Baltimore The Phoenix Shot Tower Hotels

"This hotel and customer service here, is just beyond our expectations! We cannot say enough good things about the two people who helped us check-in, to the wonderful bar service to end our night. This hotel has excellent customer service. The rooms were nice, fresh, and clean!!! We only stayed one night, and we wanted to book another honestly!! Definitely will be back! "

"Everything was great. Pleasant experience and everyone was so nice!"

"the room was clean, staff was amazing. the Valet guy Charles was amazing as well. we didn’t use valet but he talked to us every time we came downstairs "

"I was extremely happy with our stay. Room was clean (you have to request cleaning services if needed) which I preferred as we were only there a short stay. Easy access to anything downtown. 15-20 min walk to M&T Bank Stadium and about 10-15 from the Inner Harbor. The hotel itself is on the older side which I loved. As a history buff this was right up my alley looking at the beautiful Art-Deco elements of the front entrance. The ceiling of the lobby is stunning. My next trip I will definetly be planning to stay here again. As someone who rarely takes the time to write a review, this is worth it."

"Great restaurant and bar as well as the room being very unique and comfortable. Shower was also amazing. "

"I think each room is different in this hotel, but I got a lovely room with a little sitting area which was a lovely surprise. Then I found out the included breakfast was a sit down restaurant with amazing food!! So wonderful!! The “Neighborhood Signatures” breakfasts cost a bit extra, but every breakfast I had was delicious and lasted me well through lunch. Highly recommend!!"

"Great room perfect for traveling to a Ravens or O's game."

"Great stay. Nice clean room "

"The entire experience "