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Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
View from room
1 bedroom, down duvets, minibar, in-room safe

Overview of Keio Plaza Hotel Tokyo

VIP Access

Keio Plaza Hotel Tokyo

4.5 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330

Explore the area

  • Popular LocationTokyo Metropolitan Government4 min walk
  • Popular LocationShinjuku Gyoen National Garden15 min walk
  • Popular LocationTokyo Opera City Concert Hall17 min walk
  • AirportTokyo (HND-Haneda)40 min drive

Room options

About this area

Tokyo

Near a metro station, Keio Plaza Hotel Tokyo is in Shinjuku, a walkable area in Tokyo with great airport proximity. Notable landmarks in the area include Shinjuku I Land and Toto Tokyo Center Showroom, and travellers wishing to experience a bit of culture can try Pentax Square. Travelling with kids? Consider Disneyland® Tokyo and Tokyo DisneySea®. Guests love the hotel's convenience for public transportation: Tochomae Station is 3 minutes on foot and Nishi-shinjuku Station is 7 minutes.
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Map

What's nearby

  • Shinjuku Mitsui Building - 2 min walk
  • Pentax Square - 3 min walk
  • Tokyo Metropolitan Government - 4 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • Tokyo Opera City Concert Hall - 17 min walk

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 40 min drive

Restaurants

  • PRONTO - 3 min walk
  • All Day Dining Jurin - 3 min walk
  • Sizzler - 3 min walk
  • Doutor Coffee Shop - 3 min walk
  • Ben Fiddich - 3 min walk

About this property

Keio Plaza Hotel Tokyo

4.5-star luxury hotel revitalised in 2020 and located in Shinjuku
Located close to Shinjuku Mitsui Building and Pentax Square, Keio Plaza Hotel Tokyo provides a return airport shuttle, a corner/local shop and an art gallery on site. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature fusion cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on site and 3 cafes.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, luggage storage and a 24-hour front desk
  • Secured bike storage, a banquet hall and tour/ticket information
  • Guest reviews speak highly of the proximity to the airport
Room features
All 1455 individually furnished rooms include thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Highchairs, baby baths and children's slippers
  • Down duvets and free extra futons
  • Bathrooms with separate baths/showers and bidets
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/cupboards, fridges and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: JPY 4000 for adults and JPY 4000 for children
  • 10 restaurants and 3 coffee shops
  • 5 bars/lounges
  • 24-hour room service

Restaurants on site

  • スーパーブッフェ　グラスコート
  • フレンチ＆イタリアン　デュオ・フルシェット
  • 鉄板焼　やまなみ
  • 和食　かがり
  • 寿司　久兵衛

Things to do

  • Art gallery
  • Bike rentals
  • Bike parking
  • Bike storage
  • Designer shops
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • DVD player
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking spaces
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free extra-futon mattress
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

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Hotel
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Family-friendly
Family-friendly
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 6100.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 4000 for adults and JPY 4000 for children (approximately)
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 6100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The seasonal pool will be open from 16 July to 31 August
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza Tokyo
Keio Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Keio Plaza Hotel Tokyo have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at 東京京王廣場酒店?

As of 1 Feb 2023, prices found for a 1-night stay for 2 adults at 東京京王廣場酒店 on 7 Feb 2023 start from HK$2,369.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Keio Plaza Hotel Tokyo?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in is from 3:00 PM - 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Checkout is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-5:30 PM at scheduled times. A fee of JPY 1250 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in the shopping district, within a 5-minute walk of Shinjuku Mitsui Building, Pentax Square and Shinjuku Nomura Building. Shinjuku I Land and Tokyo Metropolitan Government are also within 5 minutes. Tochomae Station is only a 3-minute walk and Nishi-shinjuku Station is 7 minutes.

Keio Plaza Hotel Tokyo Reviews

Keio Plaza Hotel Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1094 reviews" "
" "10 - Excellent 57%
Rating 8 - Good. 337 out of 1094 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 79 out of 1094 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 36 out of 1094 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 20 out of 1094 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

TS, Hong Kong

Travelled with family
Liked: Cleanliness
Location is the primary reason I choose this hotel. However, the property and facilities aged gradually despite maintenance, especially the bathroom. Service-wise, the manpower shortage resulted in things like, no one answering the phone when I called the bell captain, no room dining after 21:30, no overseas package sending...etc
Stayed 8 nights in Jan 2023

6/10 Okay

Yasuko

Liked: Cleanliness, amenities, property conditions & facilities
Very easy to get the hotel from the Airport.
Stayed 3 nights in Jan 2023

10/10 Excellent

Wai Keung

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The property is very clean and seems newly renovated. Very tasty breakfast. The room is sufficiently large for a family 3 or 4. Even though it is a bit off from Shinjuku JR station, but it is very quiet and only few minutes walk to Shinjuku central area. I stayed in Japan almost 2 weeks for snowboarding. I can find a nearby clean and cheap laundry facilities to clean my clothes. Next visit, I might not need to bring so many clothes.
Stayed 6 nights in Jan 2023

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with great staff and options around the hotel to visit
Stayed 9 nights in Jan 2023

10/10 Excellent

Thawanporn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and area.
Stayed 3 nights in Jan 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient access to subway, to restaurants and bars and convenience stores, only if they upgraded us, would’ve been better
Stayed 5 nights in Jan 2023

10/10 Excellent

guillermo torres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its our favorite hotel in Tokyo. Rooms are bigger than other Tokyo hotels and location is great. Accessible to lots of restaurants and shopping. We’ve been staying there for 5 years straight after Christmas for our family vacation except during the pandemic.

10/10 Excellent

Hyunjung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keio plaza hotel offers variety of restaurants and is 5 minutes from Shinjuku station. The area has a lot to offer within 10 minutes of walking radius

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was good size for tokyo standard and its very accessible to the shops and station. A small feedback around waiting time at the bell captains desk.

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many time and always loved it. The renovation made the rooms even better than they were before. Wish the bar was available though.