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Keio Plaza Hotel Tokyo

Photo gallery for Keio Plaza Hotel Tokyo

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Outdoor pool
Outdoor pool
View from Room
1 bedroom, down duvets, minibar, in-room safe

Overview of Keio Plaza Hotel Tokyo

Keio Plaza Hotel Tokyo

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to

Explore the area

  • Popular LocationThe Tokyo Metropolitan Government6 min walk
  • Popular LocationShinjuku Gyoen National Garden17 min walk
  • Popular LocationTokyo Opera City Concert Hall17 min walk
  • AirportTokyo (HND-Haneda)37 min drive

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About this area

Tokyo

In the city centre, Keio Plaza Hotel Tokyo is in Tokyo's Shinjuku neighbourhood, a walkable area with great airport proximity. The area's natural beauty can be seen at Shinjuku Gyoen National Garden and Yoyogi Park, while New National Theatre Tokyo and Tokyo Opera City Concert Hall are cultural highlights. Consider Akihabara Electric Town for a night out, and don't miss Tokyo Tower if you're travelling with kids. Guests love the hotel's convenience for public transportation: Tochomae Station is 3 minutes on foot and Nishi-shinjuku Station is 7 minutes.
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Map

What's nearby

  • Shinjuku Central Park - 5 min walk
  • The Tokyo Metropolitan Government - 6 min walk
  • Shinjuku Gyoen National Garden - 17 min walk
  • Tokyo Opera City Concert Hall - 17 min walk
  • Meiji Jingu Shrine - 11 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • Where to eat
  • スーパーブッフェ　グラスコート – Buffet restaurant offering fusion cuisine. Serves breakfast, lunch and dinner daily.
  • フレンチ＆イタリアン　デュオ・フルシェット – Restaurant offering French cuisine. Serves lunch and dinner daily.
  • 鉄板焼　やまなみ – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • 和食　かがり – Restaurant with a bar offering Japanese cuisine. Serves breakfast, lunch and dinner daily.

About this property

Keio Plaza Hotel Tokyo

Family-friendly Tokyo hotel in Shinjuku, walk to The Tokyo Metropolitan Government
Along with 11 restaurants, this hotel has 5 bars/lounges and a fitness centre. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include 3 coffee shops/cafés, a 24-hour business centre and self parking. All 1455 soundproofed rooms feature free WiFi and 24-hour room service. Flat-screen TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as slippers and children's slippers.
Keio Plaza Hotel Tokyo offers 1455 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times
  • Free theme park shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: JPY 3500 for adults and JPY 2500 for children
  • 11 restaurants and 3 coffee shops
  • 5 bars/lounges
  • 24-hour room service

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Karaoke
  • Shopping
  • Swimming pool

Family friendly

  • Baby bath
  • Babysitting/childcare (surcharge)
  • DVD player
  • Free theme park shuttle
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – March 2020
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free extra-futon mattress
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Children's slippers
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding
Rollaway/extra beds are available for JPY 6100.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 3500 for adults and JPY 2500 for children (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 6100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza Tokyo
Keio Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 791 out of 1533 reviews
5 - Excellent 52%
Rating 4 - Good. 544 out of 1533 reviews
4 - Good 35%
Rating 3 - Okay. 125 out of 1533 reviews
3 - Okay 8%
Rating 2 - Poor. 48 out of 1533 reviews
2 - Poor 3%
Rating 1 - Terrible. 25 out of 1533 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Nov 2019

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Keio Plaza is rather old but the space is larger than most hotels in Tokyo. Love the hairdryer there, it dries my hair extra quick, which I ended up asking online customer service what model and brand was. The front desk staff gave me a distant kind of feeling. They can do better. Stayed here for two days and used the Disney coach service, pretty decent and convenient for Disney visitors. The hotel is very close to Shinjuku station, huge pros indeed.
Stayed 2 nights in Dec 2019

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a very good,comfortable hotel. The staff are polite and generally helpful. However, there is no laundrette in the hotel, and the staff would not tell us where we could find one. There was also no microwave in the room.
Stayed 15 nights in Mar 2020

5/5 Excellent

Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG what an experience! I was reluctant to come because there was a pandemic going on but I had booked this trip 10 months in advance and there was no way to back out of the trip of a lifetime. The hotel was pleasantly quiet and beautifully decorated. We got two rooms and they were extremely different so I would highly recommend the updated superior room above 25 if you want take full experience. The amenities were lovely smelling and the shower pressure was so intense. Like I don’t usually get floored by this but it would have stripped the paint off the walls and I loved it after a long day of walking around the city. I can’t believe I only got two nights at this amazing place. The worst thing about this trip was the metropolitan building was closed due to the pandemic so next time I hope I’ll be able to go and see this building. Can’t wait to come again!
Stayed 2 nights in Mar 2020