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"Wonderful hotel. Each room had the perfect amount of amenities and space. Really appreciated the free drink on arrival, and the breakfast was excellent."

"There are no words to describe how wonderful this hotel was. I was grateful for the free shuttle to and from the property.The staff was outstanding and friendly. The onsen was excellent and the city itself was lovely. We had the stay of a lifetime and hope to be back as soon as we can. Many thanks for the excellent hospitality."

"Short walk to shops. Not too big or not too small size onsen. "

"Staff wonderful. The room was amazing "

"Hotel location was at crossroads of two main streets with plenty of shopping and dining options nearby. It was also a short walk from the train station and the public Onsens. Lastly the property has two private Onsens which could be reserved. Our stay was very relaxing. "

"This was a highlight of my trip to Japan. The Kinosaki Onsen is a jewel and worth the effort to visit. And staying at Sumihei Bettei Tokitotoki was pure joy. The staff could not have been nicer. The location was ideal... and at every turn, there was someone there to help us learn about the town, navigating the spa houses and making sure we had a snack or beverage if we ever needed it. This place is a magical gem and well-worth every penny."

"From the moment we arrived at Hotel Tenbouen, we were swept into a world of charm, warmth, and unmatched hospitality. Nestled in a serene setting, the hotel exudes a quiet elegance that immediately made us feel at ease. Every corner seemed thoughtfully designed, and the atmosphere was nothing short of magical. The staff were beyond accommodating; gracious, attentive, and genuinely kind. Each interaction felt personal and sincere, and their dedication to making our stay memorable was evident in every detail. We’ve traveled extensively throughout Japan last week and we can confidently say this was the most exceptional team we’ve encountered. The culinary experience was a highlight. Both breakfast and dinner were beautifully curated, with each dish a delightful journey for our tastebuds. The flavors were exquisite, the presentation artful, and the care that went into each meal was palpable. It felt like dining in a dream. Our private onsen reservation was handled with such precision and care that we truly felt like royalty. The tranquil setting, the seamless coordination, and the attention to detail made it an unforgettable experience. To all the staff at Hotel Tembouen—thank you. You turned our stay into something truly magical. My wife and I are already looking forward to returning and reliving the enchantment all over again."

"Very clean and excellent service. The room was spacious and the bookable private onsen was serene. "

"Comfort and luxury in one. Loved this stay! Do yourself a favor and book a private onsen every day, and a spa appointment. "