Lapu-Lapu The Mactan Newtown Hotels

"I stayed in a renovated room with sea view that was excellent. There are other bits that still need some tlc but overall a good experience. The beach and pool area by the water are very pleasant. Plenty of eateries very close by."

"The hotel beach side is lovely. I love the Acqua restaurant. The food is excellent especially the breakfast buffet. It is very clean and the staff and servers were exceptional! They all are friendly and helpful. The staff in the executive lounge were also very hospitable. I cannot say the same for Tides. Tides restaurant during our Feb 14 dinner buffet was not good. The food buffet selection was awful. I see multiple empty or almost empty platters. So there’s not much to eat. We always had to wait for the back kitchen to refill the server platters. Lastly, my only complaint was the laundry charges. I had a one time laundry fill the bag for php 3500. Upon checkout the total laundry php 10323. That’s about $120 USD! I submitted this issue and no one has responded to me. It’s been over 2 weeks since we left for US"

"Great property. Some gaps in Vegetarian food availability and quality. But amazing property in general. "

"Beautiful property with an amazing pool and beachfront area. The service was excellent and they did a great job at accommodating our request for gluten-free breakfast items. There are also some excellent restaurants within easy walking distance to the hotel. And we absolutely loved the 3 PM chocolate hour."

"The room was dirty when we checked in.we had to track down housekeeping just so we could put our stuff down.the room smelled of mold,only one key card work so when I went down and try to return to my room I was stuck on the elevator 10 maybe 15 mins untill a person was getting off at my floor the patio and pool closed at 9 so I was to to leave the patio when I was sitting by myself drinking a beer .just not a good time for me "

"Very clean and enjoyable location with beach and shopping near by "

"The room was fantastic and very well cooled and the staff was very friendly I have no complaints about my stay, I will definitely be using them again."

"The restaurant doesn’t even has 300 "

"Room was so much in disarray and unidentified stains all over the sofa, I had to call and request a room change. They did however change me into a studio from a two bedroom. I am supposed to be getting 2/3 of my pay back, but that has yet to be seen. Every month and weekend there seems to be a festival (loud music) in Mactan Cebu; the bass is so loud it rattles the windows in the condo. I checked out early at 10 pm because this festival on 21 Feb 2026. It was still going at 10:45 pm and slotted to keep going until after 1 am. I’ll never be returning to Mactan Cebu in the near future. Over crowding, long lines, no infrastructure, rat and roach infestation, and the condo at both are in great need of renovations that will never happen. And then the constant bothering of MegaWorld staff trying to pawn these ran down condos off to stupid tourist ignorant to condo real estate. It is gross the amount of branding the MegaWorld has in this town; I’m not going to support anymore billionaires and their schemes; it feels like something is very wrong in this place from when I was here 8 years ago. I will give a two star only because they changed my room."