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埃爾蘭喬汽車旅館的評價

2 out of 5
埃爾蘭喬汽車旅館
924 Shoshoni St, Thermopolis, WY

評價

9.0

卓越

10 分評分，優異；641 則評價中有 400 則" "
8 分評分，不錯；641 則評價中有 187 則" "
6 分評分，一般；641 則評價中有 32 則" "
4 分評分，欠佳；641 則評價中有 16 則" "
2 分評分，很差；641 則評價中有 6 則" "

9.4/10 

整潔度

9.6/10 

職員與服務

8.2/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Gregory

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a great spot for our fishing vacation. Clean, large room with two double beds. Staff was very friendly and responsive.
於 2024 年 4 月住了 3 晚

10/10 優異

Raelyn

讚好：整潔度、職員與服務、設施服務和住宿狀況
I am pleased with this place and the owners! Very friendly and accommodating if you need it. Place was clean. Highly recommend!
於 2024 年 4 月住了 3 晚

10/10 優異

Davie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love what the owner has done to this motel! It is awesome!
於 2024 年 4 月住了 1 晚
Tab 於 2024年4月24日的回應
THANK YOU SO MUCH Davie!!! The room you stayed in was the most recent remodel. We had a blast doing it.

10/10 優異

Elizabeth

讚好：整潔度、職員與服務和住宿狀況
Rooms were thoughtfully decorated especially the beds! Very comfortable and great sheets! Highly recommend. Very clean and warm staff💜
於 2024 年 4 月住了 1 晚
Tab 於 2024年4月20日的回應
Thank you so much Elizabeth. It was a pleasure to have met you!

10/10 優異

Amanda

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay at El Rancho last week! The Hit Springs are a short drive away (3 minutes maybe)
於 2024 年 3 月住了 2 晚
Tab 於 2024年4月9日的回應
Amanda,Thanks! We certainly enjoyed having you. Welcome back anytime.

8/10 不錯

Joan

讚好：整潔度、職員與服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
Tab 於 2024年4月9日的回應
Thank you Joan. We would certainly welcome the opportunity to have the chance to make your experience a 5 next time!

8/10 不錯

Randy

讚好：整潔度、職員與服務和住宿狀況
Good choice
於 2024 年 3 月住了 1 晚
Tab 於 2024年3月30日的回應
Fair. Thanks Randy

10/10 優異

Bonnie

讚好：整潔度、職員與服務和住宿狀況
It was very clean. If you are looking for a 5-star...this is not for you. Very Very clean and simple. It was off the main road and very quiet.
於 2024 年 3 月住了 2 晚
Tab 於 2024年3月22日的回應
Bonnie,Thank you so much! We look forward to seeing you again.

8/10 不錯

King

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Older, exterior door motel concept. Building itself looked very nice, dirt/gravel access and parking.
於 2024 年 2 月住了 1 晚
Tab 於 2024年2月28日的回應
Thank you for your observations King!

10/10 優異

Zachary

於 2024 年 2 月住了 3 晚
Tab 於 2024年3月20日的回應
Hey Zack Thanks a Million!! Welcome back anytime!

10/10 優異

Scott

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean, friendly service, and convenient location.
Convenient location, clean room, and great service....Will stay again.
於 2024 年 1 月住了 1 晚
Tab 於 2024年1月31日的回應
Thank you so much for you rating Scott. We look forward to seeing you in the future.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Older motel, very clean! We would definitely stay here again.
於 2024 年 1 月住了 1 晚
Tab 於 2024年1月31日的回應
Thank you so much Robert. We would definitely look forward to you staying with us in the future.

10/10 優異

Adrian

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cute and cozy
Such a cute little Motel! Very cozy , I would definitely stay again
於 2023 年 12 月住了 1 晚
Tab 於 2024年1月17日的回應
Adrian thank you so much!

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tab 於 2024年2月9日的回應
Thank you so much Christopher!

2/10 很差

CINDY

Tab 於 2024年2月9日的回應
Cindy, Taylor? Noticed your stay was way back in November, you stayed in one of our King rooms. I am sorry you did not enjoy your experience here that is not at all what we strive for and honestly do not have many customers at all that aren't satisfied. Please give us another chance to change your mind!

10/10 優異

Sarah

讚好：整潔度、職員與服務、設施服務和住宿狀況
Was super clean & the host was super great!
Tab 於 2024年2月9日的回應
Thank you so much Sarah!

