行政雙床房, 非吸煙房, 轉角 (Executive, with Guest Lounge Access) | 高級寢具、迷你吧、房內夾萬、書桌

東京芝賽萊斯廷酒店的評價

4 out of 5
東京芝賽萊斯廷酒店
3-23-1 Shiba, Minato-ku, Tokyo, Tokyo-to

評價

9.2

卓越

10 分評分,優異;1000 則評價中有 682 則" "
8 分評分,不錯;1000 則評價中有 253 則" "
6 分評分,一般;1000 則評價中有 43 則" "
4 分評分,欠佳;1000 則評價中有 18 則" "
2 分評分,很差;1000 則評價中有 4 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

6/10 一般

Yang Miney

家人同遊
讚好:設施服務
I can only give a 3 on laundry service. There is no laundry service on Sunday. No one told me until I check in. They pick laundry every morning only if you call extension number before 10am. One morning when I call, one staff come to my room and picked up the laundry . Two minutes later another staff come to my room asking my laundry bag. This is a little bit scary because I feels like I gave my laundry to wrong person. The staff here are all very nice. But their
於 2024 年 3 月住了 3 晚
Front Office Manager 於 2024年4月7日的回應
First of all, thank you very much for having stayed with us. I want to extend my sincerest apologies for the negative experience that you had with our laundry service.We recently chnaged our laundry factory and they are closed on Sundays and holidays. We are sorry for the inconvenience it caused. We also would like to apologize for visiting your room twice for laundry pickup. We are sorry for making you feel scared. I want to thank you for bringing this issue to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. Once again, thank you very much for you for kind feedback. Sincerely,

10/10 優異

Kam Ho

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location. Thank you very much for housekeeping staff for daily cleaning the room at a very high standard. Front office staff also professional and provide excellent service.
於 2023 年 12 月住了 4 晚
Front Office Manager. 於 2023年12月8日的回應
Thank you very much for your wonderful comment and we are very glad that you enjoyed having stayed at Hotel the Celestine Tokyo Shiba. We are committed to delivering excellence in hospitality and we are very happy that you were able to leave with the good impression. Providing excellent service for our guests is our staffs’ great pleasure. We would like to welcome you at Celestine Hotel in near future.Sincerely, Front Office Manager.

10/10 優異

HUl WEN

於 2023 年 11 月住了 6 晚
Front Office Manager 於 2023年12月17日的回應
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our customers are our encouragement every day. If there is an opportunity, we would like you to visit us again for a moment of relaxation. We look forward to seeing you soon.Sincerely,

10/10 優異

Ric

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast very tasty
於 2023 年 8 月住了 3 晚
Front Office Manager 於 2023年8月16日的回應
First of all, may we express our gratitude for the comment and we are also very pleased that you were satisfied with your stay at Celestine Hotel. It is an honor to receive 5 points from you. And we are also very happy to hear that our breakfast was satisfactory for you.If your travels bring you to Tokyo in the future we hope you stay with us again!Sincerely, Front Office Manager.

10/10 優異

HUNG-TA

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good service
於 2023 年 8 月住了 6 晚
Front Office Manager 於 2023年8月10日的回應
Thank you very much for having stayed at The Celestine Tokyo Shiba and we express our gratitude for the kind feedback.We are very much looking forward to welcoming you back on your future travels to Tokyo.

10/10 優異

shu fang

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We’ve been to Tokyo many times with child. And this one is really convenient, there are several Tokyo metro lines & JR nearby with 5-10 minutes walking. And it only takes around 30 minutes to Haneda Airport. We’ve booked for room type of Superior Twin, the room space is big enough for 2 big luggage to be opened and plus one troller. The toilet is also spacious. And 24hrs guest Lounge with free coffee and snacks is also very convenient and considerate! The staff are polite and kind, we’ll definitely recommend to others and choose to stay again with Celestine.
於 2023 年 6 月住了 7 晚
Front Office Manager 於 2023年7月3日的回應
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 10 points about your recent stay. We are very much delighted to hear that nothing disappointed you.It is our goal to satisfy our guests in every aspect and to present them unforgettable memories in Tokyo.Therefore, your rating and comment is the best reward for us. All staff appreciate your kind rating. Please give us a visit again. We look forward to welcoming you with all our hearts.Sincerely,

