Wilmington The Cotton Exchange Hotels

"Everything was wonderful Adam at the front desk was very helpful. The breakfast was great room was clean neat."

"We had to leave the hotel at 3:45 AM for a very early flight, so the shuttle was not available to us. The desk staff did help recommend a taxi service, though, which worked out well."

"Reasonably helpful staff, but my room (corner, river view) had a broken door lock; when I asked to move, I was told there were no equivalent rooms available, so rather than be upgraded, I was put in a cheaper room with no balcony/view/ etc"

"Was there 2 nites. Staff was very nice! But… No housekeeping at all. Needed another towel. Called housekeeping & front desk several times & no one picked up (did get the towels tho, but no beds made, etc). Room HVAC was wonky: either too hot or too cold. TV didn’t work. Bar wasnt open when we wanted to get something. Always seemed like it was closed. "

"Host was very quick to respond. Place was very clean and very well equipped. Great central location."

"Overall a good stay. Some repairs need to be made(wallpaper peeling off, drain didn't drain well, and the sliding door of the bathroom needed some attention). Honestly though the staff was great! The woman who ran the breakfast area was so nice and friendly. The other staff was good too."

"Staff was friendly"

"Awesome location if you are looking for something convenient to downtown. Rooms were perfect with that old Wilmington charm. Host was very responsive and made our stay very relaxing. Emanuela made sure we had everything we needed for our stay. Will definitely put this on our “A” list of places to stay."

"Very nice people"