3 個室外泳池

陽光海岸太陽之家酒店的評價

4 out of 5
陽光海岸太陽之家酒店
Calle de Salvador Allende 45, Torremolinos, Malaga

評價

8.6

優異

10 分評分,優異;829 則評價中有 396 則" "
8 分評分,不錯;829 則評價中有 321 則" "
6 分評分,一般;829 則評價中有 80 則" "
4 分評分,欠佳;829 則評價中有 21 則" "
2 分評分,很差;829 則評價中有 11 則" "

8.8/10 

整潔度

8.6/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

rolf

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 9 晚

10/10 優異

john

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed for 2 nights and very impressed Check in quick and efficient, hotel very clean and all staff welcoming and helpful Excellent room with fridge kettle and separate seating area with couch and a second TV Breakfast amazing and along with the great location would recommend this anyone looking for a fantastic hotel near to all amenities
於 2024 年 4 月住了 2 晚

6/10 一般

Debra

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚

8/10 不錯

Robert

All emenities were 1st rate
於 2024 年 4 月住了 1 晚

8/10 不錯

Katherine

讚好:整潔度、職員與服務和住宿狀況
Staff was good. Junior suite was small and ground floor noisy and smoky if slider to balcony was open.
於 2024 年 2 月住了 21 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年4月3日的回應
Dear Katherine, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for dedicating part of your time to rate us with 4 stars.We are glad you appreciated the staff, they are one of the most well valued aspects among our guests.We are looking forward to welcome you back again!Kindest regards,

6/10 一般

EDWARD

伴侶同遊
Window would not close properly and heard the wind whistling all night. Breakfast buffet was great. Dinner not so great. Very minimal lightning in room.
於 2024 年 3 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年4月3日的回應
Dear Edward, Thank you for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination in Torremolinos, and for dedicating part of your time to share you opinion with us. We are glad you enjoyed the breakfast buffet which is one of the most well valued aspects of the hotel among our guests. Regarding to the comment about the window, we would like to inform you that we count with a technical services team at the hotel and they are here to sort out problems like this you have mentioned. We would have appreciated to know about it during your stay to repair it and make your night more pleasant. Next time make sure to ask for Guest Experience Department and we will be pleased to help you with any matter.We hope to be able to host you again.Kind regards,

8/10 不錯

jostein

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Flott hotell , men dårlig lydisolert for lyder utenfra . Heldigvis i et stille område . Også mye bråk fra trekking på toalettene . Suitene var romslige , sengene litt harde for min smak . Frokosten var veldig god , og fredelig`. Bassengområdet var veldig bra . Hotellet ligger perfekt til , rett ved stranden , med en fantastisk promenade som går kilometervis begge veier
於 2024 年 2 月住了 7 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年4月3日的回應
Dear Jostein,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for dedicating part of your time to rate us with 4 stars.It pleases us knowing that you have appreciated our good location in front of the beach with the beautiful promenade, the nice pool area, the breakfast buffet which is one of the most well valued aspects amog our guests. We are looking forward to welcome you back!Kindest regards,

10/10 優異

Kelvin Derrick

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location very friendly help staff
於 2024 年 2 月住了 7 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年4月2日的回應
Dear Kelvin Derrick, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for dedicating part of your time to rate us with 5 stars.It pleases us knowing that we have fulfilled your expectations.We are looking forward to welcome you back again!Kindest regards,

10/10 優異

Glen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a fabulous experience to stay here for 5 nights to celebrate my Dad's 90th birthday. We couldn't fault the place and the staff were extremely attentive and pleasant, they really go the extra mile and you truly feel welcome. Would highly recommend.
於 2024 年 1 月住了 5 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Glen, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 5/5. We cannot be happier for receiving your feedback and knowing that your expectations have been fulfilled, highlighting our friendly staff. Comments like yours motivate us and help us to work hard day by day in order to offer the best service to our guests.We will be looking forward to welcome you back.Kindest regards,Gabriela ÁzaraGuest Experience Coordinator

8/10 不錯

Kathryn

於 2024 年 1 月住了 4 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Kathryn, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 8/10. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

8/10 不錯

ann

於 2024 年 1 月住了 1 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Ann, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 8/10. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