8/10 不錯

CHING-CHIEN

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 3 晚
Front Office Manager 於 2023年5月27日的回應
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We also appreciate for your kind rating.We constantly strive to serve our guests better. If you have any opinions or suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 優異

Jeremy

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
該有的都有,也都標準,值得推薦。ps.14樓很棒,,
於 2023 年 3 月住了 6 晚
Front Office Manager 於 2023年4月2日的回應
We would like to take this opportunity to express our gratitude for having stayed with us.Your kind rating encourages us very much. We are delighted to hear that you enjoyed our lounge on 14th floor. There is a coffee machine for 24 hours, orange juice from 7am to 10pm.We also serve free alcohol from 5pm to 7pm, dry snacks from 5pm to 9pm, and Danish bread from 8pm to 9pm. We receive many good reviews about the lounge, also from those who work or study there. Once again, we appreciate your review. We truly hope to have the opportunity to welcome you back. Sincerely,

10/10 優異

James

於 2023 年 2 月住了 1 晚
Front Office Manager 於 2023年2月4日的回應
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our customers are our encouragement every day. If there is an opportunity, we would like you to visit us again for a moment of relaxation. We look forward to seeing you soon.Sincerely, Front Office Manager

8/10 不錯

Kwok Ying

讚好:職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 4 晚
Front Office Manager 於 2022年11月24日的回應
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We are very happy to receive a high rating from you. We constantly strive to serve our guests better. If you have any opinions or suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 優異

Suh Wah

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
超正,起身又睇到小小日出😍
於 2020 年 1 月住了 6 晚

8/10 不錯

LONG HIN MIKEY

多人同遊
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
酒店附近沒有餐廳
於 2020 年 1 月住了 2 晚
Front Office Manager 於 2020年2月11日的回應
Thank you very much for your stay at The Celestine Tokyo Shiba. We also appreciate your kind rating. There are restaurants area near our hotel and restaurant map is available at lobby/reception. Again, we sincerely appreciate your feedback and we look forward to welcoming you to again in near future. Sincerely, Front Office Manager

10/10 優異

Cheuk Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
推薦自駕遊朋友
早晨好味!泊車方便!服務很細心
於 2020 年 1 月住了 2 晚
Front Office Manager 於 2020年1月29日的回應
Thank you very much for having stayed at The Celestine Tokyo Shiba and taking your time to write your lovery comment. It is our great pleasure that you enjoyed the stay here. Celestine Hotel is committed to delivering excellence in hospitality and we are very happy that you were able to leave that impression. Once again, we sincerery appreciate that your feedback and we look forward to welcoming you to The Celestine Tokyo Shiba again in near future. Sincerely, Front Office manager

8/10 不錯

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
Excellent service
The room is comfortable with reasonable room size. There was some unpleasant smell from the bathroom maybe due to an old plumb, counter action had been made by the staff quickly. Overall the stay experience was nice, the experience will be better if the plumb can be renovated in the near future.
於 2019 年 12 月住了 3 晚
Front Office Manager 於 2020年1月7日的回應
We are grateful that you have taken your time to write a review of your recent stay at The Celestine Tokyo Shiba.We are very happy that you enjoyed your stay with us. In terms of old plumb, we appologize for the unplesant smell. Your comment regarding the plumb has been passed up to our management team. Thank you again and we hope to welcome you back here at The Celestine Tokyo Shiba in the near future. Sincerely, Front Office Manager

10/10 優異

Chenghsiao

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
The space is roomy compared with other Japanese hotels, got slick service as expected in Japanese style. The lounge in 14th floor is plus when you want to work or take some soft drinks, and coffee. You can take limo-bus in the morning time by about 2 hours to Narita, kind of convenient when you have heavy and more luggages.
於 2019 年 12 月住了 6 晚
Front Office Manager 於 2019年12月19日的回應
Thank you very much for choosing The Celestine Tokyo Shiba,and leaving us very wonderful comment. We are doing our best to make our guests’ stay comfortable as possible as we can. It is very great that you enjoyed our guest lounge on 14th floor. The lounge has been getting high ratings from our guests. Once again, We sincerely appreciate the comment you provided us. We truly hope to have the opportunity to welcome you back. Sincerely, Front Office Manager

