行政套房, 轉角 | 意大利 Frette 床單、高級寢具、羽絨被、房內夾萬

蘇活住宅酒店的評價

4 out of 5
蘇活住宅酒店
318 Wellington St W, Toronto, ON

評價

9.4

完美

10 分評分,優異;1006 則評價中有 757 則" "
8 分評分,不錯;1006 則評價中有 162 則" "
6 分評分,一般;1006 則評價中有 55 則" "
4 分評分,欠佳;1006 則評價中有 19 則" "
2 分評分,很差;1006 則評價中有 13 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Noah

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
David Kelley, General Manager 於 2024年5月23日的回應
Noah:Thank you for your rating !We hope you will consider staying with us again when you are next planning a trip to downtown Toronto.We will be waiting for you ....Kind regards,

10/10 優異

Danny

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très grande chambre*323, très propre, personnel courtois et professionnel. Par contre heures de gym et piscine restreintes.
於 2024 年 5 月住了 3 晚
David Kelley, General Manager 於 2024年5月21日的回應
DannyThank you for your comments and rating. Have noted the hours of operation of the gym comment.We hope you will consider staying with us again in the future.Merci and a bientot !

8/10 不錯

MAXIM

讚好:整潔度、職員與服務和住宿狀況
Great hotel. A tiny disappointed the pool was closed, but great stay. Will recommend.
於 2024 年 5 月住了 2 晚
David Kelley, General Manager 於 2024年5月21日的回應
Maxim:Thank you for your rating and comments.We apologize that a mechanical malfunction caused us to have to close the pool at the start of a long weekend ......We certainly hope you will consider staying with us again in the future.Kind regards,

10/10 優異

Christopher

讚好:整潔度、職員與服務、設施服務和住宿狀況
Well taken care of. Extremely professional, corteous.
於 2024 年 5 月住了 2 晚
David Kelley, General Manager 於 2024年5月20日的回應
Christopher:Thank you for your comments and rating !I am very proud of the team I work with ......We are pleased to know you enjoyed your stay.We hope to see you again ....Kind regards,

10/10 優異

Yves

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent!!!!!
於 2024 年 5 月住了 2 晚
David Kelley, General Manager 於 2024年5月20日的回應
Yves:Thank you for your rating !We are pleased to know you enjoyed your stay.We hope to see you again ....Kind regards,

10/10 優異

Jigar

讚好:整潔度、職員與服務和住宿狀況
Nice location, well maintained property and friendly staff! Close to good restaurants, Rogers Center, CN Tower. Parking was easy as well. My only down side what that we had the 4th floor and it's quite noisy throughout the night due to people outside (nothing the Hotel can do). Also the in-room Nespresso machine was difficult to use, I believe it was malfunctioning.
於 2024 年 5 月住了 1 晚
David Kelley, General Manager 於 2024年5月20日的回應
Jigar:Thank you for your review and rating.We value all guest feedback.We will investigate about the Nespresso machine ....We hope you will stay with us again when you are next looking for a hotel in downtown Toronto.Kind regards,

10/10 優異

Kourtney

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
David Kelley, General Manager 於 2024年5月20日的回應
Kourtney:Thank you for your rating ! We hope to see you again on your next trip to downtown Toronto.Kind regards,

4/10 欠佳

Oscar

伴侶同遊
Payed 400 bucks for a 4 star hotel with pool advertised without pool in the facilities. They offered me to go across the street. 🙄 Overpriced
於 2024 年 5 月住了 1 晚
David Kelley, General Manager 於 2024年5月21日的回應
Oscar:We apologize that our pool had to be closed as a motor failed and a new one had to be ordered. Had we known this in advance, we would have advised everyone. We were able to secure access to a pool nearby.I am pleased the team was able to offer you some compensation for this.Again, apologies from all of us.Kind regards,

10/10 優異

Kevin

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Heart of downtown - a very underrated gem.
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年5月16日的回應
Kevin:Thank you for your comment !Well said !!Please come back and see us again ....Kind regards,

6/10 一般

Kevin

商務旅客
讚好:整潔度
不滿:設施服務和住宿狀況
Remote didn’t work at arrival, had to be replaced. AC didn’t get colder than 71 degrees - room was very uncomfortable. Front desk not helpful in resolving issues. Room was nice and big, but everything else was below average.
於 2024 年 5 月住了 2 晚
David Kelley, General Manager 於 2024年5月16日的回應
Kevin:Very sorry to read your comments. We will investigate everything you mention.I hope you will give us another chance at a future date.Kind regaRds,

