our stay at Lucerno was beautiful. The grounds are lovely, the staff is so accommodating and friendly and very professional. Our room was comfortable. The music is nice at night. The pool is big. The K tower is right next-door for other options to eat plenty of restaurants, a mall nearby close our clinic everything was perfect.
Byrne
於 2025 年 7 月住了 4 晚
10/10
Todo excelente
PEDRO BRUNO
於 2025 年 7 月住了 1 晚
10/10
Nice and quiet
Jennifer
於 2025 年 7 月住了 1 晚
6/10
Staff is very helpful and the property is safe and clean. The first room we were given wasn’t
Jesus
於 2025 年 7 月住了 2 晚
10/10
Nice
oscar
於 2025 年 4 月住了 1 晚
10/10
La tienen muy bien, el mantenimiento es bueno.
Rafael Ceja
於 2025 年 7 月住了 1 晚
10/10
Everybody was very helpful and friendly
Nancy
於 2025 年 7 月住了 2 晚
10/10
Todo está muy bien lo único que me cargaron algunas cosas de más y el depósito de 100 dólares que me lo regresaban en 24 horas
Claudio
於 2025 年 7 月住了 2 晚
10/10
I love it first time staying here.
Will be coming back.
Evelyn
於 2025 年 7 月住了 1 晚
10/10
Very nice
Chris
於 2025 年 4 月住了 2 晚
6/10
The air conditioning did not work and they moved us to another room and it was the same we waited over an hour to get moved. The staff was ok at best. I stayed at Lucerna in Mexicali and it was great and great staff!
hector
於 2025 年 6 月住了 2 晚
10/10
Josefina
於 2025 年 6 月住了 1 晚
8/10
Diana
於 2025 年 6 月住了 1 晚
8/10
They tried their best but they did not keep their promise to have a refrigerator in the room for my daughter‘s medication. They promised three times and it never happened. They did finally give me a big bucket of ice to place her insulin and other medications that needed to be refrigerated. When we arrived, the woman at the front desk rather, impolitely informed me that we would not be having a refrigerator or microwave in our room as promised. However, the rest of the staff was extremely polite and cordial. Overall, I enjoyed my stay and they treated my daughter well after her surgery. The price for our two rooms was very good. I will definitely stay at this hotel again when I am in Mexico. I’m sure during my next stay if I require, they will make sure I will have a refrigerator and possibly a microwave. if I encounter the same young woman again, I will ask for someone else to help me. You’ll know who she is when you meet her.
Rita
於 2025 年 6 月住了 2 晚
8/10
I love their food, location is Very convenient and safe
Nancy
於 2025 年 6 月住了 1 晚
10/10
Great experience
Sergio
於 2025 年 6 月住了 1 晚
10/10
Great place. Staff very helpful and speaks English very well!
David
於 2025 年 6 月住了 7 晚
10/10
Alen marlon
於 2025 年 6 月住了 1 晚
10/10
Kleys
於 2025 年 6 月住了 1 晚
10/10
Delia
於 2025 年 6 月住了 3 晚
8/10
Safe area friendly staff roof top sushi bar delicious food
Elva
於 2025 年 6 月住了 1 晚
6/10
El hotel está bien mantenido y bonito, pero podría mejorar sus camas, el colchón estaba notablemente duro y viejo, otra idea sería una cancha de pickleball o pádel para ofrecer algo más que piscina. En general buena experiencia.