“Good pick up service from hotel to ski lift area and ski lift area to hotel and drop off to white liner bus stop. Good location to restaurant, convenient store and ski area. ”
“Excellent and cozy apartment with well-equipped kitchen. Staff are so nice.
Just next to the main road in Girafu. 2-minute-walk to ski shuttle bus stop and 5-minute-walk to convenient shop. It is so convenient that many restaurants and shops nearby.
We didn’t drive this time and we took ski bus from CTS airport. The Freshwater provided compliment shuttle from & to Girafu welcome centre on arrival and departure date.
We will stay here again when we go to Niseko next time. 👍”
“Prime location in Niseko Hirafu area, there isn't many location better than this.
Room are spacious, clean, loaded with supplies and kitchenware.
Staff are nice and helpful. Me and my family had a wonderful stay.
Highly recommended! ”
“The service was a nightmare. I requested for a late checkout at check-in and the staff told me that he will arrange and let me know. During my three night stays, no one contact me with with regards to my request. The check out time is 10 am and I called the reception the day of check out and requested for a hour late check out because my laundry machine is not done and needs 45mins - They refused and sent someone to my room, turned off the laundry machine and escorted me to check out and my……