10/10 優異

Corey

讚好:整潔度、職員與服務和住宿狀況
Excellent property. Really good staff
於 2024 年 5 月住了 1 晚
David Kelley, General Manager 於 2024年5月13日的回應
Corey:Thank you for taking the time to post this.Pleased to know the team treated you well.I am very proud of the team I work with.Hoping we see you back with us again in the future.Kind regards,

10/10 優異

Sierra

讚好:整潔度、職員與服務和住宿狀況
Great stay
於 2024 年 5 月住了 1 晚
David Kelley, General Manager 於 2024年5月10日的回應
Sierra:Thank you !Glad you had a great stay with us.Please consider a return visit in the future ...We'd love to have you back with us.Kind regards,

10/10 優異

Dennis (Markham)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed at the SoHo hotel overnight so we could avoid the late night traffic home after attending Theatre. Our room was quite nice but on one of the lower floors so we had a little road noise to deal with while getting to sleep. The htoel is very close to many restaurants and a short walk to the Theatre District.
於 2024 年 5 月住了 1 晚
David Kelley, General Manager 於 2024年5月6日的回應
Dennis:Thank you for your comments and rating. We hope you return and on your next stay we can place you in one of the rooms facing inside and away from the street and the late night noise.Kind regards,

10/10 優異

Nickie

商務旅客
讚好:整潔度、職員與服務和住宿狀況
It was really clean and the room was nice
於 2024 年 5 月住了 1 晚
David Kelley, General Manager 於 2024年5月6日的回應
Nickie:Thank you !We appreciate you posting this.Hoping we see you back with us again in the future.Kind regards,

10/10 優異

calder

於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年5月23日的回應
Calder:Thank you for your rating !Pleased to know you enjoyed your stay.Hoping we see you back with us again ...Kind regards,

10/10 優異

Dr Dan (Marietta)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Heated floor in bathroom
於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年5月2日的回應
Dr. Dan:Thank you for your rating.Glad to know you liked the heated bathroom floors !!Please do come back and see us again ....Kind regards,

10/10 優異

Lisa

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年5月20日的回應
Lisa:Thank you for your rating !We are pleased to know you enjoyed your stay.We hope to see you again ....Kind regards,

8/10 不錯

Brooklyn

伴侶同遊
讚好:整潔度、職員與服務和設施服務
It was an absolutely beautiful hotel and it was super comfortable and the ambiance was great as well as the view and the fact that it’s downtown and close to everything in walking distance is fantastic. the only things I didn’t like was the gap at the bottom of the door. You could see in if you got down and looked under it, you could hear EVERYTHING happening in the hallway and in the hall you could hear everything happening in the rooms and the main shower head in the room didn’t work only the hand held shower head worked so those parts were slightly irritating considering it’s such a fancy and expensive hotel. But other than those factors it was a very nice stay and will possibly stay there again.
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月29日的回應
Brooklyn:Thank you for your comments and rating. We value all guest feedback. Apologies for the shower head not working properly. We do hope you will consider returning again in the future.Kind regards,

10/10 優異

Roxann

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and walking distance to many things: dining, entertainment, transit and shopping.
於 2024 年 4 月住了 3 晚
David Kelley, General Manager 於 2024年4月29日的回應
Roxann:Thank you for posting this review and rating.Please come back and see us again !!Kind regards,

8/10 不錯

Marie-Noelle

伴侶同遊
It was a good experience
於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年4月29日的回應
Merci Marie-Noelle !We hope to see you back here again in the future.A bientot !

