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"The staff was very accommodating. There aren't any restaurants around, so including meals with your reservation is highly recommended. "

"Everything we needed, delicious food, very relaxing onsen and convenient passes to onsens in town. We had a delightful time. "

"The room, the staff, the private onsen, and the Kaiseki dinner were all amazing. The staff welcomed us in from the cold, took care of our bags, set us up with our own boots for the snow, and taught us how to tie up our yukata’s within minutes of arriving. It was an immersive experience that felt like a home away from home, and will forever be our favourite experience in Japan."

"Everything was done for a perfect stay, from the delicious food, the comfortable rooms, to the ideal location and delicate attentions. But most of all, the personnel who went above and beyond to make sure our stay was exceptional."

"The room has big space, nice view from both sides. Good hotel Onsen. "

"The staff and amenities were top notch. We had a wonderful Kaiseki meal that will be a fond family memory for years to come. Thank you for such a memorable experience! "

"A reasonably priced ryokan in Kinosaki Onsen, which is tattoo tolerant. Very good breakfasts and dinner in traditional ryokan style. Very accommodating staff. Nice additions to their onsen area are sauna and outdoor cold plunge, not often found in Onsen. A bit of a hike from town but convenient free shuttle service. "

"Lovely family run ryokan with a comfortable room, but fairly basic. The food is amazing. Seriously make sure you save an appetite for this dinner especially. "

"Spacious room, even though I don’t speak Japanese that well the staff were very helpful!"