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
良好的服務,舒適的空間。
於 2019 年 10 月住了 2 晚
Front Office manager 於 2019年11月6日的回應
Thank you very much for having stayed at The Celestine Tokyo Shiba and taking your time to writing your comment. It is our great pleasure that you enjoyed the stay here. Celestine Hotel is committed to delivering excellence in hospitality and we are very happy that you were able to leave that impression. Once again, we sincerely appreciate the comment you gave us. We look forward to welcoming you to The Celestine Tokyo Shiba again in near future. Sincerely, Front Office Manager

10/10 優異

Joan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很舒適的飯店
我住的房間看到晴空塔,景觀一流!酒店員工能作簡單英文溝通,而且也十分有禮貌。房間面積比一般東京住宿大一點,整個行李箱打開後還有空間走動。最近的地鐵站也只是五分鐘的路程,24小時超級市場也只是行大約10分鐘!整體住宿十分滿意,有機會會再入住。
於 2019 年 7 月住了 2 晚
Front Office Manager 於 2019年7月26日的回應
First of all, we would like to take this oppotunity to thank you for having stayed at Hotel the Celestine Tokyo Shiba and taking your time to write your comments. It is our great pleasure that you enjoyed the stay with nice view from your room. Hotel the Celestine Tokyo Shiba is committed to delivering excellence in hospitality and we are very pleased that you were satisfied with our staff. As you mentioned, there is metro in walkdistance around 3-5min and there are some supermarkets nearby. There is also big supermarket near JR Tamachi station. Once again, we sincerely appreciate that your feedback and we look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near furture. Sincerely, Front Office Manager

10/10 優異

Shyue Koong

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice and considerate service貼心的服務!
於 2019 年 7 月住了 4 晚
Front Office Manager 於 2019年7月25日的回應
Thank you ver much for having stayed at Hotel the Celestine Tokyo Shiba and taking your time to write such a lovely comment. It is our great pleasure that you enjoyed the stay. Celestine Hotel is committed to derivering excellence hospitality and we are very happy that you were able to leave that impression. Again, we sincerely appreciate your feedback and we look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near future. Sincerely, Front Office Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Pleasant stay
We enjoyed the stay at The Celestine Tokyo Shiba. Room is spacious and clean. Breakfast is good. Staff is friendly and helped us to arrange a taxi to train station. We will recommend friends to stay here.
於 2019 年 7 月住了 1 晚
Front Office manager 於 2019年7月22日的回應
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and taking your time to write your lovery comments. It is our great pleasure that you enjoyed the stay here. Celestine Hotel is committed to delivering excellence in hospitality and we are very happy that you were able to leave that impression. We are also very glad that you enjoyed our buffet stye breakfast,too. We have a pride to consider our guests. Again, we sincerely appreciate your feedback and we look forward to welcoming you to Hotel the Celestine Toyo Shiba, again in near future. Sincerely, Front Office Manager

8/10 不錯

真實旅客

讚好:職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 3 晚
Front Office Manager 於 2019年7月4日的回應
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your kind rating. We look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near future. Sincerely, Front Office Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 2 晚
Front Office Manager 於 2019年6月19日的回應
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your kind rating. We look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near future. Front Office Manager

10/10 優異

真實旅客

於 2019 年 5 月住了 3 晚
宿泊支配人 於 2019年5月30日的回應
この度はホテルザセレスティン東京芝にご宿泊賜り、誠にありがとうございます。次回のご来館をスタッフ一同、心よりお待ち申し上げております。 宿泊支配人

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚
Front Office Manager 於 2019年5月21日的回應
Thank you very much for staying at Hotel the Celestine Tokyo Shiba. We would like to express our gratitude regarding the very positive rate you gave to us. We are happy to know that you had a pleasant stay with us and were able to fully relax in our facility. It would be a pleasure if we could serve you again on your next trip to Tokyo. Sincerely, Front Office Manager Hotel the Celestine Tokyo Shiba

