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「The hotel aims to be a diverse resort, but the actual management appears chaotic and inefficient. Staff lack proper training in service, hygiene, and English proficiency, and the maintenance of hotel facilities is poor. Overall, the hygiene standards of the rooms and restaurant do not reach five-star levels, and the quality does not match the price. Unfortunately, this is currently the only upscale hotel on the island.」

「Wonderful trip」

「Quick easy early check in! 」

「Excellent hôtel vraiment peu dispendieux. Le déjeuner valait à lui seul le prix payé pour la chambre.」

「Very beautiful and clean. Good location. 」

「The staff were exceptional and the rooms and food were top notch」

「This is the best cruise that I have ever taken. When my daughter and I checked in their lobby, we felt their enthusiasm. When we were aboard, they had prepared delicious food for us. Their activities are very funny. I need to show my thanks to their staff, Hao. She is responsible for two major activities on cruise. She explained the information of the activities very clearly. Even if English is not my native language, she can explain to me until I really understanded what she said. During her...

「Super Cruise til en fornuftig pris. Sødt og behjælpeligt personale. 」

「交通不方便適合休閒渡假」

「we liked our stay very much omg the stuff were so helpful it was a new years holiday in Vietnam we could not get a car from ninh binh to ha long had so much stress for one hour called the hotel for help within 15 min everything was ok!came to our hotel they offered us free upgrade and larger beds since we were traveling with 3 children , the room was spacious very clean they even prepared welcome fruit and drinks for us our family is so thankful had a wonderful stay happy memories! 」

「Everything about this Ambassador cruise was outstanding. The cabin was spacious, spotless and beautifully appointed. The crew were wonderful -friendly, helpful and always ready to assist. Every meal was delicious and the live entertainment was outstanding. I'd highly recommend Ambassador Cruises to anyone looking for a great overnight Halong Bay experience.」

「Ok」