Choose dates to view prices

Citadines Shinjuku Tokyo

Photo gallery for Citadines Shinjuku Tokyo

Primary image
Studio (Double) | Living area | Flat-screen TV
In-room safe, desk, blackout curtains, iron/ironing board
Studio (Double) | In-room safe, desk, blackout curtains, iron/ironing board
Studio (Double) | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Citadines Shinjuku Tokyo

Citadines Shinjuku Tokyo

3.5 star property

4.5/5 Wonderful

Popular amenities

  • Free WiFi
  • Kitchen
  • Air conditioning
  • Pet-friendly
  • Washer
  • Dryer
Map
1-28-13 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022

Explore the area

  • Popular LocationShinjuku Gyoen National Garden9 min walk
  • Popular LocationIsetan Department Store Shinjuku10 min walk
  • Popular LocationOmoide Yokocho16 min walk
  • AirportTokyo (HND-Haneda)38 min drive

Choose dates to view prices

Studio (Twin)

  • 269 sq ft
  • Studio
  • Sleeps 2

Studio (Double)

  • 269 sq ft
  • Studio
  • Sleeps 2

Executive Studio (Double)

  • 290 sq ft
  • Studio
  • Sleeps 2

Executive Studio (Twin)

  • 290 sq ft
  • Studio
  • Sleeps 2

About this area

Tokyo

Citadines Shinjuku Tokyo is located in Shinjuku, a neighbourhood in Tokyo, and is in the entertainment district and near a metro station. Omoide Yokocho and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Isetan Department Store Shinjuku and Tokyo Anime Center. Looking to enjoy an event or a game while in town? See what's happening at Tokyo Dome or Tokyo Metropolitan Gymnasium.

What's nearby

  • Shinjuku Gyoen National Garden - 9 min walk
  • Isetan Department Store Shinjuku - 10 min walk
  • Omoide Yokocho - 16 min walk
  • Tokyo National Olympic Stadium - 3 min drive
  • Meiji Jingu Shrine - 11 min drive

Getting around

  • Shinjuku-gyoemmae Station - 7 min walk
  • Shinjuku Station - 16 min walk
  • Tokyo (HND-Haneda) - 38 min drive

About this property

Citadines Shinjuku Tokyo

Suburban Tokyo aparthotel in Shinjuku, near Isetan Department Store Shinjuku
A 24-hour fitness centre, self parking and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchenette. For a bit of entertainment, a flat-screen TV comes with satellite channels, and guests can also appreciate conveniences, such as a washer/dryer and a fridge.
Citadines Shinjuku Tokyo offers 160 air-conditioned accommodations with washers/dryers and a safe. Flat-screen televisions come with satellite channels. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (JPY 2750 per night)

Family friendly

  • Children stay free

Kitchenette

  • Fridge
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: JPY 880 for adults and JPY 880 for children

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Toilet with electronic bidet
  • Deep-soaking bath
  • Hairdryer
  • Slippers
  • Free toiletries

Entertainment

  • Flat-screen TV with satellite service
  • TV in a common area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • JPY 6050 per accommodation per day
  • 1 per room (up to 18 lbs)
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheel-chair doorways
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city centre
  • In the entertainment district
  • In the suburbs
  • In a regional park

Things to do

  • 24-hour fitness centre

Safety features

  • Fire extinguisher
  • Smoke detector
  • Window guards

General

  • 160 rooms
  • 12 floors
  • 1 building
  • Built in 2008

Similar properties

See similar properties

Policies

Check-in

97% of travellers were happy with check-in
Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of JPY 6050 per accommodation, per day
Welcoming dogs and cats only
1 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 880 for adults and JPY 880 for children (approximately)
  • Self-parking fee: JPY 2750 per night
  • Pet fee: JPY 6050 per accommodation, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Citadines Shinjuku Tokyo Hotel
Citadines Hotel
Citadines Shinjuku Tokyo
Citadines Shinjuku Tokyo Aparthotel
Shinjuku Citadines Tokyo Hotel
Citadines Tokyo Hotel Shinjuku
Citadines Tokyo Shinjuku Hotel Shinjuku
Citanes Shinjuku Tokyo
Citadines Shinjuku Tokyo Tokyo
Citadines Shinjuku Tokyo Aparthotel
Citadines Shinjuku Tokyo Aparthotel Tokyo

Frequently asked questions

Is Citadines Shinjuku Tokyo pet-friendly?

