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"Check in around 11:30om and find my room dirty, unmade bed and garbage in the room. Front desk unfriendly and took a very long time. I was given a suite but front desk did not inform me of that. Very nice suite but wasn’t made aware they upgraded my room for me. "

"Cleanliness of the facility and nearby shopping "

"Parking was not always available also due to snow, the snow in parking lot was not cleared. Hotel had security which was nice. Room was okay bed, sofa, table was clean. Floors were old carpets that needed to be vacuumed especially along the walls where all the dust sits. Microwave needed to be wiped down as there were finger marks everywhere. Door mirror in bathroom was quite disgusting. Tub sink and mirror were clean, but the shower curtain on the inside still had soap or shaving cream on it. Don’t rely on the continental breakfast as there is barely anything there you get cereal, toast, microwavable, bacon. There was no fruit or yogurt."

"Cleanliness is lacking. Appliances in room either didn’t work or no outlet available. Staff were ok. "

"Enjoyed my stay"

"Front desk staff was really good, very accommodating. Rooms were very clean. Breakfast was not great. Hotel also ran out of hot water. Cold shower in the morning."