海牙卡尔顿精选酒店

"We stayed for 2 nights. The front desk staff was very friendly and even let us check in earlier than 3 p.m., saying our room was already prepared — that part was great! However, the room was not clean at all. We could find the previous guests’ hair anywhere, and even a chocolate wrapper they left behind. This is the first time I’ve stayed in a room without boxed tissues, a refrigerator, or even a trash can (or bag) in the bathroom. Very disappointing! After speaking with two front desk staff and one manager, there was still no action taken and no ability to resolve the problem. If you’re planning to book this place, think twice or be mentally prepared. Believe me, you definitely have better options out there!"

"Nice location, only one station from the central station. Friendly staffs, safe and quiet in the room. There are few stairs in the room so it’s not quite convenient for me. Besides, there are few hair on toilet paper upon my check-in arrival. "

"Good"

"nice"

"This hotel is very modern, and the location is excellent. The check-in process was very quick, and the room was very clean. The breakfast was abundant with plenty of choices. The only downside is that the trash was not taken out during cleaning."