Marvin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Uitstekende keuze voor een goed hotel
Mooi en goed verzorgd en onderhouden hotel. We hadden zo hoog mogelijk geboekt, maar kregen een kamer op de 2e verdieping. Het bed was goed alleen vond ik hem een beetje te hard. Het ontbijt was super uitgebreid. Zelden zo veel keuze gezien. De hotelbar was gezellig met life muziek ‘s avonds. De ligging was super goed dichtbij de haven met gezellige restaurantjes.
Onze kamer
De uitzicht vanaf de 2e verdieping
Uitgebreid ontbijt
Uitzicht vanaf het dak
於 2024 年 1 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Marvin, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 10/10. We cannot be happier for receiving your feedback and knowing that your expectations have been fulfilled, highlighting our great location and the extensive breakfast buffet. We will be looking forward to welcome you back!Kindest regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

David

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear David, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 10/10. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

6/10 一般

Anthony

家人同遊
讚好:整潔度和設施服務
Avrage hotel average breakfast rooms are standard bathroom clean nothing more to add
於 2024 年 1 月住了 2 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Anthony, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 3/5. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

NABINTOU

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Nabintou, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 5/5. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

2/10 很差

Nicola

於 2024 年 1 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Nicola,On behalf of the entire team from the Ocean House Costa del Sol Affiliated by Meliá, we would like to thank you for spending part of your time to share your impressions regarding your last experience lived with us.We regret that we did not meet your expectations. We always try to provide excellent service to our guests, if this was not the case, we apologize.We look forward to serving you as you deserve on a future occasion.Best regards.Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

Luke

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful staff, great location by the beach. Enjoyed my stay looking forward to my return later in the year.
於 2024 年 1 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Luke, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 5/5. It pleases us knowing that you have enjoyed your stay with us, highlighting our great location and friendly staff. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

David

於 2024 年 1 月住了 2 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear David, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 5/5. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

8/10 不錯

Gerard

於 2023 年 12 月住了 2 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Gerard, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 8/10. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

8/10 不錯

Ian

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Location
Lovely hotel in a great location, rooms were a little basic and could do with some updating, but comfortable and clean. Breakfast had a good selection but hot food was always cold so had to use the microwave. I would stay here again though
於 2023 年 11 月住了 3 晚

10/10 優異

Mark

於 2023 年 11 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2024年2月8日的回應
Dear Mark, Thank you so much on behalf of the entire team for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination and for spending part of your time to rate our establishment and its services with 5/5. We will be looking forward to host you again anytime soon! Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

Sally Elizabeth

於 2023 年 11 月住了 4 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年11月13日的回應
Dear Mrs. Sally,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to rate us with a 10!It pleases us knowing that we have fully met your expectations.We hope to host you again.Best regards

10/10 優異

Eugen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay and great music!
Amazing stay, great good and excellenr music! Keeep it up!
於 2023 年 11 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年11月12日的回應
Dear Eugen, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to share your positive impressions with us. It pleases us knowing that you had and amazing stay and that we were able to fully met your expectations. We look forward to hosting you again!Kind regards,

8/10 不錯

TARA

於 2023 年 10 月住了 9 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年11月2日的回應
Dear Tara, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination, and for dedicating part of your time to rate positively your stay with us.We look forward to welcoming you again!Kindest regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

Thomas Wenzell

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
Overall stay very good. Cleaning of room perhaps the worst we have ever experienced.
於 2023 年 10 月住了 6 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年11月2日的回應
Dear Mr. Wenzell, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination, and for dedicating part of your time to rate positively your stay with us.It pleases us knowing that overall, you had a good stay. On the other hand were sorry to hear about the cleaning, we will pass your information to the responsible department so they can take the necessary actions. We look forward to welcoming you again!Kindest regards,

