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Hyatt Regency Tokyo

Photo gallery for Hyatt Regency Tokyo

Featured image
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hyatt Regency Tokyo

Hyatt Regency Tokyo

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023

Explore the area

  • Popular LocationTokyo Metropolitan Government2 min walk
  • Popular LocationShinjuku Central Park3 min walk
  • Popular LocationTokyo Opera City Concert Hall17 min walk
  • AirportTokyo (HND-Haneda)16 min drive

Choose dates to view prices

About this area

Tokyo

In the city centre, Hyatt Regency Tokyo is in Shinjuku, a neighbourhood in Tokyo with great shopping. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Ueno Onshi Park. Enjoy an event or a match at Tokyo Dome, and consider making time for Tokyo Tower—a top attraction that's not to be missed.

What's nearby

  • Tokyo Metropolitan Government - 2 min walk
  • Shinjuku Central Park - 3 min walk
  • Tokyo Opera City Concert Hall - 17 min walk
  • Shinjuku Gyoen National Garden - 3 min drive
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Seibu-Shinjuku Station - 15 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • Where to eat
  • Caffè – Restaurant offering Italian cuisine. Serves breakfast, lunch, dinner and light fare daily.
  • Jade Garden – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.

About this property

Hyatt Regency Tokyo

Luxury Tokyo hotel in Shinjuku, near Shinjuku Gyoen National Garden
This hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and a business centre. All 746 rooms feature thoughtful touches such as bathrobes and slippers, plus wired Internet and LCD TVs with satellite channels. Fridges, room service and free bottled water are among the other amenities available to guests.
Hyatt Regency Tokyo offers 746 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides wired Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club.

Guests aged under 18 years old are not allowed in the fitness facility.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (JPY 330 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 3993 per person
  • 1 1 restaurant
  • 1 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Conference space

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • Service fee: JPY 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Fee for in-room wired Internet: JPY 330 per 24-hour period (rates may vary)
  • Self-parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children aged 12 years old and younger stay free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo
Hyatt Regency Shinjuku
Hyatt Regency Hotel Tokyo
Hyatt Tokyo
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 574 out of 982 reviews
5 - Excellent 58%
Rating 4 - Good. 303 out of 982 reviews
4 - Good 31%
Rating 3 - Okay. 66 out of 982 reviews
3 - Okay 7%
Rating 2 - Poor. 29 out of 982 reviews
2 - Poor 3%
Rating 1 - Terrible. 10 out of 982 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great staff. Great service. The hotel photos you see on line are not accurate. The rooms are very outdated. We had a $100 per person dinner on New Years eve at 7:30. Before we were finished with the set course, they were tearing down the buffet. We felt unwelcome and as if we were being pushed out.
Stayed 4 nights in Dec 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good to stay
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast Buffet was good. Room was in good condition. Staff excellent.
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost liked every thing
Stayed 1 night in Oct 2021