10/10 優異

Logan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
It's nice to support smaller business. The only downside to here is there isn't free breakfast.
於 2023 年 11 月住了 1 晚
Tab 於 2024年1月17日的回應
Logan Thank you so much!

8/10 不錯

Anna

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was good but during our stay we had no curtain for the bathroom window. We were told we would get one but it never came so taking a shower was mildly uncomfortable even if we knew people weren't outside walking past our window.
於 2023 年 9 月住了 2 晚
T for S 於 2023年11月17日的回應
Anna, thank you for your honesty you are 100% correct. I completely dropped the ball. I remember you and your mom and sisters in room 2. My apologies, next time you come to town let me me buy you breakfast.

10/10 優異

Lindsay

讚好：整潔度、職員與服務和住宿狀況
The host was very helpful and friendly. This is a nice family run motel.
於 2023 年 11 月住了 1 晚
Tab 於 2023年11月16日的回應
Thank you so much Lindsay! Hope to see you again next year!

10/10 優異

Sonia

於 2023 年 10 月住了 2 晚
Tab 於 2023年11月27日的回應
Sonia,Thank you so much. It was a pleasure to meet you. I'm glad you enjoyed your adventure in Thermopolis.

2/10 很差

Kyle

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
My stay at this motel was nothing short of a catastrophe. It's astonishing how a place like this can still be in business. As I walked into the front desk, there was nobody in sight to greet me. Ringing the bell became an exercise in futility, and the second bell ring was met with blaring party music – as if they were throwing a bash while guests waited! On my third attempt with the bell, there was still no response. I finally gave in and called the front desk, only to be told by a lady that she was "away right now." The lack of professionalism was infuriating. But the true absurdity came when, without any prior warning or notice about assigned parking, the front desk woman came pounding on my door, loudly yelling that my friend had parked in the wrong spot. How on earth were we supposed to know about assigned parking if nobody bothered to inform us? The cherry on top was when they had the audacity to inform us the next day that we weren't welcomed back. It's as if they take pride in their incompetence and terrible customer service. Avoid this place like the plague. It's a complete disaster, and I wouldn't wish this experience on my worst enemy. Stay away unless you enjoy dealing with unprofessional staff and chaos at every turn.
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月26日的回應
Yes you are correct. You are absolutely not welcome here in the future. Apparently not only are you an extremely rude young lady you struggle with honesty as well. Life is long a superiority complex as large as yours for as young as you are will certainly set you up for failure in the future. You and your friends are not the clientele we strive for.

4/10 欠佳

Alan

讚好：整潔度
不滿：職員與服務
El Rancho
Very basic, thin walls, TV problems, but it was clean.
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月24日的回應
Alan, I apologize again for the T.V. going out. I did offer to give you a 20.00 credit back on room. I'm sorry you and your partner did not have a good experience here. We do strive for that.

10/10 優異

Valerie

讚好：整潔度、職員與服務和住宿狀況
Excellent
於 2023 年 10 月住了 2 晚
Tab 於 2023年10月23日的回應
Thank you so much Valerie!

10/10 優異

LeeAnn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best place to stay in Thermopolis
Cutest little motel ever! Check in was great and very friendly. The premises was clean along with our room. A very homey feeling place. Will definitely stay again!! A+++
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月23日的回應
LeeAnn,Thank you so much for your kind words. It makes my heart happy to know you really enjoyed your stay with us!

10/10 優異

kathleen

讚好：整潔度
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月23日的回應
Kathleen,We are thrilled to know you enjoyed your stay with us welcome back anytime.

8/10 不錯

Rae

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Quiet and very clean motel with easy access to Thermopolis. Had everything we needed, but would suggest updates to the mattresses. Would recommend if you're in the area.
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月23日的回應
Rae,Thank you for your honesty. I went back to look at what room you were in. The mattresses are indeed a bit softer in that room. Next time you come please feel free to let us know that you would like a firmer bed. We can make that happen!

10/10 優異

Bill

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月23日的回應
Bill,Thank you so much!

10/10 優異

Lisa (Bozeman)

讚好：整潔度、職員與服務和住宿狀況
The room was clean! Walls are thin but I was tired so it didn’t matter.
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月23日的回應
Lisa, Thank you for your honesty, please next time if you stay with us let us know, we have insulated the walls between the rooms over the last few years so normal noise levels should not be apparent.