6/10 一般

Paul

不滿:職員與服務和客房舒適度
Not a 4 star hotel from a comfort point. nice pool
Spacious room, bed uncomfortable for a 4 star. Made a few basic requests which were not completed by the staff- disappointing. More like a 3 star from a comfort point of view in the hotel. Has nice pool, and great access to beach. Gym is also good.
於 2023 年 10 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年11月2日的回應
Dear Paul,Thank you very much for choosing Ocean House Costa del Sol Affiliated by Meliá as your holiday destination in Torremolinos, and for dedicating part of your time to share your impressions about your recent stay with us.It pleases us knowing that you enjoyed our location, the spacious room and the gym. On the other hand, we are sorry to hear about your impression on the comfort of our hotel.We always try to provide excellent service to our guests, if this was not the case, we apologize and will take the necessary steps to ensure that this does not happen again.We hope you can give us one more chance to serve you as you deserve on a future occasion.Kind regards,

8/10 不錯

Joe

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Torremolinos stay
Nice hotel in great location pool are and all communal areas are really nice and well kept breakfast is also very good lots of choice. I just felt the room we stayed in let the hotel down slightly 2 single beds pushed together not even attached is not good enough nearly fell down the middle twice and no tea making facilities in room
於 2023 年 10 月住了 4 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年10月23日的回應
Dear Joe, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá and for dedicating part of your time to write a review about your recent stay with us. It pleases us knowing that you found it nice here, highlighting our location, the pool area, the facilities in general and the breakfast buffet. Were sorry to hear about your impression on the room. We always try to provide a service with excellence to our guests, if this was not the case, we apologize and will take the necessary steps to ensure that this does not happen again.We hope to be able to host you again. Kindest regards,

10/10 優異

Eoin

於 2023 年 10 月住了 9 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年10月21日的回應
Dear Eoin, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá and for rating us with a 10 out of 10.It pleases us knowing that we have fully met your expectations. We look forward to hosting you again. Kindest regards,

10/10 優異

Tom

於 2023 年 10 月住了 4 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年10月21日的回應
Dear Tom, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá and for rating us with a 10 out of 10.It pleases us knowing that we have fully met your expectations. We look forward to hosting you again. Kindest regards,

10/10 優異

Arshia

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location! Beautiful place great staff
於 2023 年 10 月住了 1 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年10月14日的回應
Dear Arshia, Thanks for choosing Ocean House Costa del Sol Affiliate dby Meliá and for dedicating part of your time to write a positive review about your recent stay with us. Were glad you liked it here, highlighting our location, the facilities and our great staff!We look forward to hosting you again!Kindest regards,

10/10 優異

Sophie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The most perfect stay
The most wonderful stay! We have never stayed in a nicer hotel. It’s spotless, the cleaners are always cleaning reception, the room, everything! The bedroom was huge too. The hotel booked us a taxi to the airport when leaving so it was stress free :)
於 2023 年 9 月住了 5 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年10月11日的回應
Dear Sophie,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write such an amazing review about your recent stay with us. It pleases us knowing that you had a perfect stay at our hotel, highlighting our location, its cleanliness and the helpful staff. We will be looking forward to welcome you again to keep creating good memories together!Kind regards,

2/10 很差

Carolina

家人同遊
不滿:整潔度、職員與服務和設施服務
Horrible experience!!! Do not stay in this hotel. It’s very expensive for the quality and accommodations you get for your money. We supposedly booked a suite and it looked like a hospital room. When we complained they said that all rooms were the same. The bed was HARD as a rock, the A/C was hot, floors were so dirty our soles were black, there was dust all over the curtains and the bathroom was tiny and didn’t even have a shower cap. No toiletries and no amenities. When we let the front desk know about everything they said that all rooms were the same. We prepaid for the breakfast buffet and never used it because the first day we went everything smelled horrible and the cups had a nasty egg smell as if they didn’t wash them properly. We were disgusted and couldn’t eat. This is DEFINITELY not a 4 star property. Horrible experience and not up to Melia standards. I’m sure Melia will cancel the affiliation soon. I stayed with my mom and we tried to get back to the room as late as possible just to not spend one unnecessary minute in the room.
於 2023 年 9 月住了 4 晚
Guest Experience Manager 於 2023年10月7日的回應
Dear Carolina, First of all, we would like to thank you on all the entire team behalf for choosing Ocean House Costa del Sol as your holiday destination. We regret having not met with all your expectations and knowing that your experience was not satisfactory. Attending to the reception team words, we would like to remark that all rooms in the hotel are the same regarding to space and distribution. Of course we would had been delighted to offer you another room if you are not comfortable with the first allocation, as the most importan think for us is your enjoyment. We would also like to comment that we have bathroom amenities that we always provide upon request. At the same time, we are really sorry for knowing that our breakfast service was not to your liking since is one of the best valued points by our customers reviews. It will be a truly pleasure to have a second chance and welcome you back in order to change a bad impression with which you have left this time our establishment. Best regards

