“This hotel lied and said they had heated. It was not when I told desk they didn't really have excuse why it wasn't heated. When I called corporate I was told there pools are heated Feb, March and April. When I went it was April 26th so it should have been heated. I ended up leaving a day early and not even reimbursed for that night stay. Then when I got home I looked at my bank account and they took 250.00 out of my account saying I smoked in room. I have never smoked a day in my life. I……
“This hotel lied and said they had heated. It was not when I told desk they didn't really have excuse why it wasn't heated. When I called corporate I was told there pools are heated Feb, March and April. When I went it was April 26th so it should have been heated. I ended up leaving a day early and not even reimbursed for that night stay. Then when I got home I looked at my bank account and they took 250.00 out of my account saying I smoked in room. I have never smoked a day in my life. I……
Arlette