10/10 優異

Pei-Chien

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 5 晚
Hotel The Celestine Tokyo Shiba 於 2019年4月7日的回應
Thank you very much for staying at Hotel the Celestine Tokyo Shiba. We would like to express our gratitude regarding the very positive rate you gave to us. We are happy that you had a pleasant stay with us and enjoyed our location nearby Shiba Park and its temple. We do hope this trip will remain a good memory and we will be looking forward to serving you again on your next trip to Tokyo. Sincerely, Front Office Manager

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務和住宿狀況
房間地方寬躺 價格合理 雖位置不在旺區 但很寧靜 亦鄰近地鐵站 交通亦算方便 附近亦有居酒居 小型超巿 便利店等
於 2019 年 3 月住了 5 晚
Front Office Manager 於 2019年3月22日的回應
Thank you very much for staying with us at Hotel The Celestine Tokyo Shiba. We appreciate your kind words during you stay with us. As you mentioned,although we are in a quite business district, we are located not too far from the central area and we are happy to hear you were able to enjoy the various places in Tokyo. If we may we would like you to visit us back again. Sincerely yours,

8/10 不錯

sanfu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 2 晚
Front Office Manager 於 2019年2月20日的回應
Thank you very much for staying at Hotel the Celestine Tokyo Shiba. We would like to express our gratitude regarding the positive rate you gave to us. We are happy that you had a pleasant stay with us and we do hope to serve you again on your next trip to Tokyo. Sincerely, Front Office Manager Hotel the Celestine Tokyo Shiba

8/10 不錯

Tracy

讚好:整潔度和職員與服務
Small room, Good SPA
Room is small, on checkin no notice that my room cannot see Tower. But SPA is very good, they have Japanese and English service.
於 2019 年 2 月住了 3 晚
Front Office Manager 於 2019年2月15日的回應
Thank you for staying at Hotel the Celestine Tokyo Shiba and thank you for giving us such a positive rate. We are glad to read that you had a pleasant stay with us and especially enjoyed the Spa Amustas and its service in English and Japanese language. However, we are sorry to hear that we didn' meet your expectations in terms of room size. Also, based on demand upon reservation and depending on the room type, the Tokyo tower is only visible from certain rooms. We apologize if this information didn't reach you well. We do thank you for letting us know about your feeling in order to make immediate improvement of our quality of service. We will be looking forward to welcoming you again on your next trip to Tokyo. Sincerely, Front Office Manager Hotel the Celestine Tokyo Shiba

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離地鐵三田站很方便,也較少人潮!但如果要去其他景點,要考慮轉乘其他地鐵的交通時間。
於 2018 年 12 月住了 2 晚
Front Office Manager 於 2019年1月4日的回應
Thank you so much for choosing Hotel the Celestine Tokyo Shiba. We are very happy to receive such a high rate from you, letting us know that you had a pleasant stay with us. Indeed, our hotel is located nearby Mita station, which is really convenient for travelers to reach us from Narita and Haneda airport using only one train. However, as you mentioned, apart of JR station, 10min away from us, using the subway requires to transfer at least one time to reach the main tourism spots of Tokyo. We do hope this didn't harm your stay too much and we will be looking forward to welcoming you again on your next trip to Tokyo. Sincerely, Front Office Manager Hotel the Celestine Tokyo Shiba

10/10 優異

Marshall

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, upscale quiet neighborhood, close to subway, restaurants. Great guest services, rooms were great of excellent quality, best toiletries, bed was great, loved the patios and the lounge.
於 2024 年 5 月住了 3 晚

10/10 優異

June

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
There was everything we needed at the hotel and train stations were nearby. There were plenty of restaurants within walking distance but only a few had English translations for the food. The evening drinks on the 14th floor could have provided a few more nibbles to compliment the wine. Overall a very good hotel with good service.
於 2024 年 5 月住了 5 晚

