I reserved a studio cabin "with kitchenette." Assuming they knew the definition of a kitchenette, I was expecting a small stove, small oven, and small sink. Nope. Just your standard microwave, tiny frig, and coffeepot. They're website refers to it as a "two-bedroom studio," so they are clearly unaware that words have actual meanings.
Getting to and from the cabin was treacherous. Photos online show a small deck with safe steps. Now it's just steep, narrow, bare concrete steps with no landing at the door and no handrails. It's a miracle I didn't fall. When we spoke to the manager(?) she said they were aware of the danger and were "working on it."