Lapu-Lapu The Mactan Newtown Hotels

"We had a problem with the room, air con and TV not working so we were moved to a lesser room (late at night) The next day I met with the manager who was absolutely lovely and we were upgraded to a suite for the rest of the stay. Room are fairly basic but considering the price I think it's good value. I will say the pool/beach club that you get access to is pretty lousy and expensive but the hotel pool and gym is quite nice and so is the restaurant, staff are great too"

"Great service -despite being such a big hotel it felt very personal "

"Unbelievable staff!"

"Clean room, great staff and free breakfast."

"The room was serviced twice daily. They staff was "

"Excellent stay at the Reef. We would highly recommend to everyone! And we are thinking of returning in 2 years time to stay again ☺️🏝️"

"we will come back again ..my father wasnt feeling good and the staff was so accommodating their was a nurse that checked my dad at the room and on call doctor we were told that a hospital was nearby and the hotel staff could transport him -place is so beautiful ,food is good ,staff is superb "

"AC DIDNT WORK AT ALL, plumbing issues all days there, contact the homeowner no reply at all. Scam about that they advertised. Need my money back!!"

"The location is convenient, being close to groceries, restaurants, and several tourist spots. However, the condition of the condominium was quite rough. One of the air-conditioning units wasn’t working, and the others were not cooling properly. The internet also didn’t work, and despite contacting the host, no one came to fix it. Additionally, one of the bathrooms seemed to have a leak whenever the shower was used. Communication with the host was difficult—I could only reach out through Expedia, and responses were very limited. The host was kind, but overall communication was challenging."