10/10 優異

Peter

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
God beliggenhed
Dejligt hotel med en fantastisk beliggenhed lige ned til Strandpromenaden.
於 2023 年 9 月住了 3 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年10月6日的回應
Dear Pete, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write a positive review about your recent stay with us.Were glad you loved our hotel and location.Best regards,

10/10 優異

Debbie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Gorgeous hotel. We’ve stayed there lots of times and the rooms are all lovely but this time the air conditioning was unbearably loud. The pool is amazing and the overlook to the beach is fabulous. There’s music in the afternoon at the lower pool that’s really lively so if you want quiet, it’s not for you.
於 2023 年 9 月住了 2 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年10月6日的回應
Dear Debbie, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write a positive review about your recent stay with us. It pleases us knowing that you have been here quite a few times and that you keep coming to our gorgeous hotel, highlighting our entertainment activities and the pool area.We will be looking forward to host you again next year!Best regards,

8/10 不錯

andy

家人同遊
讚好:整潔度、職員與服務和設施服務
Very busy area with beaches. Location is perfect. Hotel needs a major refresh. Mattress was terrible and the whole facility needs some work.
於 2023 年 9 月住了 2 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年10月6日的回應
Dear Andy,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write a review about your recent stay with us. Were glad you liked our location. Best regards,

8/10 不錯

Felice

讚好:整潔度、職員與服務、設施服務和住宿狀況
Struttura sicuramente bella ma un po' datata. Il bagno piccolo e con una diccia non all'altezza di un 4 stelle. Camera rumirosa in quanto avevo il motore dell'aria condizionata molto vicino. Bellissime piscine e colazione molto buona e varia. Il personale è molto gentile e sempre presente. Nei dintorni pochi ristoranti di qualità;
於 2023 年 9 月住了 2 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年9月26日的回應
Caro Felice, Grazie per aver scelto Ocean House Costa del Sol Affiliated by Meliá e per aver dedicato del tempo per valutare il tuo soggiorno con noi.Siamo lieti di sapere che ti è piaciuta la colazione, la zona piscina e soprattutto la cordialità del personale.Speriamo di darvi il benvenuto di nuovo!Un saluto,

10/10 優異

Ruth

於 2023 年 9 月住了 6 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年9月26日的回應
Dear Ruth,Thank you for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking the time to positively evaluate your stay with us.We hope to welcome you again!Kind regards,

10/10 優異

Adam

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年9月26日的回應
Dear Adam,Thank you for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking the time to positively evaluate your stay with us.We hope to welcome you again!All the best,

6/10 一般

Jo

讚好:整潔度和職員與服務
All in all a nice hotel and in a great area. Sadly I think the hotel is in need of a bit of maintenance to justify its 4 star status and its price tag. The communal areas are all beautiful, clean and well kept. The room itself however let the hotel down. The beds are very hard (although several toppers were added which helped), the bathrooms are tiny and featured black mould and badly cracked paint/grout. Basic things like a box of tissues and enough coat hangers were missing. The staff were generally great.
於 2023 年 9 月住了 7 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年9月26日的回應
Dear Jo,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating part of your time to write us a review about your stay. Were glad you liked the hotel in general, our location, the cleanliness, the communal areas and the great staff. Kind regards,

10/10 優異

Paul

於 2023 年 9 月住了 4 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年9月26日的回應
Dear Paul,Thank you for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking the time to positively evaluate your stay with us.We hope to welcome you again!Kind regards,

10/10 優異

Sonia

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 12 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年9月26日的回應
Estimada Sonia,Gracias por elegir Ocean House Costa del Sol Affiliated by Meliá, y por dedicar parte de su tiempo es evaluar positivamente su estancia con nosotros.Esperamos volver a darle la bienvenida!Un saludo,

