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Shibuya Excel Hotel Tokyu

Photo gallery for Shibuya Excel Hotel Tokyu

Exterior
Premium bedding, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
2 restaurants, breakfast served
Reception

Overview of Shibuya Excel Hotel Tokyu

VIP Access

Shibuya Excel Hotel Tokyu

3.5 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

Guests rated this location 9.6/10 - Exceptional

Explore the area

  • Popular LocationShibuya Crossing3 min walk
  • Popular LocationTokyo Anime Center5 min walk
  • Popular LocationYoyogi Park19 min walk
  • AirportTokyo (HND-Haneda)17 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Tokyo

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a neighbourhood in Tokyo with great airport proximity. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at National Stadium or Tokyo Dome. Guests love the hotel's convenience for public transportation: Shibuya Station is just steps away.
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Map

What's nearby

  • Shibuya Crossing - 3 min walk
  • Tokyo Anime Center - 5 min walk
  • Shibuya Hikarie - 7 min walk
  • Yoyogi National Gymnasium - 14 min walk
  • Yoyogi Park - 19 min walk

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • はなまるうどん 渋谷駅西口店 - 1 min walk
  • Restaurant Á bientôt - 1 min walk
  • フォルチェ - 1 min walk
  • ダイニングバー コーンバレー 渋谷店 - 1 min walk
  • estacion cafe - 1 min walk

About this property

Shibuya Excel Hotel Tokyu

3.5-star hotel located in Shibuya
Located close to Shibuya Crossing and National Stadium, Shibuya Excel Hotel Tokyu provides a return airport shuttle, a cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a bar and conference space.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • A lift, a porter/bellboy and free newspapers
  • Luggage storage, a vending machine and a 24-hour front desk
  • Guest reviews say great things the helpful staff, proximity to the airport and first-rate property condition
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 3000 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3388 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space (108 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 3388 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Shibuya Excel Hotel Tokyu
Excel Hotel Tokyu
Shibuya Excel Tokyu
Excel Tokyu
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at 東急澀谷卓越大飯店?

As of 26 Mar 2023, prices found for a 1-night stay for 2 adults at 東急澀谷卓越大飯店 on 12 Apr 2023 start from HK$1,633.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self-parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in is from 2 PM - midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Checkout is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

Can I cancel my reservation for free at Shibuya Excel Hotel Tokyu and receive a full refund?

Yes, Shibuya Excel Hotel Tokyu offers free cancellation on select room rates, because flexibility matters! Please refer to Shibuya Excel Hotel Tokyu cancellation policy on our site for more details about any exclusions or requirements.

Shibuya Excel Hotel Tokyu Reviews

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1006 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 272 out of 1006 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 55 out of 1006 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 22 out of 1006 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 17 out of 1006 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Moira, Kissimmee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is so close to shibuya crossing , Greta restaurants , super clean

10/10 Excellent

ofelia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent for family
Stayed 2 nights in Mar 2023

10/10 Excellent

hannah

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything is within range and accessible. We used the train both local and the stations are very close to the hotel and very convenient. There are restaurants, malls and grocery stores around the area. Staff are super friendly, respectful and helpful. Will definitely stay here again when we come back.
Stayed 5 nights in Mar 2023

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is wonderful at Shibuya Excel Hotel.
Stayed 3 nights in Mar 2023

10/10 Excellent

LALAINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location!! I love my room with a view of Shibuya crossing, staff are helpful, would love to stay here again if given a chance.
Stayed 1 night in Mar 2023

10/10 Excellent

Bertha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with entertainment and a lot of tour activities and nightlife. Walking distance to so.much plus all modes of transportation. Shuttle to both airports.
Stayed 1 night in Mar 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complimentary breakfast was great. Staff was helpful and accountable.
Stayed 7 nights in Mar 2023

10/10 Excellent

Methusela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience Shibuya crossing and it’s surrounding lifestyle. Best for first time visitors.
Stayed 4 nights in Mar 2023

10/10 Excellent

Methusela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful and accommodating. Best location especially for first time visitors.
Stayed 5 nights in Mar 2023

10/10 Excellent

Sherina, Los Angeles

Stayed 2 nights in Feb 2023