Tonica hotels from HK$463

"Breakfast was good. Staff was friendly. There is plenty of parking. But the room was not very clean and the shower did not work properly. Pool water was lukewarm. "

"Very pleased with the staff and the amenities. "

"So disappointing! We got to the resort at 5:05pm. We were told our room was not ready. We watched other families come in after us and go right to their rooms. We waited over 2 hours to even be able to enter the room. They just kept telling us to check back in 30 mins. When we got to the room, there were no toiletries, towels or garbage bags in the cans. We were told they did not have any towels and to check in the morning. We slept on mattress covers because the beds were missing their fitted sheets. Once we got settled in the room, we had 1 hour to swim before the pool closed and without any slides since they had closed and hour before. The water and the temperature in the building was cold. There were not enough inner tubes for the lazy river while the slides were open the next day since one of the slides used the tubes too. We booked through Hotels.com and were not made aware that the wave pool or the big slide by the wave pool were closed. In the morning when we went to brush our teeth, there was no water coming out of the faucet or the tub. How does water get shut off to a room?! This was one of the most disappointing family trips we have ever been on. I really expected a grand experience with the price we paid."

"Every time we stay there the pool is too cold to even get in. It would be nice if you could raise the temperature so we could use the pool. "

"Pool was freezing and hot tub was luke warm. Elevator smelled of mildew and was past its operation license and safety certificate date.. by over a month. Overall the room was clean and breakfast was okay. "

"There is no front desk. So before arrival I got text about my cabin name and key code. But there is no map. There are about 60 cabins scattered in the wood. I can’t find my cabin. I called the customer service. They said they were going to send me a map. Never got it. At the end, with the help of another guest, I found my cabin. On the second day, toilet water tank ran out of water."

"Wonderful breakfast everything convenient nearby!!"

"Everything was good except for the cockroaches crawling every time we turned on lights. Had to empty "

"Breakfast wasnt fresh, tater tots were hard and bread for toast was stale. I guess the waffles were ok. "