8/10 不錯

Noe

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great location. Very comfortable.
於 2024 年 4 月住了 19 晚
Front Office Manager. 於 2024年5月21日的回應
First of all we would like to thank you very much for taking the time to review your recent stay at Hotel the Celestine Tokyo Shiba. We are very happy to hear that staying in Hotel the Celestine Tokyo Shiba made your trip in Japan wonderful. We are located in a very quiet area, so you can be relaxed in the night without any loud noises in this area. Again, all of us are so grateful to receive this very great comment from you, and we will put our effort to keep our high service quality continually.We look forward to the opportunity of welcoming you again.Sincerely,

10/10 優異

Alberto (Chicago)

讚好:整潔度、職員與服務和住宿狀況
Ok
於 2024 年 5 月住了 4 晚
Front Office Manager. 於 2024年5月21日的回應
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 5 points about your stay. We are very much delighted to hear that there was almost nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

10/10 優異

Steven

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A great spot if you are in Tokyo for a few days. The hotel is in a quiet business area not too far from the Tokyo Tower. The staff is very helpful and we enjoyed the lounge for drinks both nights. Our standard double room was rather small, but the bed and bathroom area were great. Its about a 10 minute walk to the nearest subway line.
於 2024 年 5 月住了 2 晚
Front Office Manager 於 2024年5月18日的回應
Thank you for having stayed at The Celestine Tokyo Shiba and writing a kind review about us. We are delighted that you had a memorable stay at The Celestine Tokyo Shiba. The Celestine Tokyo Shiba is conveniently located near the Tokyo Tower. In the heart of the metropolitan area, there are countless historic attractions and sightseeing spots. Once again, we sincerely appreciate the comment you gave us. We hope to welcome you back to The Celestine Tokyo Shiba.

8/10 不錯

Shigehiro

讚好:整潔度
於 2024 年 4 月住了 2 晚
宿泊支配人 於 2024年5月8日的回應
この度は数あるホテルの中からホテル ザ セレスティン東京芝をお選びいただき、誠にありがとうございます。クチコミに高い評価を賜りましたことに、大変ありがたく存じます。次回もホテル ザ セレスティン東京芝へお迎えできますことをスタッフ一同心よりお待ち申し上げております。

10/10 優異

TAKESHI

讚好:整潔度、職員與服務、設施服務和住宿狀況
大変良かったです!
於 2024 年 5 月住了 2 晚
宿泊支配人 於 2024年5月5日的回應
この度はホテル ザ セレスティン東京芝にご宿泊賜り、心より御礼申し上げます。数あるホテルの中から私共をお選びくださり誠にありがとうございました。この度のご滞在にご満足頂けましたご様子に、私共も大変嬉しく存じます。ご来館くださる皆様にご満足頂き、再び訪れたいと感じて頂ける場所でいられますよう、今後ともスタッフ一同努めて参ります。また機会がございましたら、ぜひお寛ぎのひと時を過ごされにホテルザセレスティン東京芝へお越し下さいますよう、スタッフ一同次回のご来館を心よりお待ち申し上げております。

