讚好:整潔度和客房舒適度
Courtney
於 2023 年 7 月住了 1 晚
10/10 優異
John (Helena)
2023年6月5日
讚好:設施服務和住宿狀況
Loved the area. Room had a hair in bathtub otherwise eating been hiring. Some asteroid in hallway needed repair, like wood corner trim. The game room was a great addition for those with kids. Valet crew was great and eager to help. I know they work on tips but it never felt like that was their goal. They were learning your name even if your stay was short. Would recommend and stay again. Pretty expensive to see some of the older pieces in hallway, and room not updated but I get it. JH
John
於 2023 年 6 月住了 2 晚
8/10 不錯
Marko
家人同遊
2022年1月1日
讚好:整潔度和客房舒適度
Good, but could be better.
Best valets ever. Water flow was poor from all faucets. Couch was uncomfortable. All the staff were super nice.
Marko
於 2021 年 12 月住了 5 晚
10/10 優異
真實旅客
家人同遊
2021年12月29日
讚好:整潔度和客房舒適度
Great location for skiers.
Great location and had own ski valet. Room was good size. Daily housekeeping great. Toilets could use an upgrade to stronger flushing. Enjoyed free hot tea and coffee at the lobby. Limited equipment at the on-site rental.
真實旅客
於 2021 年 12 月住了 5 晚
10/10 優異
Deborah
多人同遊
2021年9月30日
讚好:整潔度和客房舒適度
The Franz Klammer lodge was super clean with an on-site concierge to help with anything you could want. The fall colors were spectacular!!
Deborah
於 2021 年 9 月住了 2 晚
10/10 優異
真實旅客
2021年9月28日
讚好:整潔度和客房舒適度
Awesome location
Great location, and great amenities-truly a great hotel!
真實旅客
於 2021 年 9 月住了 2 晚
10/10 優異
Kathy J
2021年9月21日
讚好:整潔度、設施服務和住宿狀況
We received an upgrade to a 3B/3B residence vs a 2B/2B. Very nice upgrade as we had 7 in our property. The unit was a handicap accessible residence which we did not need but it was very close to the pool and spa which was great!
Only thing I did not like is a patron of the hotel was looking around at facilities and walked through the iron gate to our room. We had the door open for ventilation. He immediately apologized but I would suggest that signs be added to the gates saying "private residence".