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Shibuya Excel Hotel Tokyu

4.0 star property
Upmarket hotel, a quick walk to Shibuya Crossing

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Exterior
View from room
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.2

Wonderful

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Popular LocationShibuya Crossing3 min walk
  • Popular LocationTokyo Anime Center5 min walk
  • Popular LocationMeiji Jingu Shrine7 min drive
  • AirportTokyo (HND-Haneda)17 min drive
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Room options

Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • City view
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Twin, Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • 413 sq ft
  • Sleeps 4
  • 2 Large Single Beds

Semi Double Room Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room with Park View - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • 240 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

Quad Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
  • 431 sq ft
  • Sleeps 4
  • 4 Single Beds

Triple Room Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
  • 366 sq ft
  • Sleeps 3
  • 3 Large Single Beds

Excel Double Room - Non-Smoking

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • 221 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Standard Single Room, 1 Bedroom

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Standard Twin Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
  • 323 sq ft
  • Sleeps 4
  • 2 Large Single Beds

Excel Semi-Double Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Hairdryer
Deep-soaking bath
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Large Single Bed

Excel Twin Non-Smoking, 21 - 24F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • 323 sq ft
  • Sleeps 2
  • 2 Large Single Beds

Standard Double Non-Smoking, 7 - 12F

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Premier Double Non-Smoking, 14 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View Twin Non-Smoking, 13 - 19F

Highlights

Air conditioning
Fridge
HDTV
Pillow menu
Blackout curtains
Premium bedding
Bidet
Deep-soaking bath
  • 325 sq ft
  • Sleeps 4
  • 2 Large Single Beds

Excel Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Fourth Room

  • Sleeps 4
  • 2 Single Beds

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Double Premiere Room

  • Sleeps 2
  • 1 Queen Bed

Superior Semi Double Room with Park View

  • Sleeps 2
  • 1 Double Bed

Excel Semi Double Room

  • Sleeps 1
  • 1 Double Bed

Superior Twin Room With City View

  • Sleeps 2
  • 2 Single Beds

Superior Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

Superior Double Room with Park View

  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Corner Twin Room with Park View

  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Tokyo

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at National Stadium or Tokyo Dome. Guests appreciate the hotel's convenience for public transportation: Shibuya Station is just steps away.

What's nearby

  • Shibuya Crossing - 3 min walk
  • Tokyo Anime Center - 5 min walk
  • Omotesando Hills - 19 min walk
  • Shinjuku Gyoen National Garden - 6 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Concierge services, smoke-free property and a vending machine
  • Luggage storage, a 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 3000 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily: JPY 3500 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference space (108 square feet)
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shibuya Excel Hotel Tokyu
Excel Hotel Tokyu
Shibuya Excel Tokyu
Excel Tokyu
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on 22 Aug 2024 start from HK$1,236.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self-parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Checkout is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 769 out of 1159 reviews" "
Rating 8 - Good. 277 out of 1159 reviews" "
Rating 6 - Okay. 66 out of 1159 reviews" "
Rating 4 - Poor. 29 out of 1159 reviews" "
Rating 2 - Terrible. 18 out of 1159 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was fabulous, they not only helped us with booking things in Tokyo but also helped us talk on the phone to a different hotel we were going to on Hokkaido. We also loved the breakfast buffet!
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Travelled with family
The rooms are very basic I had the triple and for the cost I didn’t think the room and hotel was worth it, but I didn’t have a bad stay. The room was clean, just outdated. Bathrooms are meh at best.
Stayed 4 nights in Jul 2024

8/10 Good

Reid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I read reviews prior to booking and am grateful I did. Location is amazing and hotel is as advertised. We would definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved, loved, LOVED staying here. Has to be the best spot in Shibuya. My daughter and I walked a lot and used the public transit all the time and this was incredibly convenient location. The staff is super nice and helpful. They heard me comment about waters (to my daughter as we were walking to the elevator) and they brought us 2 bottles unsolicited. They helped arrange my luggage to Nagoya. Super fast and easy for me as the guest. Hotel room was clean and spacious for Tokyo. I have nothing but raving things to say. Wish I could have stayed longer but I had to move on to my next city, my next adventure! Until next time!
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

altaf gulamali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and outstanding service !
Stayed 5 nights in Jul 2024

10/10 Excellent

Jeffie, Signal hill

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in the heart of Shibuya, walking distance to shopping, eateries and subway stations. Shibuya crossing is only 20-30 steps away from the hotel entrance.
Stayed 1 night in Jul 2024

10/10 Excellent

Chong Yen Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Very convenient and good location.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is ground zero if you have a teenager wanting to be in Shibuya. The hotel staff are great, everything is right out the front door of the hotel and you couldn’t feel more safe amongst so many people (nothing but smiles). I originally booked for three nights and now have extended my stay two times. As a single parent this place definitely gave me a leg up on a successful first trip to Japan. Many thanks to all the kind people from The Excel and Shibuya.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

PETTY

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is in the heart of Shibuya.
Stayed 3 nights in Jul 2024

8/10 Good

NAVEED

Liked: Cleanliness
Nice and clean property
Stayed 6 nights in Jul 2024

10/10 Excellent

Kemeyawi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! My husband and I stayed for four nights during our first trip to Tokyo. We appreciated the central location and access to the train station. The friendly service, free bottled water, and buffet breakfast also made our stay very enjoyable. I would recommend this hotel to anyone hoping to have a comfortable place to stay while exploring many different neighborhoods in Tokyo.
Stayed 4 nights in Jul 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got two rooms, one simple one and one corner with a nice view of the Shibuya Scramble Crossing. We wanted our short stay to be a quintessential experience, and it was. No surprise, rooms weren't that big, Japanese toilet and bath were amazing, it was comfortable enough, and the location, partially connected to the Shibuya train Station as well as in the same building as a huge dessert store and a bunch of restaurants was great. Area had lots to discover nearby. Staff, though minimal contact (check-in was almost it), were really nice/professional. Rooms felt super expensive for what they were (location made it ok), and the gym was pretty much non-existent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Huy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. In the middle of Shibuya, overlooking the Shibuya Scramble Crossing.
Stayed 5 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Erika

Travelled with family
Great location for Shibuya.
Stayed 6 nights in Jul 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a busy area of Tokyo
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is near all go to in Shibuya! Train station is right outside the door and many food places to choose from. Shopping galore! It’s a great location. Hotel rooms need updating in the bathrooms. Decor in room is average. But we stayed here for a view of Shibuya Crossing and the location, so it was a great stay. Staff was above and beyond helpful, as well as, English speaking staff readily available. Concierge helped with luggage shipping so that also was a plus. Everything about the stay was a very smooth process.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jeffie, Signal hill

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located to most attractions in Shibuya esp the crossings. Shibuya station is nearby also.
Stayed 5 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Shibuya
Stayed 5 nights in Jul 2024

10/10 Excellent

Yash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 7 nights in Jul 2024

8/10 Good

Marjorie Lucky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024