10/10 優異

Laureen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Staff was amazing upon check in and the room is great, very clean. Went to the restaurant for dinner and the food was incredible. Will definitely be back.
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月28日的回應
Laureen:Thank you for posting your rating and comments. We greatly appreciate this. We certainly hope to welcome you back again in the future !Kind regards,

8/10 不錯

Robin

讚好:職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年5月16日的回應
Robin:Thank you for your rating and thank you for posting this.We hope to see you back with us again.Kind regards,

10/10 優異

Lynda (Longmont)

讚好:整潔度、職員與服務和住宿狀況
Great hotel, great staff.
於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年4月25日的回應
Lynda:Thank you for your review and rating ...I am very proud of the team I work with ....Thank you for recognizing them !We hope to see you back with us again.Kind regards,

10/10 優異

Jacques

於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年5月13日的回應
Jacques:Merci !Thank you for posting your rating.Please come back and see us again !Kind regards,

10/10 優異

Adam

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent and fast service. Every request we made was met with a very quick response and excellent staff attitude. This hotel is now easily our number one place to stay in Toronto for future trips!
於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年4月22日的回應
Adam:Thank you for taking the time to complete this review.We look forward to your return in the near future.Kind regards,

10/10 優異

celine st

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
We just love this hotel. Beautiful comfortable rooms, you can walk to so many hot spots from here
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月21日的回應
Celine:Thank you / merci !Happy to hear you enjoyed our guest rooms and our location. Please do come back !Kind regards,

10/10 優異

Claire

讚好:整潔度、職員與服務和住宿狀況
Absolutely gorgeous hotel, cannot wait to return for another stay soon! Will definitely stay longer next time
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月21日的回應
Claire:Thank you for your review and rating …Come back for as long as you want next time ! We’d be pleased to welcome you ..Kind regards,

10/10 優異

Edward

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gorgeous property and suite. The onsite restaurant is amazing and delicious! We ordered room service and the waiter came up to our room to take our order. Highly recommend!
於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年4月21日的回應
Edward:Thank you for taking the time to share your experience. Pleased to know you enjoyed your stay.Thank you again and we hope to see you back with us in the future.Kind regards,

10/10 優異

Mone

於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年4月17日的回應
Mone:Thank you for your rating !Please come and stay with us again when you're next in downtown Toronto.Kind regards,

10/10 優異

Erin

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月16日的回應
Erin:Thank your for the rating !We hope to see you again here at The SoHo.Kind regards,

10/10 優異

Molly

於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年5月5日的回應
Molly:We appreciate all guest feedback.We thank you for posting this !Please do come back …Kind regards,

10/10 優異

Megan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
highlight of the room was the soaking tub. Great space, and convenient parking option.
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月15日的回應
Megan:Thank you for your rating and comments.Pleased to know you enjoyed the soaker tub !Please do come back again.Kind regards,

10/10 優異

Maria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great customer service. Staff was accommodating, great location, nice hotel!
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月12日的回應
Maria:Thank you !!!!We are are pleased to know you enjoyed your stay.Please think of us again when you are next planning a Toronto visit.Kind regards,

8/10 不錯

Pamela

讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the closet and bathroom. Room was a good size too. Location also very good. A great 4 star hotel!
於 2024 年 4 月住了 2 晚
David Kelley, General Manager 於 2024年4月10日的回應
Pamela:Thank you for your review.We hope to see you back with us again in the future.Kind regards,

10/10 優異

Aaron

於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月28日的回應
Thank you Aaron !Please come back and see us again ….Kind regards,

10/10 優異

Adriano

於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月26日的回應
Adriano:Thank you for your rating !We hope to see you here with us again.Kind regards,

8/10 不錯

Grace

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 3 晚
David Kelley, General Manager 於 2024年4月25日的回應
Grace:Thank you for your rating ...We hope to see you back with us again.Kind regards,

10/10 優異

Audrey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and the room was clean and beautiful ! I highly recommend it.
於 2024 年 3 月住了 1 晚
David Kelley, General Manager 於 2024年4月4日的回應
Audrey:Thank you for your comments and rating.We truly appreciate it. Please think of us again when you are visiting Toronto !Kind regards,

10/10 優異

James

讚好:整潔度、職員與服務和住宿狀況
This is a cool property with room amenities that go a bit extra to make a stay very enjoyable.
於 2024 年 4 月住了 1 晚
David Kelley, General Manager 於 2024年4月4日的回應
James:Thank you for your comments and rating.Pleased to know you enjoyed your guest room and the amenities. Do come back !Kind regards,

10/10 優異

Chris ( Berwyn Pa)