Yes, this property allows cats and dogs (limit 1 per room) with a maximum weight of up to 18 lbs per pet. There's a fee of JPY 6050 per accommodation, per day.

How much does it cost to stay at 東京新宿馨樂庭酒店?

As of 1 Oct 2022, prices found for a 1-night stay for 2 adults at 東京新宿馨樂庭酒店 on 2 Oct 2022 start from HK$498.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Shinjuku Tokyo?

Self-parking is available for JPY 2750 per night.

What time is check-in at Citadines Shinjuku Tokyo?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Citadines Shinjuku Tokyo?

Checkout is at 11 AM.

Where is Citadines Shinjuku Tokyo located?

Located in Shinjuku, this aparthotel is within 1 mi (2 km) of Isetan Department Store Shinjuku and Omoide Yokocho. Tokyo Anime Center and Tokyo Tower are also within 6 mi (10 km). Shinjuku-gyoemmae Station is 7 minutes by foot and Shinjuku-sanchome Station is 8 minutes.

Can I cancel my reservation for free at Citadines Shinjuku Tokyo and receive a full refund?

Yes, Citadines Shinjuku Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Citadines Shinjuku Tokyo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1308 out of 2249 reviews
5 - Excellent 58%
Rating 4 - Good. 801 out of 2249 reviews
4 - Good 36%
Rating 3 - Okay. 113 out of 2249 reviews
3 - Okay 5%
Rating 2 - Poor. 20 out of 2249 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 2249 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Phil
Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was way beyond expectations.
Stayed 6 nights in Sep 2022

5/5 Excellent

Michio
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Transportation and shopping area are nearby.
Stayed 5 nights in Aug 2022

5/5 Excellent

Asami
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were extremely helpful and accommodating rooms etc. great location, close to subway and shopping and very safe and convenient location.
Stayed 4 nights in Jul 2022

5/5 Excellent

Don
Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well fitted rooms with all the necessary accessories. At least one person at the front desk (usually there were three on duty) spoke excellent English. In-room well equipped kitchen and in-house laundry are plusses. Daily housekeeping excellent. Seven-minute walk to nearest subway, 15-18 minute walk to main Shinjuku Station, but there is a convenient but to the station right out the front door. Breakfast menu caters to Japanese taste, but a 7-11 convenience shop one minutes from the hotel and the kitchen make Western-style breakfast easy.
Stayed 11 nights in Jun 2022

3/5 Okay

???
Travelled with family
What you see is what you get.
Stayed 1 night in Jun 2022

5/5 Excellent

Kaori
Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff is courteous and present 24/7. Clean practical room with convenient kitchenette was wonderful.
Stayed 1 night in Jun 2022

5/5 Excellent

Yui
Stayed 6 nights in May 2022

3/5 Okay

RAJAT
small window
Stayed 2 nights in May 2022

4/5 Good

Sarah
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice and they spoke English very well. The kitchen in the hotel was nice to have. Property was clean.
Stayed 2 nights in May 2022

5/5 Excellent

Jeremy
Business traveller
Liked: Cleanliness, room comfort
One of the best places to stay downtown Shinjuku
I have been staying here for a little over a month while looking for apartments in Tokyo. The staff is very friendly and social, you can tell they enjoy working with each other. Everyone at the front desk speaks English. If they can help you, they will go out of their way. The rooms are like little apartments where there is small kitchen that actually has more counter space than m