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The Okura Tokyo

Photo gallery for The Okura Tokyo

In-room safe, desk, blackout curtains, soundproofing
Balcony
Garden
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)

Overview of The Okura Tokyo

The Okura Tokyo

5.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001

Explore the area

  • Popular LocationTokyo Tower15 min walk
  • Popular LocationTokyo Midtown19 min walk
  • Popular LocationRoppongi Hills7 min drive
  • AirportTokyo (HND-Haneda)28 min drive

Room options

About this area

Tokyo

The Okura Tokyo is located in Minato, a neighbourhood in Tokyo, and is near a metro station. Tokyo Tower and Tokyo Imperial Palace are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Disneyland® Tokyo. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome.
Visit our Tokyo travel guideOpens in a new window
Map

What's nearby

  • Tokyo Tower - 15 min walk
  • Hibiya Park - 16 min walk
  • Akasaka Sacas - 17 min walk
  • Tokyo Midtown - 19 min walk
  • Roppongi Hills - 7 min drive

Getting around

  • Kamiyacho Station - 6 min walk
  • Shimbashi Station - 20 min walk
  • Tokyo (NRT-Narita Intl.) - 50 min drive

Restaurants

  • 桃花林 - 1 min walk
  • すき家 - 3 min walk
  • スターライト - 1 min walk
  • Tully's Coffee - 3 min walk
  • タリーズコーヒー神谷町プライムプレイス店 - 3 min walk

About this property

The Okura Tokyo

5-star luxury hotel near Tokyo Tower
Located close to Tokyo Imperial Palace and Shinjuku Gyoen National Garden, The Okura Tokyo provides a return airport shuttle, shopping on site and a garden. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Japanese cuisine and more. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), tour/ticket information and a 24-hour front desk
  • A front desk safe, free newspapers and 9 meeting rooms
  • Guest reviews speak well of the helpful staff
Room features
All 508 rooms include comforts such as air conditioning and dressing gowns, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Children's slippers and free infant beds
  • Separate baths/showers, toilets with electronic bidets and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 6000 per person
  • 5 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Yamazato
  • Sazanka
  • Toh-Ka-Lin
  • Orchid
  • Nouvelle Epoque

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (32292 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Garden

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Fridge

More

  • Children's slippers
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate plan for children age 11 and younger. Club Lounge Access is not included in the Club Room or Heritage Room for children age 11 and younger.
Okura Salon is closed until further notice. Shuttle service is not available until further notice.

Renovations and closures

The following facilities or services will be unavailable from April 01 2020 to June 30 2023 (dates subject to change):
  • Business centre
The property will be renovating from 13 February 2023 to 17 February 2023 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 6000 per person
  • Airport shuttle fee: JPY 44500 per vehicle (one-way)
  • Rollaway bed fee: JPY 12650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available 7 AM -10 PM on weekdays and 6 AM - 10 PM on weekends and holidays.
Children 11 years old and younger are not allowed in the Club Lounge after 5 PM.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)

Frequently asked questions

Does The Okura Tokyo have a pool?

Yes, this property has an indoor pool. The property will be renovating the swimming pool from February 13 2023 until February 17 2023 (completion date subject to change).

How much does it cost to stay at 大倉東京酒店?

As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at 大倉東京酒店 on 26 Apr 2023 start from HK$3,572.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Okura Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Okura Tokyo?

Self-parking is free at this property.

What time is check-in at The Okura Tokyo?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Okura Tokyo?

Checkout is at noon.

Does The Okura Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 44500 per vehicle applies.

Where is The Okura Tokyo located?

Located in Minato, this luxury hotel is within 1 mi (2 km) of Tokyo Tower and Tokyo Imperial Palace. Shinjuku Gyoen National Garden and Yoyogi Park are also within 3 mi (5 km). Kamiyacho Station is 6 minutes by foot and Toranomon Hills Station is 7 minutes.

The Okura Tokyo Reviews

The Okura Tokyo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 148 out of 185 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 26 out of 185 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 5 out of 185 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 5 out of 185 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 1 out of 185 reviews" "
" "2 - Terrible 1%

9.7/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

somusa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional. Extremely attentive to our needs. Suda in the concierge office especially went out of her way to make us feel at home. Gorgeous hotel with beautiful views of Tokyo. Immaculately clean. Amazing experience.
Stayed 4 nights in Mar 2023

10/10 Excellent

Matthew, Hingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service; excellent facilities.
Stayed 4 nights in Mar 2023

10/10 Excellent

Flora

Liked: Staff & service, amenities, property conditions & facilities
staff tried very hard
Stayed 2 nights in Mar 2023

8/10 Good

Expedito

Stayed 3 nights in Feb 2023

10/10 Excellent

Amanda, Redwood City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 3 nights in Jan 2023

10/10 Excellent

Didi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are the BEST!!!
Stayed 7 nights in Dec 2022

10/10 Excellent

Yuji

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent

10/10 Excellent

Izumi

Liked: Cleanliness, staff & service

10/10 Excellent

Lorita

Stayed 4 nights in Nov 2022