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Hotel Gracery Shinjuku

Photo gallery for Hotel Gracery Shinjuku

Exterior
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Overview of Hotel Gracery Shinjuku

Hotel Gracery Shinjuku

4.0 star property

8.8/10 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021

Explore the area

  • Popular LocationShinjuku Gyoen National Garden13 min walk
  • Popular LocationTokyo Metropolitan Government14 min walk
  • Popular LocationShinjuku Central Park16 min walk
  • AirportTokyo (HND-Haneda)41 min drive

Room options

About this area

Tokyo

In the entertainment district, Hotel Gracery Shinjuku is in Shinjuku, a neighbourhood in Tokyo with good shopping. Shinjuku Gyoen National Garden and Tokyo Imperial Palace are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at Tokyo Dome or Nippon Budokan. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Shinjuku-nishiguchi Station is 10 minutes on foot and Shinjuku-sanchome Station is 10 minutes.

What's nearby

  • Shinjuku Gyoen National Garden - 13 min walk
  • Tokyo Metropolitan Government - 14 min walk
  • Shinjuku Central Park - 16 min walk
  • Tokyo Opera City Concert Hall - 6 min drive
  • Meiji Jingu Shrine - 10 min drive

Getting around

  • Seibu-Shinjuku Station - 4 min walk
  • Shinjuku-nishiguchi Station - 10 min walk
  • Tokyo (HND-Haneda) - 41 min drive

Restaurants

  • きづなすし - 1 min walk
  • パールレディ - 1 min walk
  • リンガーハット - 1 min walk
  • ハヌリ 新宿歌舞伎町ゴジラ通り店 - 1 min walk
  • 叙々苑 - 1 min walk

About this property

Hotel Gracery Shinjuku

4-star hotel located in Shinjuku
Close to Shinjuku Gyoen National Garden, Hotel Gracery Shinjuku provides a corner/local shop, a terrace and a cafe. Be sure to enjoy a meal at any of the 14 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Japanese breakfast (surcharge), self-parking (surcharge) and a water dispenser
  • A computer station, a vending machine and ATM/banking services
  • A front desk safe, multilingual staff and tour/ticket information
  • Guest reviews give top marks for the proximity to public transport
Room features
All 970 rooms boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • 40-inch flat-screen TVs with satellite channels
  • Recycling, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2400 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Japanese breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 2200 for adults and JPY 1100 for children
  • 14 restaurants and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

More

  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower

Entertainment

  • 40-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • In-room massage
  • Iron/ironing board (on request)
  • Recycling
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 2 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 31 October:
  • Dining venue
The property is closed: Lunar New Year.
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 2200 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 2400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Gracery Shinjuku
Hotel Gracery
Gracery Shinjuku
Gracery
Hotel Gracery Shinjuku Hotel
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel Tokyo

Frequently asked questions

Is Hotel Gracery Shinjuku pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 新宿格拉斯麗酒店?

As of 31 Mar 2023, prices found for a 1-night stay for 2 adults at 新宿格拉斯麗酒店 on 1 May 2023 start from HK$1,236.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Gracery Shinjuku?

Self-parking is available for JPY 2400 per day. Limited spots are available.

What time is check-in at Hotel Gracery Shinjuku?

Check-in is from 2 PM - 2 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Gracery Shinjuku?

Checkout is at 11 AM.

Where is Hotel Gracery Shinjuku located?

Located in Shinjuku, this hotel is within 1 mi (2 km) of Omoide Yokocho and Shinjuku Gyoen National Garden. Meiji Jingu Shrine and Waseda University are also within 2 miles (3 km). Seibu-Shinjuku Station is only a 4-minute walk and Shinjuku-nishiguchi Station is 10 minutes.

Can I cancel my reservation for free at Hotel Gracery Shinjuku and receive a full refund?

Yes, Hotel Gracery Shinjuku offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Gracery Shinjuku cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 1010 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 372 out of 1010 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 75 out of 1010 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 25 out of 1010 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 13 out of 1010 reviews" "
" "2 - Terrible 1%

8.8/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Shinjuku train station. An efficiently run 4 star hotel.
Stayed 6 nights in Mar 2023

8/10 Good

Clement

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If one intends to drive to the hotel, try to arrive before dinner time, especially on Fridays and Saturdays as traffic is chaotic during those times. Also need to note that the hotel's car park closes its door at 11 pm sharp.
Stayed 1 night in Mar 2023

8/10 Good

John, Port Coquitlam

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The location is excellent, the hotel is attractive and has a nice ambiance. The appearance remains new and very cool. Generally high ratings. The rooms are, as expected, not large however that is the norm. The carpets, however, leave much to be desired and could make some people quite unhappy. They appear dirty or old and take away from the cleanliness of the rooms. That said, as of March 25 2023, they apparently are replacing the carpets and may even have started replacements, however our rooms were still not updated. We believe many people will also have the same experience related to the carpets. The bathrooms were clean and the hotel is wonderfully located, being a short walk from the main JR Shinjuku Station and the underground malls as well. While we are repeat customers, we may not return and may find alternative hotels for future trips, which can provide a similar experience and price.
Stayed 3 nights in Mar 2023

8/10 Good

Bill, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Registration desk is on 8th floor. Restaurant is easily accessed but only open for breakfast and lunch.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service, convenient location
Stayed 10 nights in Mar 2023

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very central. Clean and quiet hotel. The rooms were small but that’s to be expected in Tokyo. The breakfast was ok but very convenient.

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Kayan

Travelled with partner
Disliked: Staff & service
Stayed 7 nights in Mar 2023

10/10 Excellent

nickolaus

Travelled with group
Near the station and around food and stores
Stayed 7 nights in Mar 2023

8/10 Good

Shung Lok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 8 nights in Mar 2023