Independent The Palace of the Lost City hotels

"Huge room, great service and excellent location"

"Check in was quick and seamless. Staff was friendly and very helpful. "

"Excellent service and great place for vacation "

"All of the above "

"Had a wonderful experience here. The facilities are great and the staff went above and beyond to accommodate us. Special shout-out to Ingrid at reception who was fantastic, and TT in the kitchen for the excellent service. Highly recommend!"

"Exceptional Stay at Lush Private Game Lodge! Our stay at Lush was nothing short of incredible! From the moment we arrived, we were warmly welcomed by the amazing staff who made us feel right at home. Their attention to detail, genuine kindness, and personalized service truly set this place apart. The accommodation was absolutely stunning — beautifully designed, spacious, and perfectly blended with nature while still offering every modern comfort. Waking up to the sounds of the bush and relaxing on the private deck with breathtaking views felt like pure bliss. Every element of our stay was thoughtfully curated, from the delicious meals to the seamless safari experiences. The team went above and beyond to make sure our time here was unforgettable."

"The bed was comfortable and the surroundings were very nice, which gave a good first impression. The pool was fine, though it could definitely have been cleaner. Unfortunately, the room itself felt quite dated and the bathroom was not very clean, which took away from the overall comfort. The biggest disappointment came on our checkout day when there was no water at all, making it impossible to shower or even wash up. We had paid extra for a late checkout, but couldn’t use it because of the water issue. The staff were friendly and apologetic, and we were promised an email with a credit note — but we never received it. With a bit of maintenance, better cleaning, and improved communication, this hotel could be so much better. It has potential, but as it stands, it was a frustrating experience overall."

"The stay was great and excellent."

"Absolutely stunning property with the nicest staff. Unforgettable experience"