Baltimore The Phoenix Shot Tower Hotels

"Check in was terrible "

"My room was clean at check-in, I didn't ask for daily cleaning. The breakfast each morning had healthy options, the breakfast food serving areas were always full of food, the dining area is very roomy and clean, the staff was very friendly and helpful."

"An amazing stay from start to finish! Our room was not ready upon check in and to our surprise we were upgraded to the presidential suite. The unexpected room upgrade truly added to our engagement celebration and made our stay unforgettable. All the staff were very friendly, attentive and made us feel exceptionally welcomed. Definitely would recommend and would stay here again! "

"We chose this hotel due to its proximity to the stadium and aquarium. Unfortunately, after our stay here we felt we paid way too much for what we received. The cost when we booked was $275 for a night. There was a few issues I should note. The first, the elevator was out so a staff member had to ride it down first before you could go up. The second, our room was REALLY hot and we turned the thermostat down but it wouldn’t cool off. We had to open a window and at 2am, there was a very loud beeping that sounded like a truck backing up. This noise went on and off until 8am but because our room was so hot, he had to keep the window open. We were also in a weird corner room with a very ugly view of the HVAC systems where you can constantly hear the drone of it outside. If you end up staying here, make sure you’re not on this side of the hotel. We will not be staying here again. "

"Arrived 2 hours past my arrival checkin time and still had to wait over an hour to get my room. Some folks waited two hours for rooms to be cleaned. "

"Friendly staff, spotless and very comfortable room. Ideal location. "

"This hotel is nothing like the pictures or any comfort inn I’ve ever stayed at. We had to go here after another hotel didn’t work out and it was nothing like we thought it would be. The hotel feels like an old apartment complex. We paid for a king bed but arrived to a queen and no other rooms available. The area felt dangerous and the windows are so thin that we could hear every noisey ambulance and truck that went by all night. And also the loud groups of teenagers gathering and fighting at the subway across the street for hours. The bathroom and showers were unclean. The room had one hand towel in it when we arrived and the bath towels we had to go down and get ended up having stains on them. I just wouldn’t recommend staying here. "

"The location - a short walk to the convention center - was ideal for what I needed, and the lobby was a comfortable place to work."

"The hotel met all my hopes and expectations. It was a little expensive but was perhaps the best value within the price range."