Otranto Torre del Serpe Hotels

"El hotel nos encantó: la ubicacion está increible, las instalaciones son extraordinarias. Pasamos varios dias en la calma de la alberca y gozamos de la tranquilidad de los jardines. Es una excelente opcion para recargar pilas y sentirse apapachado. Gran eleccion!"

"Grazie!"

"This apartment was perfect, so close to the center. Paolo is super accommodating and kind! He picked me up from the bus station and showed me how to get to a couple of places too!Would definitely book here again!"

"Beautiful hotel with great service. Room with large and had an incredible fresco ceiling. We could not have been happier with our stay there"

"Cool place, very clean, good and friendly service"

"Excellent, place, hotel, staff, like being in a museum."

"Great place. Really good breakfast. Easy to get to the main historic center."

"My first impressions were that this is a well- appointed and sophisticated resort. The design is beautiful, but be aware that the entire resort is terraced off into multiple levels, so there is lots of stairs. However, there are some strategically located elevators for those that have trouble navigating flights of stairs. My stay was during the first weekend of October 2024 and little did I know, that this is already considered the “off-season“. While that means more affordable lodging rates, it also means a muted vibe and a reduced level of services I’d expect in a 4-star resort. Moreover, the resort is situated outside of town and a visit to the seafront, restaurants , and shops meant a 15 to 20 minute walk. While the resort does have a shuttle van, it was not in operation to transport guests to/from the seafront or the train station (I walked a mile/1.6 km with luggage from the station on check-in day). Uber was not available and no local buses were running in October. The on-site restaurant was mediocre, with the exception of the breakfast which was great! There are 2 tiny bars, but a full-service lounge is needed. But despite these criticisms for the resort as a whole, I must say that ALL of the staff I interacted with during my stay was friendly, professional and accommodating. They exhibited pride in what they did for guests. Overall, I would still recommend a stay here. But be sure to ask a lot of questions about seasonal services before you book or visit. "

"Do not stay here! We had to leave this place on the middle of the night! Dirty place, NO A/C no towels, smelly bathroom, everything was discussing. No front desk terrible customer service. I’m still trying to get a refund from this terrible place!! Stay away!! "