Beijing The Imperial College Hotels

"The hotel staff was professional, courteous, and helpful with transport and destination advice. The breakfast buffet offers scrumptious dishes to cater to both Eastern and Western palates. We enjoyed our breakfast during our stay; it gave us a great start to the day and allowed us the flexibility to eat out at local restaurants. And the hotel is within walking distance of a few historical and cultural places, and shopping areas. Just be ready to walk, a lot of walking, which was good and carved up a good appetite for more food."

"Everything was great about the hotel. I wish I got a room with a better location but overall i had a great stay and experience"

"The breakfast was good."

"Hotel is in great location, but is getting dated. Definitely not worth the price asked for the room. Breakfast was ok, but it’s more for Asian customers, if you expect something like in NY - expect a massive disappointment. Customer service was poor - definitely not what you expect from Hyatt. Biggest letdown was how wrong they got everything for my wife’s birthday. Instead of birthday dinner we got a date night package, and when we pointed them at the mistakes nothing was fixed. It’s 2 weeks now that I’m waiting for any response from Hyatt, and hope on receiving any feedback is fading. Overall, they only have the Hyatt name - and nothing else. No service, no customer care. No 5 star standards. Only the shiny outside. Major disappointment. Stay away"

"Breakfast is good. Didn't bisit the spa"

"Very good location. Closed to everything. Room was clean and comfortable. Very helpful and friendly staff."

"Great spot close to everything . It’s in a alley Restaurant downstairs and a local market in 5 minutes walk"

"I liked the breakfast. A lot of options for foreigners. Close to the city center. Also a lot of dining options next to the hotel. "

"This hotel is hard to locate, you have to enter where a Starbucks is and it is across the hall, my only issue with my stay here was finding it. Anna and Mia at the desk were fantastic. The hotel has water, coffee and tea. Beds and baths are very nice. The hotel is on a street that is walkable with subway stations withing a few mins. Absolutely would stay here again."