Room was very nice. Communications, happy hour were great but no a/c was a little painful. Car ride was awesome!
TRACY
4/10 很差
Debra,Warren
团体旅客
2023年08月15日
不满意:住宿条件和设施
Our unit was far inferior to the usual Fairmont standard. Furnishings were shabby and very dated, and there was black mold in our shower. I won't stay at a Fairmont again - apparently I can't rely on their reputation to give me a good travel experience.
Debra
2023 年 8 月入住 4 晚
4/10 很差
Courtney
与家人出行
2023年07月16日
满意:客房舒适度,清洁度
Courtney
2023 年 7 月入住 1 晚
10/10 超赞
John,Helena
2023年06月5日
满意:住宿条件和设施,服务设施
Loved the area. Room had a hair in bathtub otherwise eating been hiring. Some asteroid in hallway needed repair, like wood corner trim. The game room was a great addition for those with kids. Valet crew was great and eager to help. I know they work on tips but it never felt like that was their goal. They were learning your name even if your stay was short. Would recommend and stay again. Pretty expensive to see some of the older pieces in hallway, and room not updated but I get it. JH
John
2023 年 6 月入住 2 晚
8/10 还可以
Marko
与家人出行
2022年01月1日
满意:客房舒适度,清洁度
Good, but could be better.
Best valets ever. Water flow was poor from all faucets. Couch was uncomfortable. All the staff were super nice.
Marko
2021 年 12 月入住 5 晚
10/10 超赞
真实旅客
与家人出行
2021年12月29日
满意:客房舒适度,清洁度
Great location for skiers.
Great location and had own ski valet. Room was good size. Daily housekeeping great. Toilets could use an upgrade to stronger flushing. Enjoyed free hot tea and coffee at the lobby. Limited equipment at the on-site rental.
真实旅客
2021 年 12 月入住 5 晚
10/10 超赞
Deborah
团体旅客
2021年09月30日
满意:客房舒适度,清洁度
The Franz Klammer lodge was super clean with an on-site concierge to help with anything you could want. The fall colors were spectacular!!
Deborah
2021 年 9 月入住 2 晚
10/10 超赞
真实旅客
2021年09月28日
满意:客房舒适度,清洁度
Awesome location
Great location, and great amenities-truly a great hotel!
真实旅客
2021 年 9 月入住 2 晚
10/10 超赞
Kathy J
2021年09月21日
满意:清洁度、服务设施、住宿条件和设施
We received an upgrade to a 3B/3B residence vs a 2B/2B. Very nice upgrade as we had 7 in our property. The unit was a handicap accessible residence which we did not need but it was very close to the pool and spa which was great!
Only thing I did not like is a patron of the hotel was looking around at facilities and walked through the iron gate to our room. We had the door open for ventilation. He immediately apologized but I would suggest that signs be added to the gates saying "private residence".