8/10 不錯

Sean

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
*2024 First Impressions* Overall Hotel Rating: ■ General Hotel Appearance: [Rating: ☆☆☆☆ (4.0)] □ Note: Both exterior and interior designs of the hotel is very beautiful. Oozes luxury and comfort. Hotel Lobby looks great, especially with the Hotel Cafe being right across. The lighting of the hotel is alright. Both the Hotel Open Space Guest Living Room and Hotel Breakfast Buffet is fantastic (Would book again for their Breakfast Buffet. Whoever the chef (Or chefs) are. God damn! Thank you for everything!. Unfortunately, due to time, we couldn't do the Hotel Spa, so can't give a quick opinion on it.)) ■ (Superior Queen) Room & Bathroom Appearance: [Rating: ☆☆☆ (3.7)] □ Cleaniness - [Rating: ☆☆☆☆ (4.0)] □ Amenities - [Rating: ☆☆☆ (3.5)] □ Room Size - Note: Small (possibly tight), but doable for 2 people. However, the overall window view, amenities, cleaniness, and daily housekeeping services makes it up. (Great to be in if you are always on the go due to packed itinerary and/or secure luggage purposes. Also to note, no microwaves available in the room.) ■ Quality Management & Housekeeping Service: [Rating: ☆☆☆☆ (4.5)] □ Note: The Lobby Staff and Crew were very friendly and informative. A very special thanks to the Housekeeping Staff for their daily work and service. And also a very special thanks to the Breakfast Chefs, Cooks, and Server Staffs. Thank you guys for taking care of us during our stay! Love from Guam ♡!
於 2024 年 4 月住了 8 晚
Front Office Manager 於 2024年5月5日的回應
First of all may we express our gratitude for having stayed at Celestine Hotel and providing us with feedback. I am happy to read that you liked our well-maintained property, amazing service and relished the breakfast we served. We provide our guests with quality breakfast, and it is happy for us to see them starting a nice day with our breakfast at La Pelouse Tokyo. As well, I am delight to hear about your mentioning our housekeeping service. All of our staff including housekeepers are committed to making your stay with us as comfortable as possible.There is no microwave in the room, but we have a microwave at the front desk. If you bring your food to the front desk, we will warm it for you. Again, we appreciate for taking your time to review regarding your recent staying with us at Hotel the Celestine Tokyo Shiba.If your journey brings you to Tokyo again, please visit us again. All staff look forward to welcoming you again in the near future.Thank you very much.Sincerely,

10/10 優異

Hollyjoy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Front Office Manager 於 2024年5月1日的回應
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 優異

Mang Che Kathy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Quiet and nice place, it’s great to have a free happy hour bar every evening. I will visit the hotel next time.
於 2024 年 2 月住了 2 晚
Front Office Manager 於 2024年4月27日的回應
Thank you very much for choosing Hotel The Celestine Tokyo Shiba from among many hotels.We are very glad to hear that you enjoyed your stay at our hotel and we are all relieved to hear your kind words.We are delighted to hear that you enjoyed the complimentary evening beverage service in our guest lounge.We are also pleased to know that the patio offers different plants and views depending on the season and weather, so we hope you will experience a different atmosphere when you stay with us in the future.We look forward to welcoming you again next time.If there is anything we can do to help you, please do not hesitate to contact us.Sincerely,

10/10 優異

Enver

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice place near subway and convenience stalls
於 2024 年 1 月住了 7 晚
Front Office Manager 於 2024年4月23日的回應
We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We are very happy to hear that your stay at Hotel the Celestine Tokyo Shiba was satisfactory for you. As you said, we have easy access to 4 subway stations. We are pleased that you found our public transportation access helpful.If your travels bring you to Tokyo in the future we hope you stay with us again!Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and also for your kind comment. Sincerely,

10/10 優異

Pieter

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2024 年 4 月住了 4 晚
Front Office Manager 於 2024年4月23日的回應
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 5 points about your stay. We are very much delighted to hear that there was almost nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

8/10 不錯

Alvina

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Front Office Manager 於 2024年4月23日的回應
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We are very happy to receive 4stars from you. We constantly strive to serve our guests better. If you have any opinions or suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 優異

Alvina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was very clean and conveniently located. Our room was pretty small but well equipped. Overall it was a great experience to stay in Celestine.
於 2024 年 2 月住了 1 晚
Front Office Manager 於 2024年4月21日的回應
First of all, thank you very much for having chosen The Celestine Tokyo Shiba as your accommodation in Tokyo.We express our gratitude for the feedback and we are also very pleased that you were impressed with our facilities.We look forward to welcoming you back to The Celestine Tokyo Shiba, hopefully soon in the near future.Sincerely,

6/10 一般

Adam

伴侶同遊
Looks super nice from the lobby, but rooms are tiny and not that nice.
於 2024 年 4 月住了 3 晚
Fornt Office Manager 於 2024年4月19日的回應
Thank you very much for choosing The Celestine Tokyo Shiba and sharing your experience during your stay at our hotel. We are very sorry to hear that the room you stayed did not meet your expectation. We have several room types and hope the other bigger room suite your expectation. If you have need any assistance about the room, our staffs are happy to solve the issue.Again, we sincerely appreciate your feedback and we look forward to welcoming you to The Celestine Tokyo Shiba again in near future.Sincerely

