Overall, my stay was good, but there were a few issues future guests should be aware of.
I booked a “Premium Apartment” through Expedia, but the initial unit was substantially different from what was advertised. The listing featured a spacious, open-concept layout, floor-to-ceiling windows, expansive city views, and a beautifully furnished bedroom. Instead, I received a much smaller, enclosed apartment with limited views, a different layout, and furnishings that did not resemble the photos.
After raising my concerns and escalating through Expedia, I was eventually relocated to an apartment much more consistent with what I had booked. While I appreciated the relocation, I strongly recommend that management classify the initial unit layout as a “Standard Apartment” rather than “Premium,” with accurate photos so guests know what to expect.
Parking was another issue. I only learned after booking that parking required a substantial additional nightly fee, which was not clearly disclosed beforehand. Despite following the parking instructions, I was then informed that the designated space belonged to a resident and that my vehicle could be towed.
On a positive note, the apartment was very clean, well-equipped, and comfortable, and my experience improved significantly after relocating.
Management should prioritize accurate listings, transparent fees, and clearer parking arrangements.