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"Clean authetic ryokan experience in a great location to do the hakone loop"

"2nd time staying here. Everything was great. Food choices are excellent. "

"This hotel was the perfect spot to wind down after 10 days of hectic traveling. The property is beautiful and the surrounding area serene. We enjoyed the food, drinks and onsen very much. Highly recommend. "

"Definitely accommodation suited for holiday makers with a car. Facilities were immaculate. Limited dining options but able to walk 6-7 minute to train station to Hakone for dinner. Bus 4-5 minutes. "

"Extraordinary service and hospitality! Facilities, wine tasting lounge and drum show were unique and enjoyable. Plenty of space for all guests except during drumming show Sunday evenings - Our only frustration was the poor internet service - we had a bit of medical work to handle and could not connect to and maintain connection with internet in our rooms. Our onsen and room was fabulous. "

"This hotel was great with a fantastic view of Mt. Fuji. Restaurant options for breakfast and dinner were top notch. We really enjoyed the food. We also appreciated the on site gift shop which was also a small market. Good selection of snacks and beverages. The staff was excellent and very helpful and accomodating. The hotel is a little remote (at the top of a steep hill). If you don't have your own car, it can be a bit of a challenge getting around, and relying on the shuttle. "

"Great property great proximity to station and awesome service "

"Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok. "

"What an incredible and luxurious stay. Everything was spotless and well thought out. Our private onsen was amazing. The staff are super friendly and helpful."