4/10 欠佳

Neil

不滿:住宿狀況和客房舒適度
Overpriced, overcrowded and understaffed
Hotel was very nice, front desk staff also very nice. But not clean or maintained. Seemed overcrowded and understaffed. Breakfast buffet was very poor, large selection but food was low quality and cold. Coffee machine was out of order. Very disappointing, especially bearing in mind the cost of the stay.
於 2023 年 9 月住了 2 晚
Gabriela Ázara, Guest Experience Coordinator 於 2023年9月26日的回應
Dear Neil, Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for dedicating your time to write a review about your stay. We regret that we were unable to meet your expectations during your experience with us. All comments shared by customers are always taken into account in order to continue improving our services and thus ensure the excellent service that characterizes us on the Costa del Sol.We hope you will consider the option of visiting us again in the future and continue to enjoy this experience together.Kind regards,

10/10 優異

Julian (Little Ferry)

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotels is beautiful and within walking distance from the good places too eat. It is very convenient except for parking.
於 2023 年 8 月住了 2 晚
Guest Experience Coordinator 於 2023年8月30日的回應
Dear Julian,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking part of your time to write a positive review.We look forward to host you again. Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

Kristín

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel at a great location. The hotel looks exactly like it does in the pictures. The pool is very nice, the food is good too and the staff very friendly and hardworking. My only complaint is the rules regarding the sunbeds - it refrains families to eat breakfast together.
於 2023 年 8 月住了 3 晚
Guest Experience Coordinator 於 2023年8月30日的回應
Dear Kristin,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking part of your time to write a positive review. Were glad that we have met your expectations, highlighting our location, the pool area, the buffet quality and the friendly staff.We look forward to host you again. Kind regards,Gabriela ÁzaraGuest Experience Coordinator

6/10 一般

Milton

於 2023 年 8 月住了 2 晚
Guest Experience Coordinator 於 2023年8月30日的回應
Dear Milton,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking part of your time to write a review. We look forward to host you again. Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

Joanne Louise

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, caters for all.
於 2023 年 8 月住了 5 晚
Guest Experience Coordinator 於 2023年8月30日的回應
Dear Joanne,Thanks for choosing Ocean House Costa del Sol Affiliated by Meliá, and for taking part of your time to write a positive review. Were glad that we have met your expectations.We look forward to host you again. Kind regards,Gabriela ÁzaraGuest Experience Coordinator

10/10 優異

Ganah

讚好:職員與服務、設施服務和住宿狀況
Amazing
於 2023 年 8 月住了 1 晚
Guest Experience Coordinator 於 2023年8月11日的回應
Dear Ganah, Thank you very much for making a review about your stay at Ocean House Costa del Sol Affiliated by Meliá.We pleased to know that we have fully met your expectations! Thank you very much for choosing us!We look forward to host you again anytime soon!Kind regards.

10/10 優異

Ross

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastic stay at Ocean House. Best hotel there. Staff excellent, great entertainment, modern rooms, very clean and right on the beach. 5-10 min walk to Benalmádena marina. Just book it!
於 2023 年 7 月住了 7 晚
Guest Experience Coordinator 於 2023年8月11日的回應
Dear Ross, Thank you very much for making a review about your stay at Ocean House Costa del Sol Affiliated by Meliá highlighting our location, the facilities, the staff members and the entertainment program offered!We pleased to know that we have fully met your expectations! We look forward to host you again anytime soon!Thanks for choosing and recommending us!Kind regards.

8/10 不錯

Mogens

讚好:職員與服務和客房舒適度
Gennemsnitlig.
Meget fint hotel, men lidt slidt rundt omkring. Gode senge. Meget støj fra pool og nabo hotel til kl 24. Kom tidlig til morgenmad, da der er pladsmangel.
於 2023 年 8 月住了 4 晚
Guest Experience Coordinator 於 2023年8月11日的回應
Dear Mogens,Thanks for taking your time to rate your stay at Ocean House Costa del Sol.We hope to be able to welcome you again!Kind regards.

10/10 優異

Amrik

於 2023 年 8 月住了 1 晚
Guest Experience Coordinator 於 2023年8月11日的回應
Dear Amrik, Thanks for making a review about your stay at Ocean House Costa del Sol Affiliated by Meliá. We pleased to know that we have fully met your expectations!We hope to host you again soon!Kind regards.