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HOSHINOYA Tokyo
5.0 star property

Luxury ryokan near Tokyo Imperial Palace

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

HOSHINOYA Tokyo

Photo gallery for HOSHINOYA Tokyo

Lobby lounge
Exterior
Minibar, in-room safe, blackout curtains, iron/ironing board
Lounge
Outdoor dining

Overview of HOSHINOYA Tokyo

Reviews
9.6

Exceptional

Popular amenities

  • Spa
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
The price is HK$8,889
Price available on 2024/05/13

Check out the area

Map
1-9-1 Otemachi, Chiyoda-ku, Tokyo, 100-0004
  • Popular LocationImperial Palace East Gardens5 min walk
  • Popular LocationTokyo Station9 min walk
  • AirportTokyo (HND-Haneda)29 min drive
  • AirportTokyo (NRT-Narita Intl.)59 min drive
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Room options

View all photos for Sakura (Deluxe Twin)

Minibar, in-room safe, blackout curtains, iron/ironing board

Sakura (Deluxe Twin)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
Separate bath and shower
  • 441 sq ft
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Yuri (Deluxe King)

Minibar, in-room safe, blackout curtains, iron/ironing board

Yuri (Deluxe King)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
Separate bath and shower
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Kiku (Executive Triple)

Minibar, in-room safe, blackout curtains, iron/ironing board

Kiku (Executive Triple)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Bathrobes
Deep-soaking bath
Hairdryer
Separate bath and shower
  • 893 sq ft
  • Sleeps 3
  • 3 Single Beds

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2 May - 3 May
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About the area

Tokyo

HOSHINOYA Tokyo is located in Chiyoda, a neighbourhood in Tokyo, and is near a metro station. The area's natural beauty can be seen at Ueno Park and Tokyo Bay, while Ueno Zoo and Shinjuku Gyoen National Garden are popular area attractions. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo Dome.
Visit our Tokyo travel guideOpens in a new window

What's nearby

  • Tokyo Imperial Palace - 17 min walk
  • Tokyo International Forum - 18 min walk
  • Nippon Budokan - 3 min drive
  • Tokyo Dome - 3 min drive
  • Tokyo Tower - 4 min drive

Getting around

  • Otemachi Station - 1 min walk
  • Tokyo Station - 9 min walk
  • Tokyo (HND-Haneda) - 29 min drive

Restaurants

  • スターバックス - 2 min walk
  • 上島珈琲店大手町フィナンシャルシティ店 - 4 min walk
  • スターバックス - 2 min walk
  • 港屋2 - 2 min walk
  • サブウェイ - 1 min walk

About this property

HOSHINOYA Tokyo

Luxury ryokan near Tokyo Imperial Palace
HOSHINOYA Tokyo is located close to Tokyo International Forum and Nippon Budokan, and provides an indoor mineral hot spring (onsen), shopping on-site and a garden. For some rest and relaxation, visit the 2 indoor hot springs. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
Other perks at this ryokan include:
  • Full breakfast (surcharge), hot springs on-site and access to a nearby indoor pool
  • Access to a nearby health club, free newspapers and concierge services
  • A porter/bellboy, luggage storage and a front desk safe
  • Guest reviews give good marks for the helpful staff
Room features
All 84 rooms include comforts such as 24-hour room service and air conditioning, as well as perks such as late-night room service and free WiFi.
More amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • Fridges, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily 7 AM–11 AM: JPY 4752 for adults and JPY 1600 for children
  • 1 restaurant
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Hot springs
  • Shopping
  • Spa services

Family friendly

  • Access to nearby indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 4 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 3:00 PM to midnight
  • Hot springs water temperature (Celsius) - 36
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Tatami (woven mat floors)
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 4752 for adults and from JPY 1600 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Dinner service is not available at this property.

We should mention

Hot springs access available from 3:00 PM to midnight
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOSHINOYA Tokyo Inn
HOSHINOYA Inn
HOSHINOYA
HOSHINOYA Tokyo Tokyo
HOSHINOYA Tokyo Ryokan
HOSHINOYA Tokyo Ryokan Tokyo

Frequently asked questions

Is HOSHINOYA Tokyo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOSHINOYA Tokyo?

As of 18 Apr 2024, prices found for a 1-night stay for 2 adults at HOSHINOYA Tokyo on 13 May 2024 start from HK$8,889.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOSHINOYA Tokyo?

