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Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

5 bars/lounges
Seasonal outdoor pool
Exterior
1 bedroom, down duvets, minibar, in-room safe
Ballroom

Overview of Keio Plaza Hotel Tokyo

VIP Access

Keio Plaza Hotel Tokyo

4.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330

Explore the area

  • Popular LocationTokyo Metropolitan Government4 min walk
  • Popular LocationShinjuku Sumitomo Building6 min walk
  • Popular LocationShinjuku Gyoen National Garden2 min drive
  • AirportTokyo (HND-Haneda)38 min drive

Room options

About this area

Tokyo

Near a metro station, Keio Plaza Hotel Tokyo is in Shinjuku, a walkable area in Tokyo with great airport proximity. Notable landmarks in the area include Shinjuku I Land and Toto Tokyo Center Showroom. Shinjuku Mitsui Building and Pentax Square are two other places to visit that come recommended. Guests love the hotel's convenience for public transportation: Tochomae Station is 3 minutes on foot and Shinsen-Shinjuku Station is 7 minutes.
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Map

What's nearby

  • Shinjuku Mitsui Building - 2 min walk
  • Pentax Square - 3 min walk
  • Tokyo Metropolitan Government - 4 min walk
  • Shinjuku Sumitomo Building - 6 min walk
  • Shinjuku Gyoen National Garden - 2 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 38 min drive

Restaurants

  • あるでん亭新宿店 - 4 min walk
  • オールデイダイニング 樹林 - 3 min walk
  • Sizzler - 4 min walk
  • アートラウンジ デュエット - 3 min walk
  • 喫茶室ルノアール - 3 min walk

About this property

Keio Plaza Hotel Tokyo

4.5-star luxury hotel refurbished in 2020 and located near Tokyo Dome
Located close to Shinjuku Mitsui Building and Pentax Square, Keio Plaza Hotel Tokyo provides a return airport shuttle, a corner/local shop and an art gallery on site. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Fusion cuisine and more. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on site and 3 cafes.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a free theme park shuttle and self-parking (surcharge)
  • An electric car charging station, multilingual staff and secured bike storage
  • Bike parking, a 24-hour front desk and a gift shop
  • Guest reviews speak highly of the proximity to the airport
Room features
All 1455 individually furnished rooms include thoughtful touches such as 24-hour room service and laptop-friendly workspaces, as well as amenities such as late-night room service and free WiFi.
Other conveniences in all rooms include:
  • Highchairs, baby baths and children's slippers
  • Bathrooms with separate baths/showers and bidets
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/cupboards, fridges and childcare services

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 PM
  • Airport shuttle at scheduled times
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 4500 for adults and JPY 4500 for children
  • 10 restaurants and 3 coffee shops
  • 5 bars/lounges
  • 24-hour room service

Restaurants on site

  • スーパーブッフェ　グラスコート
  • オールデイダイニング樹林
  • 鉄板焼　やまなみ
  • 和食　かがり
  • 寿司　久兵衛

Things to do

  • Art gallery
  • Bike parking
  • Bike storage
  • Children's pool
  • Designer shops
  • Fitness centre
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Baby bath
  • Children's pool
  • DVD player
  • Free theme park shuttle
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 10000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 4500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The seasonal pool will be open from 16 July to 31 August
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza Tokyo
Keio Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Keio Plaza Hotel Tokyo have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Keio Plaza Hotel Tokyo?

As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo on 13 Jun 2023 start from HK$2,573.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Keio Plaza Hotel Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Keio Plaza Hotel Tokyo?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Keio Plaza Hotel Tokyo?

Check-in is from 3:00 PM - 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo?

Checkout is at 11:00 AM.

Does Keio Plaza Hotel Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM-5:30 PM at scheduled times. A fee of JPY 1250 per person applies.

Where is Keio Plaza Hotel Tokyo located?

This family-friendly Tokyo hotel is located in the shopping district, within a 5-minute walk of Shinjuku Mitsui Building, Pentax Square and Shinjuku Nomura Building. Shinjuku I Land and Tokyo Metropolitan Government are also within 5 minutes. Tochomae Station is only a 3-minute walk and Shinsen-Shinjuku Station is 7 minutes.

Keio Plaza Hotel Tokyo Reviews

Keio Plaza Hotel Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 594 out of 1006 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 288 out of 1006 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 73 out of 1006 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 32 out of 1006 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 19 out of 1006 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Good

Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 8 nights in May 2023

10/10 Excellent

Danielle, Kaneohe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Friendly and helpful staff, great amenities, convenient location, and beautiful/comfy rooms. The Grand Premier level and lounge are absolutely worth it if you have time to stick around for breakfast, tea time, and/or bar/happy hour. We loved every minute we spent there which complemented our busy itinerary of 7 days exploring Tokyo & Nagoya.
Stayed 6 nights in May 2023

8/10 Good

Nina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Keio Plaza Hotel Tokyo is a big property that serves as a big meeting venue and as a major tourist hotel. They know how to handle crowds well. The infrastructure, especially the elevators, need upgrading, but the facilities were marvelously well maintained and clean, and the staff was excellent.
Stayed 3 nights in May 2023

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Shu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Yung Kit

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very nice and professional staff
Stayed 1 night in May 2023

10/10 Excellent

YONG DE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All was good except that when we ask the staff to book a restaurant in advance and the hotel concierge did confirmed the booking, when we turn up at the restaurant they said no reservation was made
Stayed 8 nights in May 2023

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and spacious, staff are helpful! Good location and only 5 mins away from JR station which is really nice
Stayed 3 nights in May 2023

6/10 Okay

Yong Yi Venetia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Positives: excellent room, probably because I booked the premier grand room. Great location as it’s about 5mins walk to Shinjuku station and there are so many restaurant and eateries right across the road. Negatives: every step of the way, they tried to get more money from us. First, upon check-in, they told me I only indicated 2 pax instead of 3 pax when I booked the premier grand room with 2 queen beds. So I had to top up another 24,900 Yen for the third person on the spot. When we tried to upgrade another superior room that we booked to the premier grand with 2 queen beds as well, they first charged us 93,600 Yen, and then upon collection of keys, said they didn’t charge us enough and wanted to charge another amount. VIP access said we get free self-parking, which was why I booked them. But they tried to tell me it’s only free for a night and I have to pay for the other 3 nights. No upgrades for VIP access. In fact, I’ve never managed to get any upgrades for VIP access properties anywhere in the world even though I’m a Gold member, so probably it’s Expedia that has no clout. At the end they waived the additional amount for the upgraded room and the parking fees, but it really leaves a sour taste. Not gonna stay here again.
Stayed 4 nights in May 2023

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are dated and very dusty. We had an awful experience checking in. Expedia Gold VIP means nothing
Stayed 4 nights in May 2023