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Hyatt Regency Tokyo

Photo gallery for Hyatt Regency Tokyo

Lobby
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Hyatt Regency Tokyo

Hyatt Regency Tokyo

4.5 star property

4.4/5 Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023

Explore the area

  • Popular LocationTokyo Metropolitan Government2 min walk
  • Popular LocationShinjuku Central Park4 min walk
  • Popular LocationTokyo Opera City Concert Hall17 min walk
  • AirportTokyo (HND-Haneda)39 min drive

Room options

About this area

Tokyo

Near a metro station, Hyatt Regency Tokyo is in Shinjuku, a neighbourhood in Tokyo with great shopping. Shinjuku Gyoen National Garden and Meiji Jingu Shrine are notable landmarks, and the area's natural beauty can be seen at Yoyogi Park and Ueno Onshi Park. Looking to enjoy an event or a match while in town? See what's going on at Tokyo Dome.

What's nearby

  • Tokyo Metropolitan Government - 2 min walk
  • Shinjuku Central Park - 4 min walk
  • Tokyo Opera City Concert Hall - 17 min walk
  • Shinjuku Gyoen National Garden - 8 min drive
  • Meiji Jingu Shrine - 13 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Seibu-Shinjuku Station - 15 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

About this property

Hyatt Regency Tokyo

4.5-star luxury hotel located in Shinjuku
You can look forward to a round-trip airport shuttle, a corner/local shop and shopping on site at Hyatt Regency Tokyo. Indulge in a body scrub, a facial and a massage at Joule Spa & Wellness, the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants, which feature Italian cuisine and more. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a porter/bellboy
  • Concierge services, a front desk safe and a 24-hour front desk
  • A ballroom, a banquet hall and multilingual staff
  • Guest reviews speak highly of the proximity to shopping
Room features
All 746 rooms include comforts such as air conditioning and dressing gowns, as well as thoughtful touches such as safes and Internet access. Guests reviews say good things about the overall comfort rooms at the property.
More amenities include:
  • Toilets with electronic bidets, free toiletries and hairdryers
  • LCD TVs with satellite channels
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Wired Internet (JPY 330 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1500.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 3993 per person
  • 5 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Caffè
  • Jade Garden
  • SHINJUKU NADAMAN
  • TeppanyakiGrill byNADAMAN
  • SushiBarSHIMIZU byNADAMAN

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Business centre
  • Conference space

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: JPY 3993 per person (approximately)
  • Fee for in-room wired Internet: JPY 330 per 24-hour period (rates may vary)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Self-parking fee: JPY 1500.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo
Hyatt Regency Shinjuku
Hyatt Regency Hotel Tokyo
Hyatt Tokyo
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Frequently asked questions

Is Hyatt Regency Tokyo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at 東京凱悅酒店?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at 東京凱悅酒店 on 11 Dec 2022 start from HK$1,855.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Regency Tokyo?

Self-parking is available for JPY 1500.00 per day.

What time is check-in at Hyatt Regency Tokyo?

Check-in is from 2:00 PM - anytime.

What time is check-out at Hyatt Regency Tokyo?

Checkout is at 11 AM.

Does Hyatt Regency Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of JPY 3200 per person applies.

Where is Hyatt Regency Tokyo located?

Located in Shinjuku, this luxury hotel is within 2 mi (3 km) of Shinjuku Gyoen National Garden, Meiji Jingu Shrine and Yoyogi Park. Tokyo Midtown and Tokyo Imperial Palace are also within 6 mi (10 km). Tochomae Station is only a 3-minute walk and Nishi-shinjuku Station is 6 minutes.

Can I cancel my reservation for free at Hyatt Regency Tokyo and receive a full refund?

Yes, Hyatt Regency Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Tokyo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 596 out of 1003 reviews" "
" "5 - Excellent 59%
Rating 4 - Good. 292 out of 1003 reviews" "
" "4 - Good 29%
Rating 3 - Okay. 76 out of 1003 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 31 out of 1003 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 8 out of 1003 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

KIM BENG
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very spacious and relaxing However, I think the hotel should restore all dining options and hours.

4/5 Good

Al
Travelled with family
Liked: Cleanliness, staff & service
Hyatt Regency looks like the other Hyatt Regency hotels around the world but it’s not compatible to other local hotels in the area in Japan. The property appears to be somewhat outdated, bathrooms need some updates. Other hotels offer pajamas and I only found the pajamas stored inside a drawer in the last day of stay. Overall, I’m pleased with stay but I would book another compatible hotel with better amenities. One pro about the location, there’s 24-hr convenience store in the lower level.

5/5 Excellent

Alan
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Opted for a higher room and enjoyed views of Fuji-san when the weather was clear. Likes were the blackout blind keeping the room dark, toilet in a separate room and isolated shower. Room size (23rd floor) was good and the a/c was quiet. The lighting in the bathroom could be improved - my other half found it a bit dark for putting on makeup and when the lights in the bathroom are on they light up the bedroom too, so you need a sleep mask if you don't want to be disturbed. Bed was typical for Japan, very hard. Elevators were quick to summon and only crowded on a couple of occasions. Most other guests wore masks but some didn't - even in the elevator. The 7-Eleven in the basement is very handy. It is possible to walk from Shinjuku JR to the hotel entirely under cover but you wouldn't want to wrangle your bags up and down the inevitable stairs. We opted to take the Limousine Bus to and from Narita and it couldn't be more convenient. There are plenty of places nearby for coffee in the morning rather than attempting the breakfast buffet. We enjoyed our stay here and had no regrets with the booking.
Stayed 9 nights in Nov 2022

5/5 Excellent

Jaeyoung
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room
Stayed 1 night in Nov 2022

5/5 Excellent

Yukiko
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: spacious room, cleanliness, staff attentiveness Cons: no shuttle service to station/downtown (they used to operate)
Stayed 1 night in Nov 2022

4/5 Good

Ricky, Hoover
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good but a little far away from central area.
Stayed 2 nights in Nov 2022

2/5 Poor

Taj
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are very old and need updating.
Stayed 1 night in Nov 2022

5/5 Excellent

Adele
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Nice service; highly recommended to stay
Stayed 3 nights in Nov 2022

2/5 Poor

John, Toronto
Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Check-in went decently, until we checked into our room. The room did not look like the posted picture, air quality in the room was muggy, and there was a strand of hair near the bath tub. Definitely not worth paying $400 a night for (including taxes and fees). The interior of the lobby is nice and spacious though.
Stayed 1 night in Nov 2022

4/5 Good

Qing
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice hotel in a convenient location, but the restaurants insight the hotel are very expensive. Maybe it's still in the covid pandemic, there are not many amenities in the hotel.