8/10 不錯

Cleone

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月23日的回應
CleoneThank you so much, we would love any feedback that would make your next stay even better!

10/10 優異

Alison

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was such a wonderful place to stay. I was concerned because the outside doesn't look like much. But it was one of the best places that we stayed at! Some wonderful things were that the bed was really comfortable (and I have a bad back) and I loved that we got real coffee cups and not Styrofoam. Overall a wonderful place in a great town to visit.
於 2023 年 9 月住了 1 晚
Tab 於 2023年10月23日的回應
Alison,Thank you for you kind words, we are thrilled that you enjoyed your stay with us.

10/10 優異

Joyce

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice room. Personable staff. Good location.
於 2023 年 10 月住了 1 晚
Tab 於 2023年10月23日的回應
Joyce We are thrilled to know you had such a good experience with us.

10/10 優異

Victoria

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Cute cabin-themed rooms on very well kept property. Mostly anglers staying at the hotel, so it was cool to see them heading out for the day. We stayed one night and checked out the local attractions. As a woman with her young daughter, we felt safe. Parking was right outside our room door. Tabitha at the front office was very friendly at check in. A doe with two fawn even greeted us in the parking lot after we checked in :)
於 2023 年 9 月住了 1 晚
Tab 於 2023年10月23日的回應
Victoria,It was a pleasure to meet you and your daughter. We are thrilled that you enjoyed your stay and the deer, how cool was that, perfect timing for your daughter :)

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tired
It was pretty nice there and the service was awesome! The only thing that we didn't like was the paper thin walls. Up until around 2:00 a.m., this woman in another room cackled well into the night. She laughed and laughed and it sound like a gaggle of geese were in that room. Every time I would almost fall asleep, she would start in again with her VERY LOUD laughing and carrying on. Didn't get much sleep so that was the downside.
於 2023 年 9 月住了 1 晚
Tab 於 2023年10月1日的回應
Tired, That makes me super sad to hear that happened. I wish you would have either called or came and got me. That is not the kind of thing we like to hear. Over the last two years we have ripped out the walls between rooms and insulated them for that very reason. There is one room left we plan to finish this winter. I cant tell what room you stayed in as your post was anonymous but please feel free to call us or send us a message we would like to know what night you were here.We would love you to give us another chance.

8/10 不錯

Gwen

伴侶同遊
讚好：職員與服務和設施服務
Gravel parking lot.
於 2023 年 9 月住了 1 晚
Tab 於 2023年10月1日的回應
Yes Gwen it is indeed a gravel driveway. We are a small country motel...4 out of 5 we must have done something right.

8/10 不錯

clifton (Lake Crystal)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place, clean, easy check-in. Good location if you want some quiet at the end of night, it's at the edge of town with beautiful views of the mountains. The only improvement I can suggest is a new mattress, it's a little saggy. We'll definitely stay again if we're in the area.
於 2023 年 9 月住了 2 晚
Tab 於 2023年10月23日的回應
Thanks Clifton,Please next time you come back let me know you would like a room with a firmer mattress

4/10 欠佳

Debra

多人同遊
不滿：整潔度、設施服務和住宿狀況
Very old building and dirty. Carpets probably have not been cleaned since the beginning of time. Doors to all the rooms are very squeaky. Sink was dirty. Cigarette butts all over the place outside (very nasty). I would not recommend staying here unless you are desperate.
於 2023 年 9 月住了 1 晚
S 於 2023年9月25日的回應
Debra!We are sorry to hear you feel this way. Are you sure you didn't stay somewhere else?! All the doors squeak I must ask as we do not at all allow our guests to open and close every door in the property how you obtained such knowledge. To our possible future clientele, please read our other reviews and feel free to come take a look at our property. Carpets have been replaced in all but 3 rooms and they are cleaned monthly. In addition not a cigarette to be found on our grounds. We are sorry you did not enjoy our place as much as the rest of the population! Please feel free to book elsewhere in the future.

8/10 不錯

Andreas

讚好：整潔度、職員與服務、設施服務和住宿狀況
Bestes Preis- / Leistungsverhältnis. Von außen macht es einen bisschen schäbigen Eindruck, das Zimmer war aber hervorragend. Ansonsten ist das eher umgekehrt.
於 2023 年 9 月住了 1 晚
Tab 於 2023年10月23日的回應
Herr Andreas,Vielen Dank, dass Sie sich entschieden haben, während Ihrer Reise nach Amerika bei uns zu übernachten. Wir freuen uns über das Kompliment für unsere Zimmer.