10/10 優異

Stephanie Jennel

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My bestfriend and I stayed at this hotel and it’s 10/10. I would recommend this to every and any one! Super friendly staff. It’s convenient to walk to places. It’s so clean. We loved our stay and cannot wait to go back
於 2024 年 4 月住了 4 晚
Front Office Manager 於 2024年4月19日的回應
Thank you very much for your stay at The Celestine Tokyo Shiba. Firstly may we thank you for the feedback you gave us and we are also very pleased that you were impressed with our atmosphere. Hotel the Celestine Tokyo Shiba is committed to delivering excellence in hospitality and we are very happy that you were able to leave with that impression. Our staff takes great pride in consistently offering an exceptional experience to our guests. We look forward to welcoming you to The Celestine Tokyo Shiba in the near future.Sincerly,

10/10 優異

Reinaldo (San Francisco)

讚好:整潔度、職員與服務、設施服務和住宿狀況
I will come back again. Celestine is awesome
於 2024 年 4 月住了 6 晚
Front Office Manager 於 2024年4月16日的回應
Greetings from Hotel the Celestine Tokyo Shiba. Thank you for having stayed with us, and taking time out to share your experience on this social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Hotel the Celestine Tokyo Shiba.Sincerely,

8/10 不錯

Gemma

讚好:整潔度、職員與服務和住宿狀況
It was good for places on the mita line but a little out of the way. They also had no provision for allergy friendly bedding and gave me one strange pillow and a blanket. I don’t think it was very good value
於 2024 年 4 月住了 1 晚
Front Office Manager 於 2024年4月16日的回應
Thank you very much for having stayed at the The Celestine Tokyo Shiba. We are very sorry to hear that the pillow and a blanket did not meet your expectation. We are keenly aware that we need to re-examine the issue of not being prepared to accommodate those with feather allergies. Your comments are taken very seriously, and will follow up in order to ensure we provide our guests with a more comfortable stay. Again we sincerely appreciate the comment you gave us. If we may, we look forward to the opportunity of welcoming you back to The Celestine Tokyo Shiba in the near future. Sincerely,

10/10 優異

Katerina C

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Front Office Manager 於 2024年4月16日的回應
First of all, may we express our gratitude for the rating you gave us.We are dedicating ourselves to providing excellent memory for our guests.Therefore, we are very delighted to see your high rating for us.We are looking forward to welcoming you again in the near future.Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

6/10 一般

Lee

家人同遊
讚好:整潔度、職員與服務和設施服務
Great service. Nice lounge on 14th floor. Hotel is a bit dated, needs to be renewed with USB ports etc
於 2024 年 4 月住了 2 晚
Front Office Manager 於 2024年4月13日的回應
We would like to take this opportunity to express our gratitude for having stayed with us.Your kind rating encourages us very much. We are delighted to hear that you enjoyed our lounge on 14th floor. There is a coffee machine for 24 hours, apple juice from 7am to 10pm.We also serve free alcohol from 5pm to 8pm, dry snacks from 5pm to 9pm, and Danish bread from 8pm to 9pm. We receive many good reviews about the lounge, also from those who work or study there. Regarding our facility, we will put more effort to do proper maintenance. We appreciate your suggestion about USB ports. We value your feedback, and we will put it into our consideration for the possible improvement in the future.If your journey brings you back to Tokyo, please visit us again. Once again, thank you very much for you for kind feedback. Sincerely,

6/10 一般

June

伴侶同遊
讚好:職員與服務
Staff were excellent. The property seemed a little outdated. Dining was a little further out than expected.
於 2024 年 3 月住了 5 晚
Front Office Manager 於 2024年4月13日的回應
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We are happy to receive feedbacks from you. We are sorry that our property and dining were not able to meet your expectation.We constantly strive to serve our guests better, soif you have any suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 優異

Johann

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Office Manager 於 2024年4月10日的回應
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,