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Hotel Gracery Shinjuku

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Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Premium bedding, in-room safe, blackout curtains, iron/ironing board

Overview of Hotel Gracery Shinjuku

Hotel Gracery Shinjuku

4.0 star property

4.4/5 Excellent

Top rated for staff & service (4.4/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
1-19-1 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021

Explore the area

  • Popular LocationShinjuku Gyoen National Garden13 min walk
  • Popular LocationTokyo Metropolitan Government14 min walk
  • Popular LocationShinjuku Central Park17 min walk
  • AirportTokyo (HND-Haneda)41 min drive

Room options

About this area

Tokyo

In the entertainment district, Hotel Gracery Shinjuku is in Shinjuku, a neighbourhood in Tokyo with good shopping. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are local landmarks, and travellers looking to shop may want to visit Shinjuku Isetan and Isetan Department Store Shinjuku. Looking to enjoy an event or a game while in town? See what's happening at Tokyo Dome or Tokyo Metropolitan Gymnasium. Guests love the hotel's location for the sightseeing. It's also convenient for public transportation: Shinjuku-nishiguchi Station is 10 minutes on foot and Shinjuku-sanchome Station is 10 minutes.

What's nearby

  • Shinjuku Gyoen National Garden - 13 min walk
  • Tokyo Metropolitan Government - 14 min walk
  • Shinjuku Central Park - 17 min walk
  • Tokyo Opera City Concert Hall - 6 min drive
  • Meiji Jingu Shrine - 11 min drive

Getting around

  • Seibu-Shinjuku Station - 4 min walk
  • Shinjuku-nishiguchi Station - 10 min walk
  • Tokyo (HND-Haneda) - 42 min drive

About this property

Hotel Gracery Shinjuku

4-star hotel in the heart of Shinjuku
A corner/local shop, a terrace and a coffee shop/cafe are just a few of the amenities provided at Hotel Gracery Shinjuku. Be sure to enjoy a meal at any of the 14 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Japanese breakfast (surcharge), self-parking (surcharge) and concierge services
  • A lift, tour/ticket information and a front desk safe
  • Multilingual staff, a 24-hour front desk and ATM/banking services
  • Guest reviews give top marks for the proximity to public transport
Room features
All guest rooms at Hotel Gracery Shinjuku boast thoughtful touches, such as premium bedding and climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and toilets with electronic bidets
  • 40-inch flat-screen TVs with satellite channels
  • Recycling, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese, Korean, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 2400 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Japanese breakfast available for a fee daily 7:30 AM–10:00 AM: JPY 2200 for adults and JPY 1100 for children
  • 14 restaurants and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower

Entertainment

  • 40-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • In-room massage
  • Iron/ironing board (on request)
  • Recycling
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 23 February 2022 to 31 October 2022 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 September to 31 October:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: JPY 2200 for adults and JPY 1100 for children (approximately)
  • Self-parking fee: JPY 2400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Gracery Shinjuku
Hotel Gracery
Gracery Shinjuku
Gracery
Hotel Gracery Shinjuku Hotel
Hotel Gracery Shinjuku Tokyo
Hotel Gracery Shinjuku Hotel Tokyo

Frequently asked questions

Is Hotel Gracery Shinjuku pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Gracery Shinjuku?

Self-parking is available for JPY 2400 per day. Limited spots are available.

What time is check-in at Hotel Gracery Shinjuku?

Check-in is from 2 PM - 2 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Gracery Shinjuku?

Checkout is at 11 AM.

Where is Hotel Gracery Shinjuku located?

Located in Shinjuku, this hotel is 0.4 mi (0.6 km) from Shinjuku Isetan and within 3 miles (5 km) of Shinjuku Gyoen National Garden and Shibuya Crossing. Isetan Department Store Shinjuku and Tokyo Metropolitan Government are also within 15 minutes. Seibu-Shinjuku Station is only a 4-minute walk and Shinjuku-nishiguchi Station is 10 minutes.

Can I cancel my reservation for free at Hotel Gracery Shinjuku and receive a full refund?

Yes, Hotel Gracery Shinjuku offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Gracery Shinjuku cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 527 out of 1000 reviews
5 - Excellent 53%
Rating 4 - Good. 367 out of 1000 reviews
4 - Good 37%
Rating 3 - Okay. 72 out of 1000 reviews
3 - Okay 7%
Rating 2 - Poor. 24 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 1000 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Dan
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay, great location, very clean.
Stayed 1 night in May 2021

3/5 Okay

aireen
Stayed 2 nights in Apr 2021

5/5 Excellent

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for any godzilla fan. Fantastic location to all public transportation and such welcoming staff.
Stayed 4 nights in Mar 2019

5/5 Excellent

takayuki
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

5/5 Excellent

Steven
Stayed 4 nights in Jan 2020

5/5 Excellent

nagai
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

3/5 Okay

Holly
Liked: Cleanliness, staff & service, property conditions & facilities
Too Small to Enjoy Great Location, Staff, Service
Good Service, Clean Rooms, Great Location... but the rooms are SO SMALL. I knew we were going to Tokyo and therefore we would be in tight quarters. We've traveled to several cities internationally... this was the SMALLEST by a wide margin. It was compounded by the fact that there was no storage room. Our stint in Tokyo was part of a two week trip (in winter, so more layers of clothes), so we had several bags. Not enough room to leave any of the bags on the floor... so we started unpacking. But when we unpacked, we quickly realized there is nowhere to put your stuff! They don't have drawers or cabinets anywhere. So I had all my clothes piled on the windowsill. My husband piled his clothes on the desk. When stuck in a tiny room, having all of your belongings in piles all around you really makes things seem even smaller. Then trying to find what you're looking for is difficult... it was just unnecessarily frustrating. There was also very little counter space in the bathroom. I ended up doing my hair and makeup sitting on the floor in front of the full length mirror in the entryway. I If I visited Tokyo again, I would not stay here. It's unfortunate because the staff was great and the location was convenient. But because of the tiny rooms and no storage, I've never been happier to pack up my bags and move on to the next hotel.
Stayed 5 nights in Feb 2020

5/5 Excellent

Verified traveller
Stayed 2 nights in Feb 2020

5/5 Excellent

Bob
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, theatre adjacent
Stayed 3 nights in Mar 2020