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A great non-chain motel. Rooms are clean and comfortable and the staff is excellent.
於 2023 年 9 月住了 2 晚
Tab 於 2023年10月2日的回應
Michael. Thanks so much!!

10/10 優異

Janet

讚好：整潔度、職員與服務和住宿狀況
Great friendly welcome, off the road so was peaceful with a nice shared outdoor seating area, as well as indoor table & chairs by the window. Had a look round the local park & springs.
於 2023 年 9 月住了 1 晚
Tab 於 2023年10月2日的回應
Janet,Thank you so much for your kind words.

10/10 優異

melvin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very pleased
於 2023 年 9 月住了 1 晚
Tab 於 2023年9月21日的回應
Thank you so much Melvin. It was a pleasure to meet you. You are welcome back anytime!

10/10 優異

Lee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Tab 於 2023年9月21日的回應
Lee thank you so much for your review. We look forward to doing business with you in the future!

8/10 不錯

BARBARA

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First place I ever stayed at, that had both rear windows in the room UNLOCKED. Very dangerous for a traveling woman. Its a good thing that I always check ALL windows in the room to MAKE SURE THEY'RE LOCKED. The first time I was ever disappointed was at EL Rancho motel.
於 2023 年 9 月住了 1 晚
Susan 於 2023年9月16日的回應
Oops! We live onsite and sleep with our windows open. We do have 0 crime but you as a single travelling woman should always check for safety. Many of our customers do sleep with windows open and we close and lock them when they check out. Thank you for the reminder!

10/10 優異

Steve

於 2023 年 9 月住了 1 晚
Tab 於 2023年11月4日的回應
Thrilled you enjoyed your stay Steve.

10/10 優異

Jessica

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is the second time we stayed here this summer. The rooms are so clean, there is a small garden area with tables and chairs to sit outside and have your coffee in the morning. The rates are very affordable and the beds are comfortable.
於 2023 年 9 月住了 1 晚
Susan 於 2023年9月16日的回應
Thank you! We are so glad that you enjoyed your stay!

10/10 優異

Joachim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Empfehlenswertes Motel in ruhiger Lage
Es war alles sauber und ordentlich, dass einzige was ich bemängeln habe, es waren keine Kleiderhaken vorhanden. Es gab in Zimmer 108 keine Möglichkeit seine eigenen Handtücher zum trocken auf zuhängen. Sehr freundliches Personal.
於 2023 年 9 月住了 2 晚
Tab 於 2023年9月21日的回應
Vielen Dank für Ihre freundlichen Worte und Ihre Ehrlichkeit. Wir erwarten von unseren Gästen, dass sie unser Geschäft verbessern. Zimmer 10 wurde kürzlich renoviert und Sie haben Recht, wir müssen ein paar Haken hinzufügen und werden das auch tun! Es war mir eine Freude, Sie und Ihre Frau kennenzulernen. Viel Glück bei deinen Abenteuern!

10/10 優異

sandra

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great little place
The place is old but well maintained and clean. Person at check-in was kind enough to recommend the mineral baths nearby, she even offered to loan us extra towels. It was awesome!
於 2023 年 9 月住了 1 晚
Tab 於 2023年11月4日的回應
Thank you so much Sandra. Welcome back anytime!

10/10 優異

Tim

讚好：整潔度、職員與服務和住宿狀況
Very pleasantly surprised. Good value for the money. Clean! Lady working the desk was friendly and courteous.
於 2023 年 9 月住了 1 晚
Tab 於 2023年9月7日的回應
Thank you so much Tim. We are thrilled you enjoyed your stay!

8/10 不錯

Rocky L

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
Tab 於 2023年9月7日的回應
Thanks Rocky wish we knew what we could have done to make it a 5 for you!! Maybe next time!

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great family hotel. Wonderful, friendly service.
於 2023 年 8 月住了 1 晚
S 於 2023年9月7日的回應
Thank you!!

10/10 優異

Roger

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice!
Pleasantly surprised! Newly remodled, clean, nice updated decor. Perfect for us and nice open space for our dogs. Front desk check in was easy and lady was kind and welcoming. Would stay there again and highly recommend
於 2023 年 8 月住了 1 晚
S 於 2023年9月7日的回應
Thanks RogerWe appreciate your response. It has been such an experience to refurbish these rooms. So much fun