親子同遊
讚好:整潔度、設施服務和住宿狀況
Staff were very helpful and professional. A staff brought coloring books and snacks for my kids to our room. Hotel was cleaned and modern. The pool and the hot tub were nice and private !!
於 2024 年 3 月住了 2 晚
David Kelley, General Manager 於 2024年3月31日的回應
Thank you Chris !We are glad you enjoyed your stay with us.Please think of us again when you are next booking accommodation in Toronto !Kind regards,

10/10 優異

Neil

於 2024 年 3 月住了 1 晚
David Kelley, General Manager 於 2024年4月8日的回應
Neil:Thank you for your 5 Star rating.We appreciate you taking the time to post this.Hoping we see you back with us again !Kind regards,

10/10 優異

Tomi

讚好:整潔度和住宿狀況
Amazing!
於 2024 年 2 月住了 1 晚
David Kelley, General Manager 於 2024年3月8日的回應
Tomi !Thank you for your rating and comment !We are pleased you enjoyed your stay.We hope to see you back with us again ...Kind regards,

10/10 優異

Jakub

讚好:整潔度和住宿狀況
Perfect spot for a nice getaway
David Kelley, General Manager 於 2024年3月7日的回應
Jakub:Thanks for your kind words and rating !We hope to see you back with us on your next getaway ...Kind regards,

10/10 優異

Diana

於 2024 年 2 月住了 2 晚
David Kelley, General Manager 於 2024年3月22日的回應
Diana:Thank you for your rating.Pleased to know you enjoyed your stay with us ...We hope to welcome you back again,Kind regards,

10/10 優異

Andre

家人同遊
讚好:整潔度、設施服務和住宿狀況
Very friendly staff, rooms were in great condition and very close to all activities and amenities. Will stay here again easily.
於 2024 年 2 月住了 2 晚
David Kelley, General Manager 於 2024年2月29日的回應
Andre:Thank you for your comments and rating.We look forward to your return visit.A bientot !

10/10 優異

Sharon

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Centrally located. Awesome restaurant and bar in the lobby. Concierge excellent. Clean. Best hotel bed ever.
於 2024 年 2 月住了 3 晚
David Kelley, General Manager 於 2024年2月25日的回應
Thank you Sharon !We appreciate the rating and comments.Please do come back !Kind regards,

6/10 一般

Christian

伴侶同遊
讚好:設施服務和住宿狀況
Très bonne literie. Chambre spacieuse. Très bon emplacement. Nettoyage de la chambre très moyen.
於 2024 年 2 月住了 7 晚
David Kelley, General Manager 於 2024年2月24日的回應
merci Christian.I have noted your comment about housekeeping and will be following up on this.We hope you would still consider returning to the SoHo again in the future.a bientot.

10/10 優異

Tressa

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Loved our stay here at the Soho Hotel. A lot of things are walking distance from the Soho and the property was very clean. Upon arrival our check in was also very smooth. The room did have a certain smell coming from the couch area but other than that everything else including the amenities were very nice.
於 2024 年 2 月住了 1 晚
David Kelley, General Manager 於 2024年2月24日的回應
Tressa:Thank you for you review and comments. We will investigate the odour from the sofa. Thank you for reporting it.We hope to see you back again with us.Kind regards,

6/10 一般

Judy

商務旅客
讚好:整潔度
This should be a three star hotel at best. I came here and stayed for a conference as it was one of the recommended hotels. It was incredibly noisy, someone’s base was so loud and played up until 2AM. Their wifi was so spotty I could barely work. On top of all of that, if you turn the corner you’ll see homeless camps at the park. Just a few steps away. When I brought this to the attention of the front desk; all they said was oh sorry about that. I will be letting the program know that they should remove this hotel as a recommended hotel.
於 2024 年 2 月住了 2 晚
David Kelley, General Manager 於 2024年2月23日的回應
Judy:Thank you for your comments and review. We value all guest feedback. We certainly apologize for the spotty internet and this will be actioned on. As for the encampment in the nearby park, I have gathered neighbourhood businesses together and we are lobbying the city to have this removed. Sadly it is one of many, but we are determined to have it cleared as this part of town houses may visitors to our city due to our proximity to the Convention Centre.Kind regards,

8/10 不錯

Helen

讚好:整潔度和客房舒適度
於 2024 年 2 月住了 1 晚
David Kelley, General Manager 於 2024年2月22日的回應
Helen:Thank you for your rating.We trust that you enjoyed your stay with us.Hoping we see you back with us again.Kind regards,