第 2 航厦 - 亨弗莱站附近酒店预

“Room was clean, comfortable and the staff exceptional.”

“Clean Sleek Room is big, bathroom is bright & clean . Only A/C system is a little bit noisy ”

“Customer service still have to improve.”

“Everything is good except for not notifying us there is a 24 hours open Gym next to our room. And the noise comes from the Gym is sooo loud since 6am. I called the front desk, and the lady obviously know that the noise will affect the rooms close to the gym. And she was quite nice to promise to send someone to stop it. But never stops actually. And the next day, I went to the front desk, expressing my disappointment about this. She talked about the rights to use the GYM while I talked about……

“We’ll run operations.”

“Please forward this message to front desk. I am so thankful to I believe here name is Ms. Abi for helping me checking in for our family flight next day. We did not want to miss a flight due to time restraint. Mr Phillip was also helpful, while we checked in to our hotel.”

“Free airport shuttle was convenient, driver was personable and professional. Free water bottle on arrival. Bar in lobby. Only negatives were: no power outlet on one side of the bed, outlet on opposite side did not work. Also, door was tricky to lock. Breakfast was just fair. Employees were friendly, dinner recommendation was awesome (Hazelwood Grill - walking distance from hotel).”

“We stayed for 4 days and for 3 of those days the wifi didn’t work the phones didn’t work the TVs didn’t work and you have to use your phone in the lobby or outside. There was no cleaning done past the first day and even when we had no towels I asked for some and was told by a cleaning woman who took the towels to go ask the front desk. When going down to the front no one was present so I just bought some from Walmart.”