Toronto Avenue Reserve

Good location. Nice rooms. Showing a tiny bit of age. Staff were very helpful

Traveller from Singapore here. Spent 8 nights at the hotel with my wife earlier last week. We had some hygiene concerns with our initial room as well as some defects at our room toilet. But the front desk staff were helpful and allowed us to change rooms on the very night when we sounded out to them the issues. In summary, the below are some of the pros and cons of staying in this hotel. Pros: 1. Good location 2. Helpful and hospitable hotel staff 3. Has gym and self-service laundry Cons: 1. The rooms at the lower floors are pretty old and lack basic amenities. Not even bottled waters were provided. 2. Breakfast is pretty basic lacking non-processed meat options. Basically its bacon, ham and eggs daily. 3. Heater is not working in my second room, which is an issue for me as its winter. 4. Washing machines and dryers does not have lock function and on one occasion, my clothes were removed prematurely from the dryer. Luckily, the hotel staff helped dry them for free. Overall, my stay is pleasant because of the helpful hotel staff. But the hotel management should look at the above cons I have mentioned and make improvements to them. It will make a huge difference.

Not a 5 star hotel but adequate enough. No water was supplied in the room which was a let down. Not enough seating in reception or bar area. Good location though and good size rooms.