All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Dear Harold,Thank you for staying with us. We appreciate your feedback!
10/10 Excellent
Richard
6 May 2024
Beautiful hotel for a reasonable price! Great service by front desk
Richard
Stayed 1 night in Apr 2024
Response from Team DTTA on 8 May 2024
Thank you so much for choosing to stay with us and for leaving a review. We truly appreciate it and hope we can welcome you back in the not too distant future.
10/10 Excellent
Navreet
5 May 2024
Liked: Cleanliness
Navreet
Stayed 2 nights in Apr 2024
Response from Team DTTA on 8 May 2024
Thank you so much for choosing to stay with us and for leaving a review. We truly appreciate it and hope we can welcome you back in the not too distant future.
Dear Charles,Thank you for taking a moment to share your experience. I am delighted to hear you enjoyed your stay with us and the services were to your liking. We look forward to welcoming you back to our hotel in the not too distant future!
10/10 Excellent
Warren
26 Apr 2024
Warren
Stayed 1 night in Apr 2024
Response from Doubletree Team on 20 May 2024
Dear Warre,Thank you for staying with us. We appreciate your feedback!
Very kind and knowledgeable staff. Clean room and building.
Rhondi
Stayed 1 night in Apr 2024
Response from Doubletree Team on 21 Apr 2024
Dear Rhondi,Thank you for taking the time to share your feedback regarding your experience at the DoubleTree Toronto Airport. Our guest's satisfaction is our utmost priority, and we are delighted to note that you enjoyed your stay with us. We look forward to welcoming you back the next time your travel plans bring you to the area.
Stayed overnight to catch a flight...can't really say much. It was clean and quiet. Only caveat is the $28 for parking, which seems to be a common complaint.
Wendy
Stayed 1 night in Apr 2024
Response from Doubletree Team on 21 Apr 2024
Dear Wendy,Thank you for staying with us. We appreciate your feedback!
6/10 Okay
Bradley
Travelled with family, Travelled with family and small children
The hotel was nice and quiet. Pool was a plus the only thing I wish was the refrigerator to work because I had breast milk to Storage and had to use ice to keep them cool.
Bradley
Stayed 4 nights in Apr 2024
Response from Doubletree Team on 21 Apr 2024
Dear Bradley,Thank you for choosing to stay with us. We greatly value your feedback! We sincerely apologize for any inconveniences you may have experienced and assure you that we will thoroughly investigate the matter to ensure it does not recur. If there is anything else we can assist you with, please do not hesitate to let us know. Please let us know in case you need further assistance, contact us directly.
8/10 Good
Julie
16 Apr 2024
Liked: Cleanliness, staff & service
Julie
Stayed 1 night in Apr 2024
Response from Doubletree Team on 21 Apr 2024
Dear Julie,Thank you for staying with us. We appreciate your feedback!
8/10 Good
MADHU
15 Apr 2024
MADHU
Stayed 1 night in Apr 2024
Response from Team DTTA on 8 May 2024
Thank you so much for choosing to stay with us and for leaving a review. We truly appreciate it and hope we can welcome you back in the not too distant future.
10/10 Excellent
Deepak
14 Apr 2024
Deepak
Stayed 2 nights in Apr 2024
Response from Doubletree Team on 4 May 2024
Dear Deepak,Thank you for staying with us. We appreciate your feedback!
Close to airport and great service and restaurant:)
Tina
Stayed 1 night in Apr 2024
Response from JP, Front Office Supervisor on 24 Apr 2024
Thank you so much for choosing to stay with us and for your review. We truly appreciate it and hope we can welcome you back in the not too distant future.
10/10 Excellent
Elizabeth, Timmins
10 Apr 2024
Elizabeth
Stayed 1 night in Apr 2024
Response from Doubletree Team on 4 May 2024
Dear Elizabeth,Thank you for staying with us. We appreciate your feedback!
Dear Adam,Thank you for staying with us. We appreciate your feedback!
6/10 Okay
Kevin
Travelled with family
9 Apr 2024
Liked: Amenities
Disliked: Cleanliness
There was a toothbrush left in the shower from the previous guest.
Kevin
Stayed 1 night in Apr 2024
Response from Doubletree Team on 21 Apr 2024
Dear Kevin,Thank you for choosing to stay with us. We greatly value your feedback! We sincerely apologize for any inconveniences you may have experienced and assure you that we will thoroughly investigate the matter to ensure it does not recur. If there is anything else we can assist you with, please do not hesitate to let us know. Please let us know in case you need further assistance, contact us directly.
2/10 Terrible
Marie-helene
8 Apr 2024
Marie-helene
Stayed 1 night in Apr 2024
Response from Doubletree Team on 28 Apr 2024
Dear Marie,Thank you for choosing to stay with us. We greatly value your feedback! We sincerely apologize for1 star experience. If there is anything else we can assist you with, please do not hesitate to let us know. Please let us know in case you need further assistance, contact us directly.
Staff was very kind and accommodating of our very late arrival after a flight delay. It was such a relief to collapse into a comfortable bed at 3 am!
Jean
Stayed 1 night in Apr 2024
Response from Doubletree Team on 7 Apr 2024
Dear Jean,Thank you for taking a moment to share your experience. I am delighted to hear you enjoyed your stay with us and the services were to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!
I did like that it was quiet, and in close proximity to the airport. The suite was ok, nothing to brag about. I think $28/daily for parking is expensive, but not sure what the going rates are in that area. If i go back, I would look at other hotels in the area.
Cameo
Stayed 4 nights in Mar 2024
Response from Doubletree Team on 7 Apr 2024
Dear Cameo,Thank you for choosing to stay with us. We greatly value your feedback! We sincerely apologize for any inconveniences you may have experienced and assure you that we will thoroughly investigate the matter to ensure it does not recur. If there is anything else we can assist you with, please do not hesitate to let us know. Please let us know in case you need further assistance, contact us directly.
Quiet, but it would be better if a kettle can be provided.
Tony
Stayed 1 night in Mar 2024
Response from Doubletree Team on 31 Mar 2024
Dear Tony,Thank you for taking the time to share your feedback regarding your experience at the DoubleTree Toronto Airport. Our guest's satisfaction is our utmost priority, we usually provide kettle on request. We look forward to welcoming you back the next time your travel plans bring you back to the area.