HOSHINOYA Tokyo doesn't offer parking.

What time is check-in at HOSHINOYA Tokyo?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HOSHINOYA Tokyo?

Checkout is at noon.

Where is HOSHINOYA Tokyo located?

Located in Chiyoda, this luxury ryokan is within 1 mile (2 km) of Imperial Palace East Gardens, Tokyo Imperial Palace and Nippon Budokan. Tokyo Dome and Ueno Park are also within 2 miles (3 km). Otemachi Station is only a 2-minute walk and Tokyo Station is 9 minutes.

HOSHINOYA Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 434 out of 517 reviews" "
Rating 8 - Good. 49 out of 517 reviews" "
Rating 6 - Okay. 12 out of 517 reviews" "
Rating 4 - Poor. 14 out of 517 reviews" "
Rating 2 - Terrible. 8 out of 517 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. Amazing staff as well. Rooms were spacious and beautiful. Lovely tea and snacks included as well. We used the Osen, gym nearby (extra change), hand the traditional dinner and breakfast in our room and toured around Tokyo. The hotel is located in the financial district which was a little too quiet on the weekends and none of the underground restaurants were open. Other than that, our experience was perfect. Would definitely recommend.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the most beautiful oasis hotel. Extraordinary service and beauty. Incredibly private. Almost no interaction with other guests. The most luxurious ryokan possible. The onsen on the roof is magic. Highly recommend for a calm peaceful relaxing place to spend a few days upon arrival with jet lag. Would love to return.
Stayed 3 nights in Mar 2024

6/10 Okay

Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is incredible, the facilities are mind blowing. Everything about the hotel is exceptional. The Onsen is an incredible experience to have. The spa was the best I've ever been to. The only two complaints I have are the breakfast option was very expensive and it wasn't as tasty as all the other food I had in Tokyo. Additionally I wanted to invite a few of my friends to checkout the room while I changed for us to go out. The hotel gave me a very hard time stating that hotel policy doesn't allow guests, which is absurd. I'm staying at a hotel alone, if I want to invite someone to visit me, it's my own prerogative to do so.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at HOSHINOYA Tokyo. The property is truly a ryokan in the city that creates a quiet and peaceful environment. The natural onsen on the 17th floor makes the property very unique within Tokyo and we used it everyday. The staff were all very helpful and kind throughout our stay. We also had to cancel very short notice and they worked with us to reschedule even though we were outside their cancellation window; we really appreciated their willingness to accommodate us in a unique circumstance.
Stayed 6 nights in Feb 2024

10/10 Excellent

Jacqueline

2/10 Terrible

GUK

Liked: Cleanliness
Disliked: Staff & service, amenities
1st day we arrived was good with staff. 2nd day - Breakfast : Staff did not explained about food and food was not warm, it was cold. We need a water so i called staff but they did not answer so i went out of room and looking for staff. 3rd day (check out at 11:30) - when i went to reception to check out, staff did not say hello and did not asking any question like " how was stay in Hoshinoya?", they just gave to me paper to pay bill. I felt so upset about staff. I have been many Aman resort,Hyatt,Hilton,W hotel, Ritz carton and so on around world. Their staff so kind but Hoshinoya Staff are so terrible in reception. My daughter asked some drink when we check out, but staff laught and reject to give some drink. I felt so much terrible and very upset. I felt they ignore me. I did decide not use Hoshinoya hotel anymore in my life and tell my experience to my people. How staff say "No" when we ask some drinks when we check out? Is this your hotel's customer service rule? We spend about 1500yen per night, but service your your hotel less than 300yen per night's hotel. Thank you so much Hoshinoya's terrible customer service and I'll never forget the feeling of being ignored. for the rest of my life.
Stayed 2 nights in Dec 2023

10/10 Excellent

Daraphanh, West Covina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Daraphanh, West Covina

Travelled with partner
Liked: Cleanliness, amenities
Stayed 7 nights in Nov 2023

10/10 Excellent

Seonhee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional and wonderful ryokan
Stayed 3 nights in Dec 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible onsen!
Incredible onsen. Full stop. #1 reason to stay here. In such a dense city, this is a true luxury to have a tranquil rooftop onsen with indoor and outdoor areas. The design of the hotel, the arrival and check in experience, staff, service, are all top notch as well. Location is very convenient for seeing Ginza and Asakusa areas of Tokyo, as well as the Imperial Palace and gardens.
Stayed 2 nights in Nov 2023