I can only give a 3 on laundry service. There is no laundry service on Sunday. No one told me until I check in. They pick laundry every morning only if you call extension number before 10am. One morning when I call, one staff come to my room and picked up the laundry . Two minutes later another staff come to my room asking my laundry bag. This is a little bit scary because I feels like I gave my laundry to wrong person. The staff here are all very nice. But their
Yang Miney
於 2024 年 3 月住了 3 晚
10/10 優異
真實旅客
2024年3月6日
真實旅客
於 2024 年 3 月住了 3 晚
10/10 優異
Kam Ho
2023年12月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location. Thank you very much for housekeeping staff for daily cleaning the room at a very high standard. Front office staff also professional and provide excellent service.
Kam Ho
於 2023 年 12 月住了 4 晚
10/10 優異
HUl WEN
2023年11月27日
HUl WEN
於 2023 年 11 月住了 6 晚
10/10 優異
Ric
親子同遊
2023年8月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Breakfast very tasty
Ric
於 2023 年 8 月住了 3 晚
10/10 優異
HUNG-TA
伴侶同遊
2023年8月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good service
HUNG-TA
於 2023 年 8 月住了 6 晚
10/10 優異
shu fang
家人同遊
2023年7月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We’ve been to Tokyo many times with child. And this one is really convenient, there are several Tokyo metro lines & JR nearby with 5-10 minutes walking. And it only takes around 30 minutes to Haneda Airport.
We’ve booked for room type of Superior Twin, the room space is big enough for 2 big luggage to be opened and plus one troller. The toilet is also spacious.
And 24hrs guest Lounge with free coffee and snacks is also very convenient and considerate! The staff are polite and kind, we’ll definitely recommend to others and choose to stay again with Celestine.
shu fang
於 2023 年 6 月住了 7 晚
8/10 不錯
CHING-CHIEN
家人同遊
2023年5月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHING-CHIEN
於 2023 年 5 月住了 3 晚
10/10 優異
Jeremy
家人同遊, 多人同遊
2023年3月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
該有的都有,也都標準,值得推薦。ps.14樓很棒,,
Jeremy
於 2023 年 3 月住了 6 晚
10/10 優異
James
2023年2月2日
James
於 2023 年 2 月住了 1 晚
8/10 不錯
Kwok Ying
2022年11月15日
讚好:職員與服務、住宿狀況和客房舒適度
Kwok Ying
於 2022 年 11 月住了 4 晚
10/10 優異
Suh Wah
多人同遊
2020年6月24日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
超正,起身又睇到小小日出😍
Suh Wah
於 2020 年 1 月住了 6 晚
8/10 不錯
LONG HIN MIKEY
多人同遊
2020年1月23日
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
酒店附近沒有餐廳
LONG HIN MIKEY
於 2020 年 1 月住了 2 晚
10/10 優異
Cheuk Ling
2020年1月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
推薦自駕遊朋友
早晨好味!泊車方便!服務很細心
Cheuk Ling
於 2020 年 1 月住了 2 晚
8/10 不錯
真實旅客
2019年12月26日
讚好:職員與服務、住宿狀況和客房舒適度
Excellent service
The room is comfortable with reasonable room size. There was some unpleasant smell from the bathroom maybe due to an old plumb, counter action had been made by the staff quickly. Overall the stay experience was nice, the experience will be better if the plumb can be renovated in the near future.
真實旅客
於 2019 年 12 月住了 3 晚
10/10 優異
Chenghsiao
商務旅客
2019年12月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent!
The space is roomy compared with other Japanese hotels, got slick service as expected in Japanese style. The lounge in 14th floor is plus when you want to work or take some soft drinks, and coffee. You can take limo-bus in the morning time by about 2 hours to Narita, kind of convenient when you have heavy and more luggages.
We enjoyed the stay at The Celestine Tokyo Shiba. Room is spacious and clean. Breakfast is good. Staff is friendly and helped us to arrange a taxi to train station. We will recommend friends to stay here.