「Lifts were awkwardly placed. We needed to use the stairs. Noisy. The front desk staff weren’t very helpful. They were not available 24 hours as advertised. I needed to speak to someone overnight. When I went downstairs, there was no-one at the desk. When they were present, they were more focussed on laughing and joking between themselves than on the service of guests.」
「Lifts were awkwardly placed. We needed to use the stairs. Noisy. The front desk staff weren’t very helpful. They were not available 24 hours as advertised. I needed to speak to someone overnight. When I went downstairs, there was no-one at the desk. When they were present, they were more focussed on laughing and joking between themselves than on the service of guests.」
Anne