Shibuya Excel Hotel Tokyu

Photo gallery for Shibuya Excel Hotel Tokyu

Primary image
View from room
Premium bedding, in-room safe, desk, blackout curtains
View from room
Premium bedding, in-room safe, desk, blackout curtains

Overview of Shibuya Excel Hotel Tokyu

VIP Access

Shibuya Excel Hotel Tokyu

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043

Explore the area

  • Popular LocationShibuya Crossing3 min walk
  • Popular LocationTokyo Anime Center5 min walk
  • Popular LocationNHK Hall13 min walk
  • AirportTokyo (HND-Haneda)17 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Tokyo

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a neighbourhood in Tokyo with great airport proximity. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's convenience for public transportation: Shibuya Station is just steps away.

What's nearby

  • Shibuya Crossing - 3 min walk
  • Tokyo Anime Center - 5 min walk
  • Shibuya Hikarie - 7 min walk
  • NHK Hall - 13 min walk
  • Yoyogi National Gymnasium - 14 min walk

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

About this property

Shibuya Excel Hotel Tokyu

3.5-star Tokyo hotel in Shibuya, near Shibuya Crossing
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services.
Shibuya Excel Hotel Tokyu offers 408 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 3000 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 3388 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Conference space (108 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Fridge

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: JPY 3388 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Shibuya Excel Hotel Tokyu
Excel Hotel Tokyu
Shibuya Excel Tokyu
Excel Tokyu
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 623 out of 1001 reviews
5 - Excellent 62%
Rating 4 - Good. 284 out of 1001 reviews
4 - Good 28%
Rating 3 - Okay. 58 out of 1001 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 1001 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 1001 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom and sink drainage was a little problematic.
Stayed 6 nights in Aug 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the middle of Shibuya, very convenient to see everything. Loved the staff, they were very friendly.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great bustling location, central to so much in Tokyo!
Stayed 3 nights in Jul 2022

3/5 Okay

Liked: Cleanliness
Ok
Stayed 1 night in Jul 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great stay at the hotel. Only negative comment is the mold in the bathroom.
Stayed 8 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so clean and organized. The property is above this bakery that has the most delicious treats but also a 7/11 for your convenience/
Stayed 1 night in Jun 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
central location and all restaurants and shopping nearby.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and well priced for the location and quality.
Stayed 4 nights in Apr 2022